Lead #1052

Artboard 1 .cls-1 { fill: #fff; } Sad Face You don't want Jane's cookies? Cookies are a technical requirement for you to interact with Jane. A cookie is a small encrypted file that lets Jane identify you as you click around. The cookie does not contain any sensitive personal information. You may need to set your browser to accept cookies from this site. Here is a helpful site with instructions on how to enable cookies in your browser. To find out more about how cookies are used on this site, you can read our privacy policy. Return to Previous Page

Toggle navigation Hello. Are you a current client? Sign in Back Account Links Sign In or Sign Up document.addEventListener('DOMContentLoaded', function() { const logoutRefreshEnabled = true const current_user_guid = null try { if (logoutRefreshEnabled && current_user_guid && window && typeof window.userSessionCheck === 'function') { window.userSessionCheck(current_user_guid, '/') } } catch (error) { // eslint-disable-next-line no-console console.error('Unable to check user id to reload', error) } }); Book an Appointment at Spine Plus (Woodford) FOR IDD SPINAL DECOMPRESSION THERAPY (AVAILABLE AT OUR CHIGWELL & HORNCHURCH CLINICS) OR FOR ANY INSURANCE BOOKINGS PLEASE CALL OUR BOOKING TEAM ON 020 8501 0937 Please note you will be required to (have) enter(ed) a valid credit / debit card, the details of which will be held securely on our system. These details will not be visible to anyone and your credit / debit card will NOT BE CHARGED unless you breach our cancellation policy (fail to arrive for your appointment or give less than 24 hour notice of cancellation / rescheduling - in which case the full fee will apply). Booking Links Our Team INITIAL APPOINTMENT WITH OSTEOPATH FOLLOW UP OSTEOPATHY APPOINTMENT PHYSIOTHERAPY (ADVANCED) ELECTROTHERAPY: SPORTS THERAPY Sports / Lifestyle MASSAGE View Availability by Month Spine Plus (Chigwell) Spine Plus (Woodford) Spine Plus (Online) - Online or telephone consultations Welcome to our online booking site Treatments Treatment INITIAL APPOINTMENT WITH OSTEOPATH For Back & Neck Pain disorders "plus" any other muscle, bone and joint problems, shoulder, elbow, hip, knee & foot problems. NB: Complete your medical case history form online to maximise assessment / treatment time. • ASSESSMENT INCLUDES: Biomechanical / Postural Assessment • Orthopaedic & Neurological Tests • Correlating findings with an MRI or other images reports • Working diagnosis and e... Read More For Back & Neck Pain disorders "plus" any other muscle, bone and joint problems, shoulder, elbow, hip, knee & foot problems. NB: Complete your medical case history form online to maximise assessment / treatment time. • ASSESSMENT INCLUDES: Biomechanical / Postural Assessment • Orthopaedic & Neurological Tests • Correlating findings with an MRI or other images reports • Working diagnosis and explanation of symptoms • Bespoke Action Plan • COMMENCEMENT OF TAILORED TREATMENT PLAN to include one or more of the following: Advanced Massage / Soft Tissue Release Techniques: Deep Tissue Massage, Sports Massage, Swedish Massage, Kneading, Stretching, Strain/Counterstrain, Myofascial Release (Spinal) Manipulation (Adjustments) Joint Articulation Mechanical or Manual Traction Trigger Point Therapy including **Trigger Point Dry Needling** (Highly effective for chronic muscle tension & knots) (Medical) Acupuncture basic & advanced electrotherapy (ULTRASOUND, radial SHOCKWAVE, LASER, TECAR) Muscle Energy Techniques / PNF Stretching Management Plan: Bespoke Rehabilitative Exercise Programme (including video clip illustrations), Lifestyle Advice​ NB: We do not accept NEW insurance bookings ONLINE, please call to check availability if you are wanting to use Medical Insurance.. Book by Practitioner Book INITIAL APPOINTMENT WITH OSTEOPATH by Practitioner Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Book by Treatment Book INITIAL APPOINTMENT WITH OSTEOPATH by Treatment (NP) Initial Assessment & 1st Treatment 60 mins (with osteopath) 60 minutes - £87.00 - Offered by Louise Hodge (osteopath) (NP) Initial Assessment & 1st Treatment 60 mins (with senior osteopath) 60 minutes - £97.00 - Offered by Mr. Akin Celik (senior osteopath) (NP) Initial Assessment 30 mins (with senior osteopath) 30 minutes - £75.00 - Offered by Mr. Akin Celik (senior osteopath) FOLLOW UP OSTEOPATHY APPOINTMENT Includes treatment which may include one or more of the following: osteopathic manual therapy (adjustments & advanced soft tissue massage), medical acupuncture, basic electrotherapy (ultrasound). NB: Excludes advanced electrotherapy (shockwave, Laser, Tecar) for this please book under separate category below. Book by Practitioner Book FOLLOW UP OSTEOPATHY APPOINTMENT by Practitioner Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Book by Treatment Book FOLLOW UP OSTEOPATHY APPOINTMENT by Treatment (30 min) Osteopathy Follow Up Appt (with osteopath) 30 minutes - £60.00 - Offered by Louise Hodge (osteopath) (30 min) Follow Up Appointment (with senior osteopath) 30 minutes - £75.00 - Offered by Mr. Akin Celik (senior osteopath) PHYSIOTHERAPY Just like our Osteopaths, our Physios provide treatment from head to toe for sprains and strains throughout the whole body. Treatment sessions from £55 include lots of hands on therapy (advanced massage techniques & stretching) and include optional (medical) acupuncture, laser acupuncture and ultrasound therapy at no extra cost. Book by Practitioner Book PHYSIOTHERAPY by Practitioner Emily Seymour-Perry (HPC PH150807) Emily Seymour-Perry (HPC PH150807) Book by Treatment Book PHYSIOTHERAPY by Treatment Physiotherapy New Patient Appointment 60 minutes - £87.00 - Offered by Emily Seymour-Perry (HPC PH150807) Physiotherapy New Patient Appointment 30 minutes - £60.00 - Offered by Emily Seymour-Perry (HPC PH150807) Physiotherapy Follow Up Appointment 30 minutes - £60.00 - Offered by Emily Seymour-Perry (HPC PH150807) (ADVANCED) ELECTROTHERAPY: Our clinics are equipped with the latest technologies. SHOCKWAVE THERAPY for chronic tendon problems, scar tissue and calcium deposits and is the no. 1 treatment for tendonitis conditions such as Tennis & Golfers Elbow, Shoulder tendonitis, Achilles Tendonitis, Plantar Fasciitis, (or similar), as well as certain back pain conditions (e.g. facet joint inflammation). (Class IV) LASER stimulates ... Read More Our clinics are equipped with the latest technologies. SHOCKWAVE THERAPY for chronic tendon problems, scar tissue and calcium deposits and is the no. 1 treatment for tendonitis conditions such as Tennis & Golfers Elbow, Shoulder tendonitis, Achilles Tendonitis, Plantar Fasciitis, (or similar), as well as certain back pain conditions (e.g. facet joint inflammation). (Class IV) LASER stimulates oxygen uptake and enzyme activity within healing tissues, particularly injured / torn muscles. Therapeutic ULTRASOUND is the ideal treatment for acute ligaments sprains (e.g. twisted ankles). Our latest addition to the clinics is TECAR (Diathermy) which promotes circulation and therapeutic heating of deep tissue that are hard to reach with other modalities such as arthritic knee and hip joints and certain types of back pain (e.g. spinal stenosis). Different machine are often combined in a single treatment session, for example Laser Therapy + Shockwave is an awesome combination that is backed by the latest research (from EMS). Please note you will be required to wear a face mask during you time at the clinic. Book by Practitioner Book (ADVANCED) ELECTROTHERAPY: by Practitioner Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Inan Orman (sports therapist) Inan Orman (sports therapist) Book by Treatment Book (ADVANCED) ELECTROTHERAPY: by Treatment 30 min Appt with Advanced Electrotherapy (Laser +/- Radial Shockwave +/- Tecar) 30 minutes - £90.00 - Offered by Mr. Akin Celik (senior osteopath), Louise Hodge (osteopath), and Inan Orman (sports therapist) Focused Shock Wave Therapy 30 minutes - £150.00 - Offered by Mr. Akin Celik (senior osteopath), Louise Hodge (osteopath), and Inan Orman (sports therapist) Foot Gait Scan 30 minutes - £85.00 - Offered by Mr. Akin Celik (senior osteopath) and Inan Orman (sports therapist) SPORTS THERAPY Treatment including manual therapy (massage and stretching) and rehab exercise prescription for common sports injuries and other musculoskeletal disorders delivered by one of our expert team of sports therapists, physios or osteopaths Book by Practitioner Book SPORTS THERAPY by Practitioner Inan Orman (sports therapist) Inan Orman (sports therapist) Book by Treatment Book SPORTS THERAPY by Treatment (Sports Therapy) Initial Consultation, Exam and First Treatment 60 minutes - £65.00 - Offered by Inan Orman (sports therapist) Follow Up Appointment 30 minutes - £48.00 - Offered by Inan Orman (sports therapist) Sports / Lifestyle MASSAGE Looking for a relaxing massage to ease stress and tension or to help with minor aches and pains or recovery from surgery - please select one the options below from our dedicated massage therapist. Book by Practitioner Book Sports / Lifestyle MASSAGE by Practitioner Inan Orman (sports therapist) Inan Orman (sports therapist) Book by Treatment Book Sports / Lifestyle MASSAGE by Treatment Lifestyle / Sport Massage - 60 mins 60 minutes - £68.00 - Offered by Inan Orman (sports therapist) Lifestyle / Sports Massage - 30 mins 30 minutes - £48.00 - Offered by Inan Orman (sports therapist) The perfect gift for any occasion Create a gift card code you can send to a friend or loved one for products or services at Spine Plus (Essex). Sign In To Buy Gift Card Back to Booking Page Mr. Akin Celik (senior osteopath) M.Ost (Osteopath GOSC Reg: 9883) Akin originates from Turkey and in 2018 graduated from the University College of Osteopathy with a Masters in Osteopathy. From a young age, he knew he wanted to be an osteopath having been treated by one following several injuries after a horse riding incident. Additionally, he has many years experience in sports massage, medical acupuncture/dry needling, Kinesio and active taping which he can use to enhance his osteopathic treatments. Akin always aims to provide therapy with both enthusiasm and professionalism in an effort to encourage wellness in all his patients. Languages: English & Turkish. Akin originates from Turkey and in 2018 graduated from the University College of Osteopathy with ... Read More Louise Hodge (osteopath) (Osteopath, GOSC Reg: 11177) Louise gained her Masters degree at the renowned University College of Osteopathy with a distinction. Louise’s treatment approach is patient-centered and aims to integrate your goals and priorities into a tailored treatment plan that will enhance your body’s capacity to heal and recover. Having worked as a personal trainer for over 12 years she thrives on empowering her patients to make healthy lifestyle choices and guide them in preventative steps to achieve their goals for future health. Louise has a specialised interest in guiding her patients towards optimal health through comprehensive postural correction to manage pain and enhance overall well-being. Louise gained her Masters degree at the renowned University College of Osteopathy with a distinct... Read More Inan Orman (sports therapist) Read More Emily Seymour-Perry (HPC PH150807) Read More Select a treatment from the list on the left to view available appointment times Spine Plus (Woodford) Located at: 5 Jubillee Market, St Barnabas Rd, Woodford Green Directions & Map | All Locations Need Help? 020 85061000 woodford@spineplus.co.uk Booking by Jane. See Jane run your practice. Terms of Use Privacy Policy function deepMerge(obj1, obj2) { for (let key in obj2) { if (!obj2.hasOwnProperty(key)) { continue; } if (obj2[key] instanceof Object && obj1[key] instanceof Object) { obj1[key] = deepMerge(obj1[key], obj2[key]); } else { obj1[key] = obj2[key]; } } return obj1; } var staticTranslations = { "en-GB": { "assets": { "javascript": { "insurance_upload": { "add_additional_policy": "Add Additional Policy", "back": "Back", "browse_files": "Browse Files", "camera_off": "Close", "confirm_photo": "Looks Good", "delete_file": "Remove File", "delete_insurance_image_error": "There was a problem deleting your insurance card image", "delete_policy_error": "There was a problem deleting your policy", "drag_and_drop_here": "Drag and drop image here", "drag_drop_instructions": "Drag and drop to upload or browse to choose a file", "existing_claim": { "add_new_policy": "Add Additional Policy", "card_mode": { "both_sides": "Both Sides of the Insurance Card", "front": "Front of the Insurance Card", "none": "None" }, "existing_policy": "You already have a policy on file", "insurance_info": "Insurance Information", "insurer": "Insurer", "referring_physician": "Referring Physician" }, "existing_policy": { "multiple_policies": "multiple insurance policies", "single_policy": "an insurance policy", "you_already_have_on_file": "You already have %{policy_phrase} on file", "you_can_add": "If your coverage has updated recently, you can add your new insurance policy below." }, "insurance_card_mode": { "options": { "back": "Back", "both_sides": "Both Sides", "disabled": "Disabled", "front": "Front", "optional": "Optional" } }, "insurance_information": "Insurance Information", "insured_persons_address": "Insured person's address", "insured_persons_birth_date": "Insured person's birth date", "insured_persons_information": "Insured person's information", "insureds_country": "Country", "insureds_first_name": "First Name", "insureds_last_name": "Last Name", "insureds_middle_initial": "Middle Initial", "insureds_relationship": { "options": { "child": "Child", "disabled": "Disabled Dependent", "domestic_partner": "Domestic Partner", "full_time_student": "Student (Full-time)", "other": "Other", "part_time_student": "Student (Part-time)", "self": "Self", "spouse": "Spouse" } }, "insureds_sex": "Sex", "insureds_sex_prompt": "Select a sex", "insureds_street": "Street Address", "insurer": "Insurer", "insurer_back_description": "Back of the card", "insurer_front_description": "Front of the card", "insurer_prompt": "Select an insurer", "member_id": "Claim Number / Authorisation Code", "notify_photo_file_type_requirement": "Incompatible file type (jpg, jpeg, png, tiff, tif, bmp, heic, or heif file types only)", "or": "or", "photo_file_type_requirement": "Supported files: JPEG, JPG and PNG", "photo_required": "Photo(s) required - Please upload image(s) of your insurance card.", "photo_size_requirement": "Maximum file size: 12MB", "plan_number": "Policy / Membership Number", "relationship_insurer": "Relationship to the insured person", "relationship_insurer_prompt": "Select an Insurer", "relationship_prompt": "Select a relationship", "remove_policy": "Remove Policy", "required": "Required", "retake_photo": "Retake", "save_and_continue": "Save and Continue", "skip_modal": { "are_you_sure": "Are you sure you want to skip?", "cancel": "Cancel", "skip": "Skip", "will_not_be_saved": "The insurance information added to this intake form will not be saved.", "yes_skip": "Yes, skip" }, "submit_error": "There was a problem submitting your insurance information", "submit_insurance_image_error": "There was a problem uploading your insurance card image", "submit_insurance_image_oversize_error": "You cannot upload an image exceeding 12MB.", "take_photo": "Take Photo", "update_file": "Update File", "upload_photo": "Upload Photo", "validation_errors": { "claim_number": "Please enter your Claim Number or Authorisation Code.", "policy_number": "Please enter your Policy or Membership Number.", "relationship": "Please enter your relationship to the insured person." }, "video_input": "Video Input", "your_insurance_policy": "Your insurance policy" }, "jane_payments_edit": { "payout_description": "You'll receive your Jane Payments payout, minus the fees, every 3 business days. You can check your Jane Payments Transactions and Payouts reports for details. If you need to update or verify your banking info, you can click the 'Go to Stripe' button." }, "notification_prefs": { "email": "Email", "phone": "Telephone", "send_notifications": "I would like email notifications of new, cancelled, and rescheduled appointments", "sms": "Text Message (SMS)", "sms_rates_may_apply": "Standard messaging & data rates may apply, messaging frequency can vary and you can update your preferences anytime." }, "payments_get_started": { "payout_timing": "Transactions are paid out 3 business days later" }, "pronouns": { "pronouns": "Pronouns" }, "public": { "formats": { "hour": "HH:00" }, "templates": { "calendar": { "add_to_list": "Add yourself to the wait list.", "add_to_staff_list": "Add yourself to %{staff_name}'s wait list.", "available": "Available", "book_more": "Book More", "booked": "Booked", "call_to_book": "Contact To Book", "close": "Close", "cookies_required": { "header": "You don't want Jane's cookies?", "header2": "They're needed to book online with Jane", "required1": "Cookies are a technical requirement for you to interact and book with Jane. A cookie is a small encrypted file that lets Jane identify you as you click around. The cookie does not contain any sensitive personal information.", "required2": "You may need to set your browser to accept cookies from this site. <a href=\"http://www.whatarecookies.com/enable.asp\"><u>Here is a helpful site</u></a> with instructions on how to enable cookies in your browser.</p>", "required3": "To find out more about how cookies are used on this site, you can read our <a href=\"https://jane.app/privacy\"><u>privacy policy</u></a>." }, "event_group": { "one_available": "time available.", "two_or_more_available": "times available." }, "event_view": { "please_call": "Please contact us to book this %{treatment_term}: %{primary_phone} %{email}.", "sorry_not_available": "Sorry, this appointment time is no longer available" }, "heads_up": "%{staff_member_name}'s first availability is %{date}. We've jumped ahead to that date for you.", "heads_up_header": "Heads Up!", "heads_up_profession": "The first availability for %{profession} is %{date}. We've jumped ahead to that date for you.", "im_done": "I'm Done", "next_2": "Next 2 Days", "next_7": "Next 7 Days", "next_day": "Next Day", "next_days": "Next Days", "no_appointments": "No Availability", "open_calendar": "Open Calendar", "previous_2": "Previous 2 Days", "previous_7": "Previous 7 Days", "previous_day": "Previous Day", "previous_days": "Previous Days", "rescheduled": "Your appointment has been rescheduled.", "reserve": { "_on": "on", "book_more": "Book More", "complete_booking": "Continue...", "held": "The following time is being held for 10 minutes:", "not_done": "You're not done yet.", "whoops": "Whoops, don't book that!" }, "select_visit_time": "Select a visit time:", "staff_nav_title": "Available appointments for %{staff_name} on %{date}", "thanks_for_booking": "Thanks for Booking", "to": "To", "today": "Today", "unavailable": "Unavailable", "view_staff_name_schedule": "View %{staff_name}'s Weekly Schedule", "whoops": "Whoops, don't book that!", "youve_just_booked": "You've just booked a %{description} on %{date} at %{time}.", "youve_just_rescheduled": "You've just rescheduled your %{description} visit from %{previous_date} to %{date} at %{time}." }, "selected_appointments": { "index": { "appointment": "Appointment", "appointments": "Appointments", "confirm_bookings": "Confirm Bookings", "no_appointments": "No Availability", "not_selected": "You have not selected any appointments." } }, "treatments": { "index_discipline": { "add_yourself": "add yourself to the wait list.", "back_to_practitioner_list": "Back to Booking Page", "cant_find_time": "Can't find a time?", "no_treatments": "No %{treatments_term}", "select_a_treatment": "Select a %{treatment_term} to view available appointment times for all %{professional_title_plural}:", "view_all": "View all %{professional_title_plural}" }, "index_staff_member": { "no_online_bookable": "No Online Bookable %{treatments_term}", "see_availability_of_all": "See availability of all", "select_a_treatment": "Select a %{treatment_term}", "try_shorter": "Try selecting a shorter %{treatment_term}." } } }, "views": { "account": { "confirm_email_update": "Confirm", "create_password": "Don't have a password? Click here to create one.", "create_password_label": "By clicking this, an email with the link to create a username and password will be sent to you.", "current_email": "Current Email", "current_mobile_phone": "Current Mobile Phone", "edit_email_btn_text": "Edit", "edit_email_modal_label": "Enter the new email address for %{name}, or leave it blank to remove the existing email.", "edit_email_modal_title": "Edit Email", "edit_mobile_phone_modal_label": "Enter the new mobile phone number for %{name}, or leave it blank to remove the existing mobile phone.", "edit_mobile_phone_modal_title": "Edit Mobile Phone", "email_update_instructions": "For security purposes, please identify yourself by confirming your password", "fail_to_send_password_create_link": "Something went wrong", "forgot_password_label": "This action will require you to revisit this section again", "forgot_your_password": "Forgot your password?", "new_email": "New Email", "new_email_error": "Please enter a valid email, we only allow letters (a-z), numbers (0-9), and a few extra characters.", "new_mobile_phone": "New Mobile Phone", "password_error": "Please enter your password", "password_strength": { "levels": { "excellent": "Excellent", "good": "Good", "okay": "Okay", "very_weak": "Very Weak", "weak": "Weak" }, "warnings": { "common": "This is a commonly used password.", "common_names": "Common names and surnames are easy to guess.", "dates": "Dates are easy to guess.", "extended_repeat": "Repeated character patterns like \"abcabcabc\" are easy to guess.", "key_pattern": "Short keyboard patterns are easy to guess.", "names_by_themselves": "Single names or surnames are easy to guess.", "recent_years": "Recent years are easy to guess.", "sequences": "Common character sequences like \"abc\" are easy to guess.", "similar_to_common": "This is similar to a commonly used password.", "simple_repeat": "Repeated characters like \"aaa\" are easy to guess.", "straight_row": "Straight rows of keys are easy to guess.", "top_hundred": "This is a frequently used password.", "top_ten": "This is a heavily used password.", "word_by_itself": "Single words are easy to guess." } }, "sent_password_create_link": "An email has been sent with a link to create your username and password", "successfully_updated_email": "The email address of the account has been changed.", "successfully_updated_mobile_phone": "The mobile phone number of the account has been changed.", "your_password": "Your Password" }, "calendar": { "no_bookings_selected": "No Bookings Selected", "no_staff_scheduled": "No staff scheduled for %{date}.", "sorry_could_not_be_cancelled": "Sorry, this appointment could not be cancelled. Please check your %{phrases_account} page or contact us to confirm." } } }, "signature_widget": { "change_style": "Change Style", "clear": "Clear", "draw": "Draw", "sign_again": "Sign Again", "signature": "Signature", "type": "Type", "type_here": "Type your signature here" } } }, "companies": { "setup": { "begin": { "next_step": "Continue" }, "bookmark": { "admin_site": "<strong>Admin Site</strong> for you and your staff", "bookmark_pages": "Bookmark these pages", "next_step": "Got it!", "online_booking_site": "<strong>Online Booking Site</strong> for your %{patient_term}", "share_and_bookmark_url": "Here are important URLs to Share & Bookmark" }, "loading": "Loading..." } }, "date": { "formats_js": { "weekday_month_day": "%{weekday} %{day} %{month}" }, "order": [ "day", "month", "year" ] }, "dictionary": { "address": { "city": "City", "postal": "Postal Code", "province": "County", "state": "State", "street_address_2": "Flat Number", "street_address_2_placeholder": "Flat Number (i.e. Flat #100)" }, "amount": "Amount", "at": "at", "at_time": "at", "author": "Author", "available": "Available", "back": { "term": "Back" }, "before_appointment": "before appointment", "cancel": { "past_tense": "cancelled", "present": "cancel", "term": "Cancel" }, "card_number": "Card number", "cash": "cash", "close": "Close", "collapse": "Collapse", "colon_symbol": ":", "continue": "Continue", "copied": "Copied", "copy": "Copy", "date": "Date", "day": { "one": "day", "other": "days" }, "deductible": { "term": "Excess", "unmet_term": "Unmet Excess" }, "delete": "delete", "details": "Details", "document": { "plural": "Documents" }, "email": "Email", "expand": "Expand", "family_doctor": "GP", "get_started": "Get Started", "hour": { "one": "hour", "other": "hours" }, "language": "language", "license": "License", "minute": { "one": "minute", "other": "minutes" }, "mobile_phone_number": "Mobile Phone Number", "month": { "one": "month", "other": "months" }, "more": "more", "name": "Name", "next": "Next", "no_show": { "one": "%{count} DNA", "other": "%{count} DNA's", "plural": "Did Not Arrive", "term": "Did Not Arrive" }, "on": "on", "or": "or", "other": "Other", "password": "Password", "payment": "Payment", "practitioner": "Practitioner", "preview": "Preview", "previous": "Previous", "print": "Print", "profile": "profile", "profiles": "profiles", "public_holiday": "Bank holiday", "ratings": { "errors": { "and": "and ", "every": "every", "first": "first ", "first_visit_and": "first visit and ", "other": " other", "recurring_visit_counts_text": [ "", "every", "second", "third", "fourth", "fifth", "sixth", "seventh", "eighth", "ninth", "tenth" ] } }, "receipt": "Receipt", "receipts": "Receipts", "required": "Required", "required_dash": "- Required", "reschedule": { "past_tense": "rescheduled" }, "save": "Save", "schedule": { "lowercase": "diary", "term": "Diary" }, "sms": "Text", "statement": "Statement", "statement_alternate": "", "status": "Status", "statuses": { "complete": "Complete", "deleted": "Deleted", "incomplete": "Incomplete" }, "today": "today", "tomorrow": "tomorrow", "user": "User", "username": "Username", "week": { "one": "week", "other": "weeks" }, "with": "with", "year": { "one": "year", "other": "years" } }, "email": { "pay": { "balance": { "intro": "You have an account balance of %{amount} which you can pay through the patient portal." } } }, "helpers": { "account_helper": { "email_or_phone": "An email address or a phone number is required for your %{phrases_account}.", "email_sent": "Email Sent. Please check your email and click the link to confirm your email address.", "password_reset_link_text": "Forgot your password? Click here to receive an email to reset your password", "problem_with_email": "There is a problem with your email address. Please check that it is entered correctly.", "problem_with_number": "There is a problem with your mobile number. Please check that it is entered correctly.", "sending_email": "Sending email...", "verified": "Verified", "verify_email_address": "Verify Email Address", "verify_mobile_number": "Verify Mobile Number" }, "page_entries_info": { "entry": { "one": "entry", "other": "entries", "zero": "entries" }, "more_pages": { "display_entries": "Displaying %{entry_name} <b>%{first}&nbsp;-&nbsp;%{last}</b> of <b>%{total}</b> in total" }, "one_page": { "display_entries": { "one": "Displaying <b>1</b> %{entry_name}", "other": "Displaying <b>all %{count}</b> %{entry_name}", "zero": "No %{entry_name} found" } } }, "prefixes": "Dr\nMrs\nMs\nMiss\nMr\nMx", "provider_number_names": { "default": [ "License", "SSN", "SIN" ], "us_specific": [ "License", "EIN", "NPI", "SSN", "SIN", "TIN", "Taxonomy" ] }, "select": { "prompt": "Please select" }, "submit": { "create": "Create %{model}", "submit": "Save %{model}", "update": "Update %{model}" }, "users_helper": { "account_cancel_view": "With your Online %{phrases_account} you will be able to cancel upcoming appointments, and view your appointment history.", "account_schedule_cancel_view": "With your Online %{phrases_account} you will be able to schedule appointments, cancel upcoming appointments, and view your appointment history.", "account_schedule_view": "With your Online %{phrases_account} you will be able to schedule appointments, and view your appointment history." } }, "intake_forms": { "account": { "create": { "button": "Create Account", "description": "Create an account to manage or review your intake forms." }, "logged_in": { "button": "My Account", "description": "Visit your account to manage or review your intake forms." }, "sign_in": { "button": "Sign In", "description": "Sign in to your account to manage or review your intake forms." } }, "archived_form": "No need to fill out this form - it is no longer required", "complete": { "go_to_my_account": "Go to My %{phrases_account}", "thank_you": "Thank you!" }, "consents": { "appointment_notifications": "Appointment Notifications and Reminders", "communication": "Communication", "consents": "Consents", "email_communication": "Email Communication", "marketing_emails": "News and Special Promotions", "marketing_emails_agree": "Yes, I would like to receive news and special promotions by email", "opt_in": "You can opt to receive emails to keep you informed of new bookings, changes to your bookings, and reminders for upcoming appointments.", "submit_form": "Submit Intake Form", "transactional_emails": "Transactional Emails" }, "credit_card": { "add_credit_card_title": "Add a credit card", "credit_card_information": "Credit Card Information", "we_accept": "We accept %{cards}." }, "credit_card_information": "Credit Card Information", "dob": "Date of Birth", "email": "Email", "emergency_contact": { "name": "Emergency Contact", "phone": "Emergency Contact Phone", "relationship": "Emergency Contact Relationship" }, "employer": "Employer", "family_doctor": { "email": "Family Doctor Email (if known)", "name": "Family Doctor", "phone": "Family Doctor Phone (if known)" }, "fill_new_intake_form": { "go_to_my_account": "Go to My %{phrases_account}", "message": "You've received an updated Intake Form. Please go to your My Account page and select Intake Forms." }, "first_name": "First Name", "form_error": "There was an error saving this form. Please review and try again.", "gender": "Sex", "guardian_name": "Guardian", "hints": { "gender": "This field may be used for submitting claims to your insurance provider. Please ensure the sex you provide here matches what your insurance provider has on file or what is indicated on your medical record.", "identifying_gender": "Refers to current gender which may be different than what is indicated on your insurance policies or medical record.", "mobile_phone": "A mobile phone is required if you would like to receive SMS appointment reminders." }, "identifying_gender": "Gender", "in_progress_by_other_author": "No need to fill out this form--it's already being worked on", "insurance_information": "Insurance Information", "last_name": "Last Name", "last_updated": "Last Updated", "new": { "agree_and_continue": "Agree & Continue", "consent_agreement": "Your answers will be submitted at the end of each step and may be reviewed by your clinic along the way to support your care. By continuing, you consent to the collection and use of your personal information.", "contact_us_for_other": "If you need to fill out an intake form for someone other than %{patient_name}, such as a family member or child, please contact us.", "patient_name": "%{patient_name}", "you_are_filling_form_for": "You are filling out an intake form for" }, "occupation": "Occupation", "only_staff_members_can_edit": "Only staff members can edit this information on an intake form.", "phone": { "fax": "Fax Phone", "home": "Home Phone", "mobile": "Mobile Phone", "work": "Work Phone" }, "policy_item_description": "Insurance Policy %{index}", "prefix": "Prefix / Title", "profile": { "female": "Female", "male": "Male", "other_gender": "X" }, "profile_info": "Profile Information", "questionnaires": { "error_message": "Please check that all required questions have been answered.", "questionnaires": "Questionnaires" }, "referral_source": "How Did You Hear About Us?", "referred_to": "Who Were You Referred To?", "referring_professional": { "email": "Referring Professional Email (if known)", "name": "Name of Referring Professional", "phone": "Referring Professional Phone (if known)" }, "required": "This field is required", "resend_token": { "check_email": "You can go ahead and close this tab now, a new link should be arriving in your email shortly.", "token_sent": "Thanks, a new link is on the way!" }, "step": "Step %{current} of %{steps}", "street_address": "Street Address", "submitted_form": { "author": "You’ve already submitted this form", "non_author": "This form has already been submitted" }, "thanks": "Thanks, we've received your info.", "token_expired": { "expired_header": "Uh oh! Your token is expired", "send_new_token": "Send a fresh link to my email", "send_new_token_helper": "In order to keep your data secure, we'll need to send you a new link. Click the button below to have a new link sent to your email." }, "you_are_completing": "You are completing the following intake forms: %{form_names}", "you_are_completing_one": "You are completing the intake form: **%{form_names}** for **%{patient_name}**" }, "language": "english", "notifications": { "email": { "failed": "Email not sent. Please check notification settings", "success": "Email successfully sent" } }, "number": { "currency": { "format": { "delimiter": ",", "format": "%u%n", "negative_format": "-%u%n", "precision": 2, "round_mode": "default", "separator": ".", "significant": false, "string": "%{unit}%{number}", "strip_insignificant_zeros": false, "unit": "£" } }, "format": { "delimiter": ",", "precision": 3, "round_mode": "default", "separator": ".", "significant": false, "strip_insignificant_zeros": false }, "human": { "decimal_units": { "format": "%n %u", "units": { "billion": "Billion", "million": "Million", "quadrillion": "Quadrillion", "thousand": "Thousand", "trillion": "Trillion", "unit": "" } }, "format": { "delimiter": "", "precision": 3, "significant": true, "strip_insignificant_zeros": true }, "storage_units": { "format": "%n %u", "units": { "byte": { "one": "Byte", "other": "Bytes" }, "eb": "EB", "gb": "GB", "kb": "KB", "mb": "MB", "pb": "PB", "tb": "TB", "zb": "ZB" } } }, "nth": {}, "percentage": { "format": { "delimiter": "", "format": "%n%" } }, "precision": { "format": { "delimiter": "" } } }, "patients": { "home_or_mobile": { "help_text": "A mobile OR home phone number is required to update your contact info." }, "personal_health_number": { "term": "Personal Health Number" }, "plural_term": "Patients", "preferred_name": { "help_text": "This is the name you identify with. Providing this allows the staff to address you appropriately.", "term": "Preferred Name (if different)" }, "referral_sources": "Friend\nPhysician / Specialist\nOnline Ad\nWeb Search\nOther", "term": "Patient" }, "phrases": { "account": "Account", "account_lookup": "%{phrases_account} Lookup", "add_this_account": "Add this account", "adjuster_email": "Case Manager Email", "adjuster_name": "Case Manager Name", "adjuster_phone": "Case Manager Phone", "adjuster_title": "Case Manager", "appointment_history": "Appointment History", "appointment_not_cancellable_online": "Sorry, this appointment is no longer cancellable online. Please call to cancel.", "appointment_reminder": "Appointment Reminder", "appointment_reminders": "Appointment Reminders", "auth_number": "Authorisation Code", "back_to_practitioner_list": "Back to Booking Page", "before_appointment": null, "book_an_appointment": "Book an Appointment", "booking_information": "Booking Information", "call_to_cancel": "Contact to Cancel", "cant_find_time": "Can't find a time?", "capacity_warning": "Maximum number of participants for this treatment is %{capacity}", "changed_users": "You have changed users, please wait while the page refreshes.", "claim_awaiting_warning": "This policy’s details have been provided by the %{patient_term} and are currently Awaiting Review. In order to add this policy to any purchases and generate claims, you will first need to review the details below and approve them by clicking \"Save and Approve\"", "click_here_to_reset": "Click here to reset your credentials.", "confirm_bookings": "Confirm Bookings", "confirm_new_password": "Confirm New Password", "confirm_password": "Confirm Password", "create_an_account": "Create an %{phrases_account}", "credit_card_cta": "Go to Credit Cards on File.", "credit_card_expired": "Credit card on file has expired.", "credit_card_expiry_soon": "Credit card on file is expiring soon.", "credit_card_please_update": "Please update your payment details to avoid any interruption in booking appointments and paying balances.", "credit_cards_on_file": "Credit Cards on File", "current_password": "Current Password", "deductible": { "hint": "Enable this field if this insurer ever requires your %{patients_term} to pay a per-visit patient excess or meet an annual excess." }, "done": "Done", "email_address": "Email Address", "enter_contact_info_to_access": "Enter your email address and we will send you an email or text message with instructions to access your %{phrases_account}.", "enter_mobile_phone_number": "Enter your mobile phone number", "enter_your_password": "Enter your password", "family_members": "Family Members", "forgot_u_p": "Forgot your username or password?", "hello_name": "Hello %{first_name},", "hide_password": "Hide", "intake_form": "Intake form", "intake_form_reminder": "Attention: You have forms to complete", "intake_forms": "Intake Forms", "invalid_date": "Invalid date", "let_us_know_contact_info": "Let us know your contact information", "limited_availability": "Limited Availability", "lookup_my_account": "Lookup My %{phrases_account}", "messages": "Messages", "my_account": "My %{phrases_account}", "my_contact_info": "Contact Info", "need_more_time": "I need more time!", "new_password": "New Password", "no_staff_scheduled_for": "No staff scheduled for", "no_thanks_return_home": "No thanks, return to booking page", "optional": "Optional", "password_does_not_work": "Hmm, no luck on that password. Please give it another go.", "pay_balance": "Pay Balance", "phone_call": "Phone Call", "please_confirm_password": "Please confirm password", "please_contact_to_book": "Please contact us to book this %{treatment_term}. %{primary_phone} %{primary_email}", "please_enter": "Please enter %{name}", "please_enter_password": "Please enter a password", "please_enter_phone_number": "Please enter a phone number", "please_enter_u_email_or_mobile": "Please enter a username, email address, or mobile phone number", "please_enter_your_password": "Please enter your password.", "please_sign_in": "Please Sign In", "please_update_u_&_p": "Please update your sign in info.", "please_wait": "Please wait...", "policy_number": "Policy / Membership Number", "policy_number_long": "Policy / Membership / Registration Number", "policy_number_term_short": "Policy #", "provide_one_phone": "Please provide at least one phone number. Your mobile number can be used to look up your %{phrases_account}.", "read_more": "Read More", "reminder_preferences": "Notifications & Reminders", "request_another_code": "Request another code", "reset_password": "Reset Your Password", "reset_password_for": "Reset Password For", "return_home": "Return to Booking Page", "return_to_my_account": "Return to My %{phrases_account}", "return_to_sign_in": "Return to Sign In", "session_expired": "Your session has expired. Please sign in again to continue.", "show_password": "Show", "sign_in": "Sign In", "sign_in_as": "Sign in as...", "sign_in_to_add_account": "Sign in to add this account", "sign_in_to_your_account_page": "Sign In to Your %{phrases_account} Page", "social_link": "Google, Facebook & Twitter", "stay_signed_in": "Stay signed in", "submit": "Submit", "successfully_signed_in": "Successfully Signed In", "text_message": "Text Message (SMS)", "thank_you_comma": "Thank you,", "thank_you_for_booking": "Thank You for Booking", "thanks_for_booking_upcoming_are": "Thanks for booking. Your upcoming appointments are:", "thanks_for_choosing": "Thanks for choosing %{company_name}.", "treatment_with_staff_member": "%{treatment_name} with %{staff_member_name}", "u_or_p": "Username or Email Address", "u_or_p_is_invalid": "Username or password is invalid. Please sign in again.", "upcoming_appointments": "Upcoming Appointments", "update_password": "Update Password", "update_password_for": "Update Password For", "username_password": "Username / Password", "username_password_incorrect": "Your username or password is incorrect. Please try again.", "verification_code": "Verification Code", "verification_code_incorrect": "Sorry, your verification code is incorrect. Please re-enter your verification code.", "view_account_page": "View Your %{phrases_account} Page", "wait_while_we_load_account": "Please wait while we load up your %{phrases_account}...", "weak_password": "The password you entered is quite commonly used. Jane checks your password against a list of the most commonly used passwords to help protect your %{phrases_account} from malicious access. Please enter a new password that is at least 8 characters long. We recommend a few words that tell a memorable story for you, like \"smallredbike\".", "welcome_back_enter_password": "Welcome back. Please enter your password.", "welcome_back_sign_in": "Welcome back. Please sign in...", "welcome_to_online_booking": "Welcome to our online booking site", "you_can_use_email": "You can use your email address or a username that is easy to remember.", "you_have_booked_appointment": "%{first_name}, you have booked an appointment.", "you_have_booked_appointments": "%{first_name}, you have booked %{amount} appointments.", "you_have_upcoming_plural": "Hello %{first_name}, you have %{amount} upcoming appointments.", "you_have_upcoming_single": "Hello %{first_name}, you have an upcoming appointment." }, "relationships": { "options": { "caretakee": "Caretakee", "caretaker": "Caretaker", "child": "Child", "co-parent": "Co-Parent", "dependent": "Dependent", "descendent_child": "Descendent / Child", "father": "Father", "friend": "Friend", "grandchild": "Grandchild", "grandparent": "Grandparent", "guardian": "Guardian", "mother": "Mother", "nanny": "Nanny", "other": "Other", "parent": "Parent", "partner": "Partner", "sibling": "Sibling", "spouse": "Spouse", "step-child": "Step-Child", "step-parent": "Step-Parent" } }, "reminders": { "auto_pay_balance": { "automated_text": "(Automated)" } }, "time": { "formats_js": { "calendar": "%A %B %-d, %Y at %-I:%M%p" } }, "treatments": { "plural_term": "Treatments", "term": "Treatment" }, "user": { "marketing_emails": "Yes, I would like to receive news and special promotions by email", "ratings_emails": "Yes, I would like to provide feedback about my experience" }, "views": { "add_family_member": { "add_button": "Add family member", "buttons": { "back": "Back", "cancel": "Cancel", "confirm_appointment": "Confirm appointment", "continue": "Continue" }, "cancel": "Cancel and go back", "errors": { "country_code_required": "Country code is required", "dob_required": "Date of birth is required", "email_invalid": "Email must be a valid email address", "email_required": "Email is required", "first_name": "First name is required", "health_number_required": "Personal Health Number is required", "invalid_phone_number": "Invalid phone number", "last_name": "Last name is required", "phone_required": "Phone is required", "phone_type_required": "Phone type is required", "relationship_to_you": "Please select the relationship to you" }, "fields": { "billing_permission": "I would like to give permission for this family member to bill their payments to my account", "date_of_birth": "Date of birth", "email": "Email", "first_name": "First name", "last_name": "Last name", "mobile_phone": "Mobile Phone", "phn": "Personal Health Number", "preferred_name": "Preferred name", "pronouns": "Pronouns", "relationship_to_you": "Relationship to you" }, "headings": { "almost_done": "You're almost done!", "appointment_details": "Appointment details", "contact_info": "Tell us about yourself", "create_account": "Create your account", "patient_contact_info": "Tell us about the person you're booking for", "review_appointment": "Review your appointment" }, "helper_text": { "preferred_name": "This is the name you identify with. Providing this allows the staff to address you appropriately." }, "labels": { "booking_for": "Are you booking for yourself?", "booking_for_label": "Booking for", "booking_for_other": "No, for someone else", "booking_for_self": "Yes, for myself", "country_code": "Country", "marketing_emails": "Want to get news and promotional emails?", "marketing_signup": "Yes, sign me up!", "paying_on_behalf": "Will you be paying on this person's behalf?", "personal_health_number": "Personal Health Number", "phone": "Phone", "phone_type": "Phone Type", "practitioner": "Practitioner", "referral_source": "How did you hear about us?", "referring_staff_member": "Who were you referred to?", "relationship_to_you": "Relationship to you", "select_family_member": "Select family member", "time_and_date": "Time and date", "treatment": "Treatment", "will_not_pay_on_behalf": "No", "will_pay_on_behalf": "Yes" }, "messages": { "review_details": "Before confirming, double check that the details are correct." }, "optgroups": { "all_countries": "All Countries", "common_countries": "Common Countries", "dob": "Date of birth is required", "phn": "Personal Health Number is required" }, "optional": "(Optional)", "placeholders": { "phone": "Phone number", "pronouns": "They/Them/Theirs", "select_option": "Select an option" }, "required": "(Required)", "select_options": { "day": "Day", "home": "Home", "mobile": "Mobile", "month": "Month", "staff_member": "Select a staff member", "year": "Year" }, "submit": "Confirm and add family member", "summary": { "heading": { "one": "To add this family member, 1 fix needs to be made:", "other": "To add this family member, %{count} fixes need to be made:" }, "link": "Review and fix the error" }, "title": "Add a family member" }, "mfa": { "2fa_description": "We want to make sure it’s really you who’s signing in by adding an extra layer of protection to your account.", "2fa_phone_code_instruction": "To enable 2-step verification, enter your mobile number below. You will receive a 6-digit code to confirm your number.", "2fa_title": "2-Step Verification", "authenticator_app": "Authenticator App", "authenticator_app_will_show_code": "Your authenticator app will show a code that you can use to sign in.", "check_your_auth_app": "Check your authenticator app", "check_your_messages": "Check your text messages", "choose_2sv_method": "Choose your default verification method to complete the setup.", "clinic_requires_mfa": "Your admin requires you to enable 2-Step Verification", "code_has_been_resent": "Your code has been re-sent", "confirm": "Confirm", "confirm_password_disable_2fa": "Please confirm your password to disable 2-step verification", "confirm_password_enable_2fa": "Enter your password to enable 2-step verification.", "default": "Default", "did_not_receive_code": "I didn't receive a code", "enable_2_step_verification": "Enable 2-step verification", "enter_code": "Enter code", "enter_code_auth_app": "Enter the code generated by your authenticator app to continue.", "enter_code_auth_app_setup": "Enter the code generated by your authenticator app to complete setup.", "enter_your_code": "Enter your code", "enter_your_phone_number_enable_2sv": "Enter your phone number to enable 2-step Verification.", "incorrect_code": "Your code is incorrect. Please try again.", "invalid_code_error": "Invalid code", "learn_more": "Learn more", "lost_access_to_mobile": "Lost access to your mobile?", "open_authenticator_app": "Install or open an authenticator app (such as Authy or 1Password) and scan the QR code below.", "please_enter_verification_code": "Please enter a verification code", "raw_code": "Or enter this setup key manually:", "remember_this_device": "Trust this browser to skip 2-step verification for 30 days", "secure_your_account_with_2sv": "Secure your account with 2-step verification", "set_as_default": "Set as default", "set_up_auth_app": "Set up authenticator app", "setup_steps": "Step %{current_step} of %{total_steps}", "skip_and_enable_later": "Skip and enable later", "skip_and_setup_later": "Skip and setup later", "sms_description": "Receive a code via text message (SMS) to your mobile phone.", "sms_title": "Text Messages", "text_message_sent_to": "A text message with a 6-digit code was just sent to", "text_message_sent_to_number_ending_html": "A text message with a 6-digit code was just sent to a number ending in <b>%{last_four_digits_phone_number}</b>.", "text_message_sms": "Text Message (SMS)", "totp_description": "The most secure method, and it even works without mobile service.", "totp_title": "Authenticator App (Recommended)", "will_receive_code_text_message": "You will receive a one-time code via text message to your mobile phone number each time you sign in.", "your_account_now_requires_2sv": "Your account now requires 2-step verification.", "your_admin_requires_2sv": "Your admin requires 2-Step Verification" }, "onboarding": { "bookmark_page": "Bookmark this page", "company_name_set_up": "%{company_name} Setup", "setup_username_and_password": "Set up a username and password", "step_one_of_three": "Step 1 of 3", "step_one_of_two": "Step 1 of 2", "step_three_of_three": "Step 3 of 3", "step_two_of_three": "Step 2 of 3", "step_two_of_two": "Step 2 of 2" }, "pay": { "index": { "balance_owing": "your balance owing is", "items_title": "Items", "page_title": "Pay" } }, "pre_pay": { "index": { "appointment_name_with_patient": "%{appointment_name} for %{patient_name}", "belonging_to": "(Belongs to %{relation_name})", "ccv_code": "CVV Code", "ccv_is": "A CVV code is the 3 or 4 digit code to the right of your signature strip on the back of your credit card.", "complete_card_on_file": "%{first_name}, to complete your booking, please put a credit card on file. It won't be charged at this time.", "complete_deposit": "%{first_name}, to complete your booking, please pay a deposit amount of", "complete_pay": "%{first_name}, to complete your booking, please pay the balance owing of", "ending_in": "ending in", "enter_card_number": "Enter your credit card number...", "enter_new_card": "Enter a New Card:", "enter_new_payment_method": "Enter a new payment method:", "expiry_month": "Expiry Month...", "expiry_year": "Expiry Year...", "items_title": "Appointments", "online_payments_processed_with": "Online payments processed with Jane Payments.", "other_invoices_warning": "We’re going to have to process your payment in multiple steps because you have items to pay to different practitioners or locations at %{company_name}. We’ll process %{primary_amount} first, and then the remaining %{other_amount} as separate transactions.", "pay": "Pay", "pay_with_card": "Pay with Card on File", "please_enter_valid": "Please enter a valid credit card", "please_pay": "%{first_name}, please pay", "please_provide": "Please provide payment information", "privacy_policy": "Privacy Policy", "save_credit_card": "Save Credit Card", "security_info": "Security Information", "use_card_on_file": "Use Your Card on File:", "use_other_payment_methods": "Pay using:", "we_accept": "We accept %{cards}.", "what_is_this": "What is this?" } }, "time_zone": { "change_time_zone": "Change Time Zone", "clinic_time_zone": "Clinic Time Zone", "hint": "Time will adjust automatically for daylight savings if appropriate for your region.", "intro": "You can select your preferred time zone for booking and managing appointments. It is helpful if you live in a different time zone from the clinic or travel between time zones before an appointment.", "preference_mismatch_banner": "The timezone used to book was <strong>%{logged_out_time_zone}</strong>. If this was correct and you want to save this, adjust the time zone on the <strong>My Account</strong> page within the <strong>Time Zone</strong> section to avoid future warnings.", "time_zone": "Time Zone", "time_zone_change_failure": "Unable to save Time Zone, please try again", "time_zone_change_success": "Your time zone has been saved. The page will refresh automatically in a few seconds to reflect the update throughout Jane." } } } }; var userTranslations = {"en-GB":{"patients":{"term":"Client","referral_sources":"Friend or Family Recommendation \r\nGoogle or Internet Search\r\nRadio Ad\r\nPassing By Clinic\r\nGP or Specialist Referral\r\n(Digital) Road Side Ad\r\nLeaflet\r\nFacebook\r\nLinked In\r\nPetrol Pump Ad\r\nSaw the Spine Plus Car!\r\nOther"},"reminders":{"sms":{"single":{"not_cancellable":"%{company} - You have an appointment at %{location} with %{staff_member} %{relative_date} at %{time}. See you soon."}}},"online_booking":{"cancellation_policy":"Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require %{cancellation_period_in_words} notice for any cancellations or changes to your appointment. Patients who provide less than %{cancellation_period_in_words} notice, or miss their appointment, will be charged a cancellation fee equal to the full amount of the missed appointment.","agree_to_cancellation_policy":"Please note that by booking on our website, you are agreeing to the cancellation policy below.","banner_notice":"**FOR IDD SPINAL DECOMPRESSION THERAPY (AVAILABLE AT OUR CHIGWELL \u0026 HORNCHURCH CLINICS) OR FOR ANY INSURANCE BOOKINGS \r\nPLEASE CALL OUR BOOKING TEAM ON 020 8501 0937**\r\n\r\nPlease note you will be required to (have) enter(ed) a valid credit / debit card, the details of which will be held securely on our system. These details will not be visible to anyone and your credit / debit card will NOT BE CHARGED unless you breach our cancellation policy (fail to arrive for your appointment or give less than 24 hour notice of cancellation / rescheduling - in which case the full fee will apply)."},"email":{"cancellation_policy":"POLITE NOTICE, NB: If you don't turn up for your appointment or if you fail to give adequate notice (24hrs) of cancelling an appointment we likely won't be able to offer that appointment slot to another patient (who may be in desperate need of an appointment), PLUS we won't cover our staffing and premises costs. PLEASE NOTE that our CANCELLATION POLICY: if you cancel with less than 24 hours notice or fail to arrive for your appointment the FULL FEE will apply for your appointment. Thank you for understanding.","welcome":{"intro":"Thanks for choosing Us\r\n\r\nA couple of things to know about me \u0026 my team:\r\n\r\n1.\tI established our clinic in Chigwell in 2000, Woodford in 2014, Hornchurch in 2020.\r\n\r\n2.\tMost of our long term successes are achieved with 3 phases: PAIN RELIEF - HEALING - CORRECTION, so we don't just provide TEMPORARY relief but also address any underlying causes such as muscle imbalance, poor posture. I want you to leave EVERY session confident and clear about the PLAN.\r\n\r\nRobert Shanks - \r\nDirector","details":"\r\nYou can call our friendly reception team anytime (020 8501 0937).\r\n\r\nOr you can manage your account and book online. For online access, please click the link ABOVE to set up access to your (online) account."},"booking_reminder":{"details":"Further to your last booked appt with us which was some time ago, we were just wondering how you are doing and if you needed or wanted to try any of our (other) services: \r\n[OSTEOPATHY](https://www.spineplus.co.uk/osteopath-in-london),\r\n[MEDICAL](https://www.spineplus.co.uk/acupuncture-treatment-in-london/) or [ELECTRO](https://www.spineplus.co.uk/electro-acupuncture/) - ACUPUNCTURE\r\n[IDD THERAPY (Intervertebral Disc Decompression,)](https://www.spineplus.co.uk/idd-therapy-essex/)\r\n[SHOCK WAVE THERAPY](https://www.spineplus.co.uk/shockwave-therapy/),\r\n[TECAR THERAPY,](https://www.spineplus.co.uk/tecar/)\r\n[LASER THERAPY](https://www.spineplus.co.uk/laser/),\r\n1:1 PILATES,\r\nONSITE ULTRASOUND SCAN,, GUiDED INJECTION or referral for an [MRI SCAN from £350](https://www.spineplus.co.uk/diagnostics/).\r\n\r\nYou can (re-)book with anyone of the [SPINE PLUS TEAM](https://www.spineplus.co.uk/about-us/)","default":"We haven't seen you for a while, just wondering how you were doing, if you needed any further (top up) treatment from us, or wanted to try any of our other services:\r\n\r\nOSTEOPATHY: manipulation \u0026 massage to help alignment, mobility and reduce muscle tension.\r\nMEDICAL or ELECTRO- ACUPUNCTURE: to release stubborn muscle tension \u0026 knots that can cause tension headaches, chronic low back pain \u0026 referred pain.\r\nIDD THERAPY Intervertebral Disc Decompression: for disc bulges, spondylosis or stenosis in your spine.\r\nSHOCK WAVE THERAPY for tendon problems.\r\nTECAR THERAPY for enhanced healing following injury or orthopaedic surgery\r\nLASER THERAPY to reduce inflammation \u0026 speed healing\r\n1:1 PILATES for improved posture and core stability.\r\nONSITE ULTRASOUND SCAN, GUiDED INJECTION or referral for an MRI scan\r\n\r\nOr if you just want a chat to see what might be best, we'd be happy to help. Your most recent practitioner and treatment type are shown below, though you can re-book with anyone of the TEAM"},"thank_you":{"details":"Please be aware that we require 24 hours notice for any cancellations or rescheduling of your appointment otherwise your credit / debit will be charged the full amount of the appointment fee."},"reminder":{"details":" \r\nYou can call our friendly reception team anytime (020 8501 0937).\r\n\r\nOr you can manage your account and book online. For online access, please click the link below to set up access to your account"}},"views":{"ratings":{"thank_you":{"positive_reviews_prompt":"Great! We wonder, could you be so kind to add your review to our Google Business page, it's just one step away. We would be so appreciative if you could :-)","negative_reviews_prompt":"Oh no! Our practitioners always aim for 5 star service. Give them / us a chance to win back those stars by leaving us feedback. We'll work hard to make your next experience a better one."}},"appointments":{"confirm":{"reason_for_visit":"What is the reason for your visit? \r\nIf you have a discount code please enter it here."}}},"mass_welcome_email":"Just letting you know we've recently updated our **online appointment booking software**. As a former / existing patient of **SPINE PLUS** (Osteopathy \u0026 Physiotherapy) Clinics this is a ONE TIME* email, welcoming you to our new online booking system. With our new system it will be super easy for you to schedule appointments, cancel upcoming appointments and view your appointment history. However you can of course continue to ring our booking line on 020 8501 0937 (for all three clinics) if you'd like speak to someone, or email us on reception@spineplus.co.uk\r\n\r\nThe link below will let you set up a username and password for your Spine Plus (Essex) profile.\r\n\r\n*We apologise if this email reaches you and is inappropriate or unwanted - we had no other way or reaching our existing clients than sending this type of (one time) email message, you are not on an email marketing list and will not receive any further such emails from us on this matter.*","user":{"marketing_emails":"Yes, I would like to receive news, tips on injury prevention and special promotions by email. (We will not share you email address with ANY third parties)."}}}; var baseTranslations = deepMerge(staticTranslations, userTranslations); var adaptedTranslations = { "en-GB": { patients: { plural_term: "Clients" }, treatments: { plural_term: "Treatments" } } }; window.locale = "en-GB"; window.translations = deepMerge(baseTranslations, adaptedTranslations); if (window.sentryClient && window.sentryClient.addBreadcrumb) { sentryClient.addBreadcrumb({ message: "script after public vendor chunk executed" }) } if (window.sentryClient && window.sentryClient.addBreadcrumb) { sentryClient.addBreadcrumb({ message: "script after public chunk executed" }) } // Taken from `app/assets/javascripts/common/storage.ts` var storageSupported = function(getStorage) { try { var storage = getStorage() if (!storage) { return false } var key = '6a3b7014725868e837b69f4a7e4d0a5f6e72d70a3aba001e3b5cd91d38080260' // a random sha-256 hash storage.setItem(key, key) storage.removeItem(key) return true } catch (error) { return false } } var localStorageSupported = function() { return storageSupported(function() { return window.localStorage }) } var sessionStorageSupported = function() { return storageSupported(function() { return window.sessionStorage }) } window.checkBundleLoaded && window.checkBundleLoaded({ chunkNames: ["public","vendor_public"], accountsAppHost: "https://accounts.janeapp.com", }) jQuery(function() { App.Config || (App.Config = {}); App.Config.browser_session_id = "ea4f50d741c5519350cdb0f75d"; App.Config.today = "2025-11-04T00:00:00"; App.Config.reschedule_id = null App.Config.current_user = false App.Config.patient_preferences = {} return App.Config.version = "7.2.106"; }); $(function() { App.Config.allow_patient_requested_appointments = true App.Config.upcoming_appointments_limit = 0 App.Config.online_booking_by_staff_member = true App.Config.clinic_timezone = "Europe/London" App.Config.company_guid = "27213" App.Config.verify_new_users = false App.Config.display_timezone = true App.location_id = 2 moment.locale("en-GB") moment.tz.setDefault("Europe/London") const routerOptions = { treatments: [{"id":14,"name":"Lifestyle / Sport Massage - 60 mins","treatment_duration":3600,"scheduled_duration":3600,"description":"Relaxing, Deep Tissue, Remedial or Sports Massage to help with injury recovery or just to feel fab!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":3,"online_only":false,"price":68.0},{"id":17,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115],"discipline_id":1,"online_only":false,"price":87.0},{"id":20,"name":"Physiotherapy New Patient Appointment","treatment_duration":3600,"scheduled_duration":3600,"description":"Consultation, examination + treatment and advice (as appropriate).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":87.0},{"id":508,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with senior osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":1,"online_only":false,"price":97.0},{"id":21,"name":"Physiotherapy New Patient Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Consultation, examination, advice +/- treatment (as appropriate). NB. may not be enough time for (full) treatment. To ensure treatment on the first appointment please book 60 min version.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0},{"id":4,"name":"30 min Appt with Advanced Electrotherapy (Laser +/- Radial Shockwave +/- Tecar)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2,125,115],"discipline_id":9,"online_only":false,"price":90.0},{"id":510,"name":"(NP) Initial Assessment 30 mins (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination (as appropriate), treatment planning and, where time allows, first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":1,"online_only":false,"price":75.0},{"id":22,"name":"Physiotherapy Follow Up Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes mini review and plenty of treatment time!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0},{"id":18,"name":"(30 min) Osteopathy Follow Up Appt (with osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115],"discipline_id":21,"online_only":false,"price":60.0},{"id":15,"name":"Lifestyle / Sports Massage - 30 mins","treatment_duration":1800,"scheduled_duration":1800,"description":"Relaxing, Deep Tissue, Remedial or Sports Massage to help with injury recovery or just to feel fab!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":3,"online_only":false,"price":48.0},{"id":494,"name":"Focused Shock Wave Therapy","treatment_duration":1800,"scheduled_duration":1800,"description":"Focus or Piezoelectric Shock Wave Therapy is the most advanced form of Shock Wave Therapy available, it is more power, goes deeper and yet is less painful than the more common \u0026quot;Radial\u0026quot; shock wave therapy available within clinics. As well as being able to treat all the conditions applicable to radial shock wave, focussed shock wave is particularly useful for patients or areas with a low threshold tolerance to pain such as bony or delicate area such as the wrist, feet (as well as being able to treat some types of Erectile Dysfunction). The only additional contraindication for focused shockwave is that it is not suitable for patients fitted with electrical devices such as pace makers.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,125,2],"discipline_id":9,"online_only":false,"price":150.0},{"id":509,"name":"(30 min) Follow Up Appointment (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":21,"online_only":false,"price":75.0},{"id":506,"name":"Foot Gait Scan","treatment_duration":1800,"scheduled_duration":1800,"description":"Foot Gait Scan, analysis and report","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2,125],"discipline_id":9,"online_only":false,"price":85.0},{"id":501,"name":"(Sports Therapy) Initial Consultation, Exam and First Treatment","treatment_duration":3600,"scheduled_duration":3600,"description":"Treatment consists on one or more of the following: Manual therapy, Massage, Taping, Medical Acupuncture, Laser Acupuncture, (Dry) Cupping, Ultrasound Therapy, and Exercise Advice.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":19,"online_only":false,"price":65.0},{"id":500,"name":"Follow Up Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Treatment consists on one or more of the following: Manual therapy, Massage, Taping, Medical Acupuncture, Laser Acupuncture, (Dry) Cupping, Ultrasound Therapy, and Exercise Advice.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":19,"online_only":false,"price":48.0}], disciplines: [{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths","professional_title_with_article":"an osteopath","treatments":[{"id":17,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115],"discipline_id":1,"online_only":false,"price":87.0},{"id":508,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with senior osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":1,"online_only":false,"price":97.0},{"id":510,"name":"(NP) Initial Assessment 30 mins (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination (as appropriate), treatment planning and, where time allows, first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":1,"online_only":false,"price":75.0}],"slug":"initial-appointment-with-osteopath"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths","professional_title_with_article":"an osteopath","treatments":[{"id":18,"name":"(30 min) Osteopathy Follow Up Appt (with osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115],"discipline_id":21,"online_only":false,"price":60.0},{"id":509,"name":"(30 min) Follow Up Appointment (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":21,"online_only":false,"price":75.0}],"slug":"follow-up-osteopathy-appointment"},{"id":5,"name":"PHYSIOTHERAPY","professional_title":"PHYSIOTHERAPY","professional_title_plural":"physiotherapies","professional_title_with_article":"a physiotherapy","treatments":[{"id":20,"name":"Physiotherapy New Patient Appointment","treatment_duration":3600,"scheduled_duration":3600,"description":"Consultation, examination + treatment and advice (as appropriate).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":87.0},{"id":21,"name":"Physiotherapy New Patient Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Consultation, examination, advice +/- treatment (as appropriate). NB. may not be enough time for (full) treatment. To ensure treatment on the first appointment please book 60 min version.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0},{"id":22,"name":"Physiotherapy Follow Up Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes mini review and plenty of treatment time!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0}],"slug":"physiotherapy"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths","professional_title_with_article":"an osteopath","treatments":[{"id":4,"name":"30 min Appt with Advanced Electrotherapy (Laser +/- Radial Shockwave +/- Tecar)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2,125,115],"discipline_id":9,"online_only":false,"price":90.0},{"id":494,"name":"Focused Shock Wave Therapy","treatment_duration":1800,"scheduled_duration":1800,"description":"Focus or Piezoelectric Shock Wave Therapy is the most advanced form of Shock Wave Therapy available, it is more power, goes deeper and yet is less painful than the more common \u0026quot;Radial\u0026quot; shock wave therapy available within clinics. As well as being able to treat all the conditions applicable to radial shock wave, focussed shock wave is particularly useful for patients or areas with a low threshold tolerance to pain such as bony or delicate area such as the wrist, feet (as well as being able to treat some types of Erectile Dysfunction). The only additional contraindication for focused shockwave is that it is not suitable for patients fitted with electrical devices such as pace makers.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,125,2],"discipline_id":9,"online_only":false,"price":150.0},{"id":506,"name":"Foot Gait Scan","treatment_duration":1800,"scheduled_duration":1800,"description":"Foot Gait Scan, analysis and report","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2,125],"discipline_id":9,"online_only":false,"price":85.0}],"slug":"advanced-electrotherapy"},{"id":19,"name":"SPORTS THERAPY","professional_title":"Osteopath / Physio / Sports Therapist","professional_title_plural":"osteopath / physio / sports therapists","professional_title_with_article":"an osteopath / physio / sports therapist","treatments":[{"id":501,"name":"(Sports Therapy) Initial Consultation, Exam and First Treatment","treatment_duration":3600,"scheduled_duration":3600,"description":"Treatment consists on one or more of the following: Manual therapy, Massage, Taping, Medical Acupuncture, Laser Acupuncture, (Dry) Cupping, Ultrasound Therapy, and Exercise Advice.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":19,"online_only":false,"price":65.0},{"id":500,"name":"Follow Up Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Treatment consists on one or more of the following: Manual therapy, Massage, Taping, Medical Acupuncture, Laser Acupuncture, (Dry) Cupping, Ultrasound Therapy, and Exercise Advice.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":19,"online_only":false,"price":48.0}],"slug":"sports-therapy"},{"id":3,"name":"Sports / Lifestyle MASSAGE","professional_title":"Massage Therapist","professional_title_plural":"massage therapists","professional_title_with_article":"a massage therapist","treatments":[{"id":14,"name":"Lifestyle / Sport Massage - 60 mins","treatment_duration":3600,"scheduled_duration":3600,"description":"Relaxing, Deep Tissue, Remedial or Sports Massage to help with injury recovery or just to feel fab!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":3,"online_only":false,"price":68.0},{"id":15,"name":"Lifestyle / Sports Massage - 30 mins","treatment_duration":1800,"scheduled_duration":1800,"description":"Relaxing, Deep Tissue, Remedial or Sports Massage to help with injury recovery or just to feel fab!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[125],"discipline_id":3,"online_only":false,"price":48.0}],"slug":"sports-lifestyle-massage"}], staff_members: [{"id":2,"full_name":"Mr. Akin Celik (senior osteopath)","professional_name":"Mr. Akin Celik (senior osteopath)","pronouns":null,"suffix":"M.Ost (Osteopath GOSC Reg: 9883)","treatment_order":[17,18,2,4,494,1,506,19,25,26,23,24,487,488,493,495,496,507,508,510,509,513,514,515,516,517,518,519,520],"location_ids":[2],"disciplines":[{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":12,"name":"MASSAGE - with Physio or Osteopath","professional_title":"Physiotherapist / Oteopath","professional_title_plural":"physiotherapist / oteopaths"}],"description":"\u0026lt;p\u0026gt;Akin originates from Turkey and in 2018 graduated from the University College of Osteopathy with a Masters in Osteopathy. From a young age, he knew he wanted to be an osteopath having been treated by one following several injuries after a horse riding incident. Additionally, he has many years experience in sports massage, medical acupuncture/dry needling, Kinesio and active taping which he can use to enhance his osteopathic treatments. Akin always aims to provide therapy with both enthusiasm and professionalism in an effort to encourage wellness in all his patients. Languages: English \u0026amp;amp; Turkish.\u0026lt;/p\u0026gt;\n","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMDkzNTM1L2NjODU3MzQ1LWYyZmMtNDQ4OC04OTcwLTgyODkyZDg5ODBlOS9Ba2luLUNlbGlrLU9zdGVvcGF0aC5qcGVnIl0sWyJwIiwidGh1bWIiLCIyMDB4MjYwIyJdXQ?sha=da3a1f1f24b65cda\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMDkzNTM1L2NjODU3MzQ1LWYyZmMtNDQ4OC04OTcwLTgyODkyZDg5ODBlOS9Ba2luLUNlbGlrLU9zdGVvcGF0aC5qcGVnIl0sWyJwIiwidGh1bWIiLCI4MDB4MTA0MCMiXV0?sha=da4c2a9b6f6883fd\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":115,"full_name":"Louise Hodge (osteopath)","professional_name":"Louise Hodge (osteopath)","pronouns":"","suffix":"(Osteopath, GOSC Reg: 11177)","treatment_order":[17,18,2,4,494,1,19,495,496,493,506,507,508,510,509,513,514,515,516,517,518,519,520],"location_ids":[2],"disciplines":[{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"}],"description":"\u0026lt;p\u0026gt;Louise gained her Masters degree at the renowned University College of Osteopathy with a distinction. Louise’s treatment approach is patient-centered and aims to integrate your goals and priorities into a tailored treatment plan that will enhance your body’s capacity to heal and recover.\u0026lt;/p\u0026gt;\n\n\u0026lt;p\u0026gt;Having worked as a personal trainer for over 12 years she thrives on empowering her patients to make healthy lifestyle choices and guide them in preventative steps to achieve their goals for future health.\u0026lt;/p\u0026gt;\n\n\u0026lt;p\u0026gt;Louise has a specialised interest in guiding her patients towards optimal health through comprehensive postural correction to manage pain and enhance overall well-being.\u0026lt;/p\u0026gt;\n","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjQtMDgtMTEvMTMzMTI0LzM5MjQ1ZjM5LWFjZWUtNDc1ZC05MTMxLWI0Nzg3OTIwMTk2YS8yMDI0MDgxMV8xMzEyMjUucG5nIl0sWyJwIiwidGh1bWIiLCIyMDB4MjYwIyJdXQ?sha=899f8ab4fd4bc515\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjQtMDgtMTEvMTMzMTI0LzM5MjQ1ZjM5LWFjZWUtNDc1ZC05MTMxLWI0Nzg3OTIwMTk2YS8yMDI0MDgxMV8xMzEyMjUucG5nIl0sWyJwIiwidGh1bWIiLCI4MDB4MTA0MCMiXV0?sha=cab330526a627f78\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":125,"full_name":"Inan Orman (sports therapist)","professional_name":"Inan Orman (sports therapist)","pronouns":null,"suffix":null,"treatment_order":[501,500,506,2,4,15,14,494,1,25,26,495,496,30,505,517,518,519],"location_ids":[2],"disciplines":[{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":19,"name":"SPORTS THERAPY","professional_title":"Osteopath / Physio / Sports Therapist","professional_title_plural":"osteopath / physio / sports therapists"},{"id":3,"name":"Sports / Lifestyle MASSAGE","professional_title":"Massage Therapist","professional_title_plural":"massage therapists"}],"description":"","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjQtMDQtMDcvMTgwOTM2L2M5Y2Y3YjU0LTViYTQtNDkxOC1iNzI2LWIxOWM1MWU0YWZmNy9XaGF0c0FwcCBJbWFnZSAyMDI0LTA0LTA2IGF0IDEyLjIxLjI5LmpwZWciXSxbInAiLCJ0aHVtYiIsIjIwMHgyNjAjIl1d?sha=017934b9e8416c28\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjQtMDQtMDcvMTgwOTM2L2M5Y2Y3YjU0LTViYTQtNDkxOC1iNzI2LWIxOWM1MWU0YWZmNy9XaGF0c0FwcCBJbWFnZSAyMDI0LTA0LTA2IGF0IDEyLjIxLjI5LmpwZWciXSxbInAiLCJ0aHVtYiIsIjgwMHgxMDQwIyJdXQ?sha=0defffd7b8da82d7\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":140,"full_name":"Emily Seymour-Perry (HPC PH150807)","professional_name":"Emily Seymour-Perry (HPC PH150807)","pronouns":null,"suffix":null,"treatment_order":[20,21,22,521],"location_ids":[2],"disciplines":[{"id":5,"name":"PHYSIOTHERAPY","professional_title":"PHYSIOTHERAPY","professional_title_plural":"physiotherapies"}],"description":"","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjUtMTEtMDQvMTMzMTIzLzhmNjMwZmVhLWVlN2YtNGJkMS1iOTQyLWY5YTQwNTBkZTljOC9FbWlseSBibGFjayBhbmQgd2hpdGUgMi5wbmciXSxbInAiLCJ0aHVtYiIsIjIwMHgyNjAjIl1d?sha=5bf9f735a9070ef1\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjUtMTEtMDQvMTMzMTIzLzhmNjMwZmVhLWVlN2YtNGJkMS1iOTQyLWY5YTQwNTBkZTljOC9FbWlseSBibGFjayBhbmQgd2hpdGUgMi5wbmciXSxbInAiLCJ0aHVtYiIsIjgwMHgxMDQwIyJdXQ?sha=3689093f08250009\u0026amp;for=spineplusessex.janeapp.co.uk"}], multiple_locations: true, business_hours: { start: 7, end: 22, limitDisplay: true }, primary_email: "woodford@spineplus.co.uk", primary_phone: "020 85061000", primary_phone_strict: "+GB2085061000", } function initializeRouter() { window.router = new App.Routers.BookingRouter(routerOptions) Backbone.history.start() } // A race condition will occur if we initialize the BookingRouter before we mount the PatientBookingCalendar. // We pass in our initializeRouter function to the PatientBookingCalendar so that we can initialize the router after the calendar has been mounted. var el = document.getElementById('calendar') el && mountPatientBookingCalendarApp({el, onMountedInitRouter: initializeRouter, locale: "en-GB" }) }) const handleSidebarTabClick = function (e) { e.preventDefault(); const clickedId = $(this).attr('id') if (clickedId == 'online-gift-card-link') { $('.list-group-item.active').removeClass('active'); $("#online_gift_cards").delay(401).fadeIn(400); $("#public_package_checkout").fadeOut(400); $("#disciplines").fadeOut(400); } else if (clickedId == 'package-checkout-link') { $('.list-group-item.active').removeClass('active'); $("#public_package_checkout").delay(401).fadeIn(400); $("#online_gift_cards").fadeOut(400); $("#disciplines").fadeOut(400); try { if (window.mountPublicPackageCheckout) { window.mountPublicPackageCheckout({ el: document.getElementById('public-package-checkout'), heading: 'Buy a Package' }) } } catch(err) { window.reportJaneError && window.reportJaneError(err) } } else { $("#online_gift_cards").fadeOut(400); $("#public_package_checkout").fadeOut(400); } } $('#online-gift-card-link, #package-checkout-link').on('click', handleSidebarTabClick); var notices = [] var handleFlash = () => { if(notices && notices.length ){ notices.forEach( n => { try { notify(n.msg, {type: n.type, title: n.title}) } catch(e) { alert((n.title || "") + " " + n.msg) } }) } } if (window.notify){ handleFlash() } else { document.addEventListener("chunksLoaded", handleFlash) } try { if (sessionStorage && sessionStorage.getItem && sessionStorage.setItem) { var browser_tab_id = sessionStorage.getItem('browser_tab_id') if (!browser_tab_id) { browser_tab_id = Math.random().toString(36).substring(2, 15) + Math.random().toString(36).substring(2, 15); sessionStorage.setItem('browser_tab_id', browser_tab_id); } document.addEventListener('DOMContentLoaded', function(event) { // Add browser_tab_id to all rails form POSTs var input = document.createElement('input') input.type = 'hidden' input.name = 'browser_tab_id' input.value = browser_tab_id var forms = document.getElementsByTagName('form') for (var i = 0; i < forms.length; i++) { forms[i].appendChild(input) } }); } } catch (e) {} var antiCSRFTokenMetaElement = document.querySelector('head meta[name="csrf-token"]') if (antiCSRFTokenMetaElement && antiCSRFTokenMetaElement.content && typeof setAntiCSRFToken !== 'undefined') { setAntiCSRFToken(antiCSRFTokenMetaElement.content) }

Toggle navigation Hello. Are you a current client? Sign in Back Account Links Sign In or Sign Up document.addEventListener('DOMContentLoaded', function() { const logoutRefreshEnabled = true const current_user_guid = null try { if (logoutRefreshEnabled && current_user_guid && window && typeof window.userSessionCheck === 'function') { window.userSessionCheck(current_user_guid, '/') } } catch (error) { // eslint-disable-next-line no-console console.error('Unable to check user id to reload', error) } }); Book an Appointment at Spine Plus (Chigwell) FOR IDD SPINAL DECOMPRESSION THERAPY (AVAILABLE AT OUR CHIGWELL & HORNCHURCH CLINICS) OR FOR ANY INSURANCE BOOKINGS PLEASE CALL OUR BOOKING TEAM ON 020 8501 0937 Please note you will be required to (have) enter(ed) a valid credit / debit card, the details of which will be held securely on our system. These details will not be visible to anyone and your credit / debit card will NOT BE CHARGED unless you breach our cancellation policy (fail to arrive for your appointment or give less than 24 hour notice of cancellation / rescheduling - in which case the full fee will apply). Booking Links Our Team INITIAL APPOINTMENT WITH OSTEOPATH FOLLOW UP OSTEOPATHY APPOINTMENT PHYSIOTHERAPY (ADVANCED) ELECTROTHERAPY: MASSAGE - with Physio or Osteopath View Availability by Month Spine Plus (Chigwell) Spine Plus (Woodford) Spine Plus (Online) - Online or telephone consultations Welcome to our online booking site Treatments Treatment INITIAL APPOINTMENT WITH OSTEOPATH For Back & Neck Pain disorders "plus" any other muscle, bone and joint problems, shoulder, elbow, hip, knee & foot problems. NB: Complete your medical case history form online to maximise assessment / treatment time. • ASSESSMENT INCLUDES: Biomechanical / Postural Assessment • Orthopaedic & Neurological Tests • Correlating findings with an MRI or other images reports • Working diagnosis and e... Read More For Back & Neck Pain disorders "plus" any other muscle, bone and joint problems, shoulder, elbow, hip, knee & foot problems. NB: Complete your medical case history form online to maximise assessment / treatment time. • ASSESSMENT INCLUDES: Biomechanical / Postural Assessment • Orthopaedic & Neurological Tests • Correlating findings with an MRI or other images reports • Working diagnosis and explanation of symptoms • Bespoke Action Plan • COMMENCEMENT OF TAILORED TREATMENT PLAN to include one or more of the following: Advanced Massage / Soft Tissue Release Techniques: Deep Tissue Massage, Sports Massage, Swedish Massage, Kneading, Stretching, Strain/Counterstrain, Myofascial Release (Spinal) Manipulation (Adjustments) Joint Articulation Mechanical or Manual Traction Trigger Point Therapy including **Trigger Point Dry Needling** (Highly effective for chronic muscle tension & knots) (Medical) Acupuncture basic & advanced electrotherapy (ULTRASOUND, radial SHOCKWAVE, LASER, TECAR) Muscle Energy Techniques / PNF Stretching Management Plan: Bespoke Rehabilitative Exercise Programme (including video clip illustrations), Lifestyle Advice​ NB: We do not accept NEW insurance bookings ONLINE, please call to check availability if you are wanting to use Medical Insurance.. Book by Practitioner Book INITIAL APPOINTMENT WITH OSTEOPATH by Practitioner Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Matthew Irvine (osteopath) Matthew Irvine (osteopath) Lidiya Ivanova (osteopath) Lidiya Ivanova (osteopath) Ben Medniuk (senior osteopath) Ben Medniuk (senior osteopath) Book by Treatment Book INITIAL APPOINTMENT WITH OSTEOPATH by Treatment (NP) Initial Assessment & 1st Treatment 60 mins (with osteopath) 60 minutes - £87.00 - Offered by Louise Hodge (osteopath), Matthew Irvine (osteopath), and Lidiya Ivanova (osteopath) (NP) Initial Assessment & 1st Treatment 60 mins (with senior osteopath) 60 minutes - £97.00 - Offered by Mr. Akin Celik (senior osteopath) and Ben Medniuk (senior osteopath) (NP) Initial Assessment 30 mins (with senior osteopath) 30 minutes - £75.00 - Offered by Mr. Akin Celik (senior osteopath) FOLLOW UP OSTEOPATHY APPOINTMENT Includes treatment which may include one or more of the following: osteopathic manual therapy (adjustments & advanced soft tissue massage), medical acupuncture, basic electrotherapy (ultrasound). NB: Excludes advanced electrotherapy (shockwave, Laser, Tecar) for this please book under separate category below. Book by Practitioner Book FOLLOW UP OSTEOPATHY APPOINTMENT by Practitioner Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Matthew Irvine (osteopath) Matthew Irvine (osteopath) Lidiya Ivanova (osteopath) Lidiya Ivanova (osteopath) Ben Medniuk (senior osteopath) Ben Medniuk (senior osteopath) Book by Treatment Book FOLLOW UP OSTEOPATHY APPOINTMENT by Treatment (30 min) Osteopathy Follow Up Appt (with osteopath) 30 minutes - £60.00 - Offered by Louise Hodge (osteopath), Matthew Irvine (osteopath), and Lidiya Ivanova (osteopath) (30 min) Follow Up Appointment (with senior osteopath) 30 minutes - £75.00 - Offered by Mr. Akin Celik (senior osteopath) and Ben Medniuk (senior osteopath) PHYSIOTHERAPY Just like our Osteopaths, our Physios provide treatment from head to toe for sprains and strains throughout the whole body. Treatment sessions from £55 include lots of hands on therapy (advanced massage techniques & stretching) and include optional (medical) acupuncture, laser acupuncture and ultrasound therapy at no extra cost. Book by Practitioner Book PHYSIOTHERAPY by Practitioner Emily Seymour-Perry (HPC PH150807) Emily Seymour-Perry (HPC PH150807) Book by Treatment Book PHYSIOTHERAPY by Treatment Physiotherapy New Patient Appointment 60 minutes - £87.00 - Offered by Emily Seymour-Perry (HPC PH150807) Physiotherapy New Patient Appointment 30 minutes - £60.00 - Offered by Emily Seymour-Perry (HPC PH150807) Physiotherapy Follow Up Appointment 30 minutes - £60.00 - Offered by Emily Seymour-Perry (HPC PH150807) (ADVANCED) ELECTROTHERAPY: Our clinics are equipped with the latest technologies. SHOCKWAVE THERAPY for chronic tendon problems, scar tissue and calcium deposits and is the no. 1 treatment for tendonitis conditions such as Tennis & Golfers Elbow, Shoulder tendonitis, Achilles Tendonitis, Plantar Fasciitis, (or similar), as well as certain back pain conditions (e.g. facet joint inflammation). (Class IV) LASER stimulates ... Read More Our clinics are equipped with the latest technologies. SHOCKWAVE THERAPY for chronic tendon problems, scar tissue and calcium deposits and is the no. 1 treatment for tendonitis conditions such as Tennis & Golfers Elbow, Shoulder tendonitis, Achilles Tendonitis, Plantar Fasciitis, (or similar), as well as certain back pain conditions (e.g. facet joint inflammation). (Class IV) LASER stimulates oxygen uptake and enzyme activity within healing tissues, particularly injured / torn muscles. Therapeutic ULTRASOUND is the ideal treatment for acute ligaments sprains (e.g. twisted ankles). Our latest addition to the clinics is TECAR (Diathermy) which promotes circulation and therapeutic heating of deep tissue that are hard to reach with other modalities such as arthritic knee and hip joints and certain types of back pain (e.g. spinal stenosis). Different machine are often combined in a single treatment session, for example Laser Therapy + Shockwave is an awesome combination that is backed by the latest research (from EMS). Please note you will be required to wear a face mask during you time at the clinic. Book by Practitioner Book (ADVANCED) ELECTROTHERAPY: by Practitioner Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Matthew Irvine (osteopath) Matthew Irvine (osteopath) Lidiya Ivanova (osteopath) Lidiya Ivanova (osteopath) Ben Medniuk (senior osteopath) Ben Medniuk (senior osteopath) Book by Treatment Book (ADVANCED) ELECTROTHERAPY: by Treatment 30 min Appt with Advanced Electrotherapy (Laser +/- Radial Shockwave +/- Tecar) 30 minutes - £90.00 - Offered by 5 Osteopaths Focused Shock Wave Therapy 30 minutes - £150.00 - Offered by 5 Osteopaths MASSAGE - with Physio or Osteopath Looking for an expert deep tissue / remedial massage to REALLY work those knots out? Our physios and Osteopaths have spent 4 years as under graduates learning expert massage, trigger point and soft tissue release techniques PLUS been through our own in-house postgraduate training program to learn even more advanced techniques (such as instrument assisted massage). These sessions can also be com... Read More Looking for an expert deep tissue / remedial massage to REALLY work those knots out? Our physios and Osteopaths have spent 4 years as under graduates learning expert massage, trigger point and soft tissue release techniques PLUS been through our own in-house postgraduate training program to learn even more advanced techniques (such as instrument assisted massage). These sessions can also be combined with therapeutic ultrasound, medical & Laser acupuncture at no extra cost. Book by Practitioner Book MASSAGE - with Physio or Osteopath by Practitioner Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Matthew Irvine (osteopath) Matthew Irvine (osteopath) Lidiya Ivanova (osteopath) Lidiya Ivanova (osteopath) Book by Treatment Book MASSAGE - with Physio or Osteopath by Treatment 60 min Appointment MASSAGE with Osteo / Physio 60 minutes - £95.00 - Offered by Matthew Irvine (osteopath) and Lidiya Ivanova (osteopath) 30 min Appointment MASSAGE with Osteo / Physio 30 minutes - £60.00 - Offered by Matthew Irvine (osteopath) and Lidiya Ivanova (osteopath) The perfect gift for any occasion Create a gift card code you can send to a friend or loved one for products or services at Spine Plus (Essex). Sign In To Buy Gift Card Back to Booking Page Mr. Akin Celik (senior osteopath) M.Ost (Osteopath GOSC Reg: 9883) Akin originates from Turkey and in 2018 graduated from the University College of Osteopathy with a Masters in Osteopathy. From a young age, he knew he wanted to be an osteopath having been treated by one following several injuries after a horse riding incident. Additionally, he has many years experience in sports massage, medical acupuncture/dry needling, Kinesio and active taping which he can use to enhance his osteopathic treatments. Akin always aims to provide therapy with both enthusiasm and professionalism in an effort to encourage wellness in all his patients. Languages: English & Turkish. Akin originates from Turkey and in 2018 graduated from the University College of Osteopathy with ... Read More Louise Hodge (osteopath) (Osteopath, GOSC Reg: 11177) Louise gained her Masters degree at the renowned University College of Osteopathy with a distinction. Louise’s treatment approach is patient-centered and aims to integrate your goals and priorities into a tailored treatment plan that will enhance your body’s capacity to heal and recover. Having worked as a personal trainer for over 12 years she thrives on empowering her patients to make healthy lifestyle choices and guide them in preventative steps to achieve their goals for future health. Louise has a specialised interest in guiding her patients towards optimal health through comprehensive postural correction to manage pain and enhance overall well-being. Louise gained her Masters degree at the renowned University College of Osteopathy with a distinct... Read More Matthew Irvine (osteopath) (Osteopath GOSC Reg: 10282) Matthew joined Spine Plus in 2020 shortly after having completed his undergraduate education as of the few other elite students to study and train in Melbourne’s prestigious Victoria university. Additionally Matthew has now completed our in-house training program to become a highly skilled Osteopath with great breath and depth to his clinical Practice in Osteopathic treatment, electrotherapy, medical acupuncture, IDD spinal Decompression, Manuthera treatment couch techniques (available at Hornchurch only) and Spinal MRI analysis . Matthew has even written his own book to help patients better understand their options and manage their own back pain: Back Pain Solutions (Book). In 2023 Matthew was appointed as Deputy Manager of our Hornchurch clinic. Matthew joined Spine Plus in 2020 shortly after having completed his undergraduate education as o... Read More Lidiya Ivanova (osteopath) (Osteopath. GOSC Reg: 11662) Having worked as a massage therapist for over 10 years Lidiya qualified as Osteopath from The College of Osteopaths (5 years programme) where she also worked in their teaching clinic in Borehamwood. Lidiya is highly motivated, enthusiastic, deeply committed to her patients, and driven to help them mprove movement and manage pain. Having worked as a massage therapist for over 10 years Lidiya qualified as Osteopath from The Col... Read More Ben Medniuk (senior osteopath) (Osteopath. GOSC Reg: 5137) Ben is one of our most senior osteopaths, having worked at our Chigwell clinic for over 18 years. Ben is recognised by all (major) medical insurance companies including BUPA and AXA PPP. Having supplemented his osteopathic training with post graduate courses in medical acupuncture and electrotherapy, Ben is able to offer treatment for a wide range of conditions using a combination of various approaches. His special interests lie in classical osteopathy and treatment of the elderly. Ben is one of our most senior osteopaths, having worked at our Chigwell clinic for over 18 years.... Read More Emily Seymour-Perry (HPC PH150807) Read More Select a treatment from the list on the left to view available appointment times Spine Plus (Chigwell) Located at: 2a Oak Lodge Ave, Chigwell Directions & Map | All Locations Need Help? 02085010937 reception@spineplus.co.uk Booking by Jane. See Jane run your practice. Terms of Use Privacy Policy function deepMerge(obj1, obj2) { for (let key in obj2) { if (!obj2.hasOwnProperty(key)) { continue; } if (obj2[key] instanceof Object && obj1[key] instanceof Object) { obj1[key] = deepMerge(obj1[key], obj2[key]); } else { obj1[key] = obj2[key]; } } return obj1; } var staticTranslations = { "en-GB": { "assets": { "javascript": { "insurance_upload": { "add_additional_policy": "Add Additional Policy", "back": "Back", "browse_files": "Browse Files", "camera_off": "Close", "confirm_photo": "Looks Good", "delete_file": "Remove File", "delete_insurance_image_error": "There was a problem deleting your insurance card image", "delete_policy_error": "There was a problem deleting your policy", "drag_and_drop_here": "Drag and drop image here", "drag_drop_instructions": "Drag and drop to upload or browse to choose a file", "existing_claim": { "add_new_policy": "Add Additional Policy", "card_mode": { "both_sides": "Both Sides of the Insurance Card", "front": "Front of the Insurance Card", "none": "None" }, "existing_policy": "You already have a policy on file", "insurance_info": "Insurance Information", "insurer": "Insurer", "referring_physician": "Referring Physician" }, "existing_policy": { "multiple_policies": "multiple insurance policies", "single_policy": "an insurance policy", "you_already_have_on_file": "You already have %{policy_phrase} on file", "you_can_add": "If your coverage has updated recently, you can add your new insurance policy below." }, "insurance_card_mode": { "options": { "back": "Back", "both_sides": "Both Sides", "disabled": "Disabled", "front": "Front", "optional": "Optional" } }, "insurance_information": "Insurance Information", "insured_persons_address": "Insured person's address", "insured_persons_birth_date": "Insured person's birth date", "insured_persons_information": "Insured person's information", "insureds_country": "Country", "insureds_first_name": "First Name", "insureds_last_name": "Last Name", "insureds_middle_initial": "Middle Initial", "insureds_relationship": { "options": { "child": "Child", "disabled": "Disabled Dependent", "domestic_partner": "Domestic Partner", "full_time_student": "Student (Full-time)", "other": "Other", "part_time_student": "Student (Part-time)", "self": "Self", "spouse": "Spouse" } }, "insureds_sex": "Sex", "insureds_sex_prompt": "Select a sex", "insureds_street": "Street Address", "insurer": "Insurer", "insurer_back_description": "Back of the card", "insurer_front_description": "Front of the card", "insurer_prompt": "Select an insurer", "member_id": "Claim Number / Authorisation Code", "notify_photo_file_type_requirement": "Incompatible file type (jpg, jpeg, png, tiff, tif, bmp, heic, or heif file types only)", "or": "or", "photo_file_type_requirement": "Supported files: JPEG, JPG and PNG", "photo_required": "Photo(s) required - Please upload image(s) of your insurance card.", "photo_size_requirement": "Maximum file size: 12MB", "plan_number": "Policy / Membership Number", "relationship_insurer": "Relationship to the insured person", "relationship_insurer_prompt": "Select an Insurer", "relationship_prompt": "Select a relationship", "remove_policy": "Remove Policy", "required": "Required", "retake_photo": "Retake", "save_and_continue": "Save and Continue", "skip_modal": { "are_you_sure": "Are you sure you want to skip?", "cancel": "Cancel", "skip": "Skip", "will_not_be_saved": "The insurance information added to this intake form will not be saved.", "yes_skip": "Yes, skip" }, "submit_error": "There was a problem submitting your insurance information", "submit_insurance_image_error": "There was a problem uploading your insurance card image", "submit_insurance_image_oversize_error": "You cannot upload an image exceeding 12MB.", "take_photo": "Take Photo", "update_file": "Update File", "upload_photo": "Upload Photo", "validation_errors": { "claim_number": "Please enter your Claim Number or Authorisation Code.", "policy_number": "Please enter your Policy or Membership Number.", "relationship": "Please enter your relationship to the insured person." }, "video_input": "Video Input", "your_insurance_policy": "Your insurance policy" }, "jane_payments_edit": { "payout_description": "You'll receive your Jane Payments payout, minus the fees, every 3 business days. You can check your Jane Payments Transactions and Payouts reports for details. If you need to update or verify your banking info, you can click the 'Go to Stripe' button." }, "notification_prefs": { "email": "Email", "phone": "Telephone", "send_notifications": "I would like email notifications of new, cancelled, and rescheduled appointments", "sms": "Text Message (SMS)", "sms_rates_may_apply": "Standard messaging & data rates may apply, messaging frequency can vary and you can update your preferences anytime." }, "payments_get_started": { "payout_timing": "Transactions are paid out 3 business days later" }, "pronouns": { "pronouns": "Pronouns" }, "public": { "formats": { "hour": "HH:00" }, "templates": { "calendar": { "add_to_list": "Add yourself to the wait list.", "add_to_staff_list": "Add yourself to %{staff_name}'s wait list.", "available": "Available", "book_more": "Book More", "booked": "Booked", "call_to_book": "Contact To Book", "close": "Close", "cookies_required": { "header": "You don't want Jane's cookies?", "header2": "They're needed to book online with Jane", "required1": "Cookies are a technical requirement for you to interact and book with Jane. A cookie is a small encrypted file that lets Jane identify you as you click around. The cookie does not contain any sensitive personal information.", "required2": "You may need to set your browser to accept cookies from this site. <a href=\"http://www.whatarecookies.com/enable.asp\"><u>Here is a helpful site</u></a> with instructions on how to enable cookies in your browser.</p>", "required3": "To find out more about how cookies are used on this site, you can read our <a href=\"https://jane.app/privacy\"><u>privacy policy</u></a>." }, "event_group": { "one_available": "time available.", "two_or_more_available": "times available." }, "event_view": { "please_call": "Please contact us to book this %{treatment_term}: %{primary_phone} %{email}.", "sorry_not_available": "Sorry, this appointment time is no longer available" }, "heads_up": "%{staff_member_name}'s first availability is %{date}. We've jumped ahead to that date for you.", "heads_up_header": "Heads Up!", "heads_up_profession": "The first availability for %{profession} is %{date}. We've jumped ahead to that date for you.", "im_done": "I'm Done", "next_2": "Next 2 Days", "next_7": "Next 7 Days", "next_day": "Next Day", "next_days": "Next Days", "no_appointments": "No Availability", "open_calendar": "Open Calendar", "previous_2": "Previous 2 Days", "previous_7": "Previous 7 Days", "previous_day": "Previous Day", "previous_days": "Previous Days", "rescheduled": "Your appointment has been rescheduled.", "reserve": { "_on": "on", "book_more": "Book More", "complete_booking": "Continue...", "held": "The following time is being held for 10 minutes:", "not_done": "You're not done yet.", "whoops": "Whoops, don't book that!" }, "select_visit_time": "Select a visit time:", "staff_nav_title": "Available appointments for %{staff_name} on %{date}", "thanks_for_booking": "Thanks for Booking", "to": "To", "today": "Today", "unavailable": "Unavailable", "view_staff_name_schedule": "View %{staff_name}'s Weekly Schedule", "whoops": "Whoops, don't book that!", "youve_just_booked": "You've just booked a %{description} on %{date} at %{time}.", "youve_just_rescheduled": "You've just rescheduled your %{description} visit from %{previous_date} to %{date} at %{time}." }, "selected_appointments": { "index": { "appointment": "Appointment", "appointments": "Appointments", "confirm_bookings": "Confirm Bookings", "no_appointments": "No Availability", "not_selected": "You have not selected any appointments." } }, "treatments": { "index_discipline": { "add_yourself": "add yourself to the wait list.", "back_to_practitioner_list": "Back to Booking Page", "cant_find_time": "Can't find a time?", "no_treatments": "No %{treatments_term}", "select_a_treatment": "Select a %{treatment_term} to view available appointment times for all %{professional_title_plural}:", "view_all": "View all %{professional_title_plural}" }, "index_staff_member": { "no_online_bookable": "No Online Bookable %{treatments_term}", "see_availability_of_all": "See availability of all", "select_a_treatment": "Select a %{treatment_term}", "try_shorter": "Try selecting a shorter %{treatment_term}." } } }, "views": { "account": { "confirm_email_update": "Confirm", "create_password": "Don't have a password? Click here to create one.", "create_password_label": "By clicking this, an email with the link to create a username and password will be sent to you.", "current_email": "Current Email", "current_mobile_phone": "Current Mobile Phone", "edit_email_btn_text": "Edit", "edit_email_modal_label": "Enter the new email address for %{name}, or leave it blank to remove the existing email.", "edit_email_modal_title": "Edit Email", "edit_mobile_phone_modal_label": "Enter the new mobile phone number for %{name}, or leave it blank to remove the existing mobile phone.", "edit_mobile_phone_modal_title": "Edit Mobile Phone", "email_update_instructions": "For security purposes, please identify yourself by confirming your password", "fail_to_send_password_create_link": "Something went wrong", "forgot_password_label": "This action will require you to revisit this section again", "forgot_your_password": "Forgot your password?", "new_email": "New Email", "new_email_error": "Please enter a valid email, we only allow letters (a-z), numbers (0-9), and a few extra characters.", "new_mobile_phone": "New Mobile Phone", "password_error": "Please enter your password", "password_strength": { "levels": { "excellent": "Excellent", "good": "Good", "okay": "Okay", "very_weak": "Very Weak", "weak": "Weak" }, "warnings": { "common": "This is a commonly used password.", "common_names": "Common names and surnames are easy to guess.", "dates": "Dates are easy to guess.", "extended_repeat": "Repeated character patterns like \"abcabcabc\" are easy to guess.", "key_pattern": "Short keyboard patterns are easy to guess.", "names_by_themselves": "Single names or surnames are easy to guess.", "recent_years": "Recent years are easy to guess.", "sequences": "Common character sequences like \"abc\" are easy to guess.", "similar_to_common": "This is similar to a commonly used password.", "simple_repeat": "Repeated characters like \"aaa\" are easy to guess.", "straight_row": "Straight rows of keys are easy to guess.", "top_hundred": "This is a frequently used password.", "top_ten": "This is a heavily used password.", "word_by_itself": "Single words are easy to guess." } }, "sent_password_create_link": "An email has been sent with a link to create your username and password", "successfully_updated_email": "The email address of the account has been changed.", "successfully_updated_mobile_phone": "The mobile phone number of the account has been changed.", "your_password": "Your Password" }, "calendar": { "no_bookings_selected": "No Bookings Selected", "no_staff_scheduled": "No staff scheduled for %{date}.", "sorry_could_not_be_cancelled": "Sorry, this appointment could not be cancelled. Please check your %{phrases_account} page or contact us to confirm." } } }, "signature_widget": { "change_style": "Change Style", "clear": "Clear", "draw": "Draw", "sign_again": "Sign Again", "signature": "Signature", "type": "Type", "type_here": "Type your signature here" } } }, "companies": { "setup": { "begin": { "next_step": "Continue" }, "bookmark": { "admin_site": "<strong>Admin Site</strong> for you and your staff", "bookmark_pages": "Bookmark these pages", "next_step": "Got it!", "online_booking_site": "<strong>Online Booking Site</strong> for your %{patient_term}", "share_and_bookmark_url": "Here are important URLs to Share & Bookmark" }, "loading": "Loading..." } }, "date": { "formats_js": { "weekday_month_day": "%{weekday} %{day} %{month}" }, "order": [ "day", "month", "year" ] }, "dictionary": { "address": { "city": "City", "postal": "Postal Code", "province": "County", "state": "State", "street_address_2": "Flat Number", "street_address_2_placeholder": "Flat Number (i.e. Flat #100)" }, "amount": "Amount", "at": "at", "at_time": "at", "author": "Author", "available": "Available", "back": { "term": "Back" }, "before_appointment": "before appointment", "cancel": { "past_tense": "cancelled", "present": "cancel", "term": "Cancel" }, "card_number": "Card number", "cash": "cash", "close": "Close", "collapse": "Collapse", "colon_symbol": ":", "continue": "Continue", "copied": "Copied", "copy": "Copy", "date": "Date", "day": { "one": "day", "other": "days" }, "deductible": { "term": "Excess", "unmet_term": "Unmet Excess" }, "delete": "delete", "details": "Details", "document": { "plural": "Documents" }, "email": "Email", "expand": "Expand", "family_doctor": "GP", "get_started": "Get Started", "hour": { "one": "hour", "other": "hours" }, "language": "language", "license": "License", "minute": { "one": "minute", "other": "minutes" }, "mobile_phone_number": "Mobile Phone Number", "month": { "one": "month", "other": "months" }, "more": "more", "name": "Name", "next": "Next", "no_show": { "one": "%{count} DNA", "other": "%{count} DNA's", "plural": "Did Not Arrive", "term": "Did Not Arrive" }, "on": "on", "or": "or", "other": "Other", "password": "Password", "payment": "Payment", "practitioner": "Practitioner", "preview": "Preview", "previous": "Previous", "print": "Print", "profile": "profile", "profiles": "profiles", "public_holiday": "Bank holiday", "ratings": { "errors": { "and": "and ", "every": "every", "first": "first ", "first_visit_and": "first visit and ", "other": " other", "recurring_visit_counts_text": [ "", "every", "second", "third", "fourth", "fifth", "sixth", "seventh", "eighth", "ninth", "tenth" ] } }, "receipt": "Receipt", "receipts": "Receipts", "required": "Required", "required_dash": "- Required", "reschedule": { "past_tense": "rescheduled" }, "save": "Save", "schedule": { "lowercase": "diary", "term": "Diary" }, "sms": "Text", "statement": "Statement", "statement_alternate": "", "status": "Status", "statuses": { "complete": "Complete", "deleted": "Deleted", "incomplete": "Incomplete" }, "today": "today", "tomorrow": "tomorrow", "user": "User", "username": "Username", "week": { "one": "week", "other": "weeks" }, "with": "with", "year": { "one": "year", "other": "years" } }, "email": { "pay": { "balance": { "intro": "You have an account balance of %{amount} which you can pay through the patient portal." } } }, "helpers": { "account_helper": { "email_or_phone": "An email address or a phone number is required for your %{phrases_account}.", "email_sent": "Email Sent. Please check your email and click the link to confirm your email address.", "password_reset_link_text": "Forgot your password? Click here to receive an email to reset your password", "problem_with_email": "There is a problem with your email address. Please check that it is entered correctly.", "problem_with_number": "There is a problem with your mobile number. Please check that it is entered correctly.", "sending_email": "Sending email...", "verified": "Verified", "verify_email_address": "Verify Email Address", "verify_mobile_number": "Verify Mobile Number" }, "page_entries_info": { "entry": { "one": "entry", "other": "entries", "zero": "entries" }, "more_pages": { "display_entries": "Displaying %{entry_name} <b>%{first}&nbsp;-&nbsp;%{last}</b> of <b>%{total}</b> in total" }, "one_page": { "display_entries": { "one": "Displaying <b>1</b> %{entry_name}", "other": "Displaying <b>all %{count}</b> %{entry_name}", "zero": "No %{entry_name} found" } } }, "prefixes": "Dr\nMrs\nMs\nMiss\nMr\nMx", "provider_number_names": { "default": [ "License", "SSN", "SIN" ], "us_specific": [ "License", "EIN", "NPI", "SSN", "SIN", "TIN", "Taxonomy" ] }, "select": { "prompt": "Please select" }, "submit": { "create": "Create %{model}", "submit": "Save %{model}", "update": "Update %{model}" }, "users_helper": { "account_cancel_view": "With your Online %{phrases_account} you will be able to cancel upcoming appointments, and view your appointment history.", "account_schedule_cancel_view": "With your Online %{phrases_account} you will be able to schedule appointments, cancel upcoming appointments, and view your appointment history.", "account_schedule_view": "With your Online %{phrases_account} you will be able to schedule appointments, and view your appointment history." } }, "intake_forms": { "account": { "create": { "button": "Create Account", "description": "Create an account to manage or review your intake forms." }, "logged_in": { "button": "My Account", "description": "Visit your account to manage or review your intake forms." }, "sign_in": { "button": "Sign In", "description": "Sign in to your account to manage or review your intake forms." } }, "archived_form": "No need to fill out this form - it is no longer required", "complete": { "go_to_my_account": "Go to My %{phrases_account}", "thank_you": "Thank you!" }, "consents": { "appointment_notifications": "Appointment Notifications and Reminders", "communication": "Communication", "consents": "Consents", "email_communication": "Email Communication", "marketing_emails": "News and Special Promotions", "marketing_emails_agree": "Yes, I would like to receive news and special promotions by email", "opt_in": "You can opt to receive emails to keep you informed of new bookings, changes to your bookings, and reminders for upcoming appointments.", "submit_form": "Submit Intake Form", "transactional_emails": "Transactional Emails" }, "credit_card": { "add_credit_card_title": "Add a credit card", "credit_card_information": "Credit Card Information", "we_accept": "We accept %{cards}." }, "credit_card_information": "Credit Card Information", "dob": "Date of Birth", "email": "Email", "emergency_contact": { "name": "Emergency Contact", "phone": "Emergency Contact Phone", "relationship": "Emergency Contact Relationship" }, "employer": "Employer", "family_doctor": { "email": "Family Doctor Email (if known)", "name": "Family Doctor", "phone": "Family Doctor Phone (if known)" }, "fill_new_intake_form": { "go_to_my_account": "Go to My %{phrases_account}", "message": "You've received an updated Intake Form. Please go to your My Account page and select Intake Forms." }, "first_name": "First Name", "form_error": "There was an error saving this form. Please review and try again.", "gender": "Sex", "guardian_name": "Guardian", "hints": { "gender": "This field may be used for submitting claims to your insurance provider. Please ensure the sex you provide here matches what your insurance provider has on file or what is indicated on your medical record.", "identifying_gender": "Refers to current gender which may be different than what is indicated on your insurance policies or medical record.", "mobile_phone": "A mobile phone is required if you would like to receive SMS appointment reminders." }, "identifying_gender": "Gender", "in_progress_by_other_author": "No need to fill out this form--it's already being worked on", "insurance_information": "Insurance Information", "last_name": "Last Name", "last_updated": "Last Updated", "new": { "agree_and_continue": "Agree & Continue", "consent_agreement": "Your answers will be submitted at the end of each step and may be reviewed by your clinic along the way to support your care. By continuing, you consent to the collection and use of your personal information.", "contact_us_for_other": "If you need to fill out an intake form for someone other than %{patient_name}, such as a family member or child, please contact us.", "patient_name": "%{patient_name}", "you_are_filling_form_for": "You are filling out an intake form for" }, "occupation": "Occupation", "only_staff_members_can_edit": "Only staff members can edit this information on an intake form.", "phone": { "fax": "Fax Phone", "home": "Home Phone", "mobile": "Mobile Phone", "work": "Work Phone" }, "policy_item_description": "Insurance Policy %{index}", "prefix": "Prefix / Title", "profile": { "female": "Female", "male": "Male", "other_gender": "X" }, "profile_info": "Profile Information", "questionnaires": { "error_message": "Please check that all required questions have been answered.", "questionnaires": "Questionnaires" }, "referral_source": "How Did You Hear About Us?", "referred_to": "Who Were You Referred To?", "referring_professional": { "email": "Referring Professional Email (if known)", "name": "Name of Referring Professional", "phone": "Referring Professional Phone (if known)" }, "required": "This field is required", "resend_token": { "check_email": "You can go ahead and close this tab now, a new link should be arriving in your email shortly.", "token_sent": "Thanks, a new link is on the way!" }, "step": "Step %{current} of %{steps}", "street_address": "Street Address", "submitted_form": { "author": "You’ve already submitted this form", "non_author": "This form has already been submitted" }, "thanks": "Thanks, we've received your info.", "token_expired": { "expired_header": "Uh oh! Your token is expired", "send_new_token": "Send a fresh link to my email", "send_new_token_helper": "In order to keep your data secure, we'll need to send you a new link. Click the button below to have a new link sent to your email." }, "you_are_completing": "You are completing the following intake forms: %{form_names}", "you_are_completing_one": "You are completing the intake form: **%{form_names}** for **%{patient_name}**" }, "language": "english", "notifications": { "email": { "failed": "Email not sent. Please check notification settings", "success": "Email successfully sent" } }, "number": { "currency": { "format": { "delimiter": ",", "format": "%u%n", "negative_format": "-%u%n", "precision": 2, "round_mode": "default", "separator": ".", "significant": false, "string": "%{unit}%{number}", "strip_insignificant_zeros": false, "unit": "£" } }, "format": { "delimiter": ",", "precision": 3, "round_mode": "default", "separator": ".", "significant": false, "strip_insignificant_zeros": false }, "human": { "decimal_units": { "format": "%n %u", "units": { "billion": "Billion", "million": "Million", "quadrillion": "Quadrillion", "thousand": "Thousand", "trillion": "Trillion", "unit": "" } }, "format": { "delimiter": "", "precision": 3, "significant": true, "strip_insignificant_zeros": true }, "storage_units": { "format": "%n %u", "units": { "byte": { "one": "Byte", "other": "Bytes" }, "eb": "EB", "gb": "GB", "kb": "KB", "mb": "MB", "pb": "PB", "tb": "TB", "zb": "ZB" } } }, "nth": {}, "percentage": { "format": { "delimiter": "", "format": "%n%" } }, "precision": { "format": { "delimiter": "" } } }, "patients": { "home_or_mobile": { "help_text": "A mobile OR home phone number is required to update your contact info." }, "personal_health_number": { "term": "Personal Health Number" }, "plural_term": "Patients", "preferred_name": { "help_text": "This is the name you identify with. Providing this allows the staff to address you appropriately.", "term": "Preferred Name (if different)" }, "referral_sources": "Friend\nPhysician / Specialist\nOnline Ad\nWeb Search\nOther", "term": "Patient" }, "phrases": { "account": "Account", "account_lookup": "%{phrases_account} Lookup", "add_this_account": "Add this account", "adjuster_email": "Case Manager Email", "adjuster_name": "Case Manager Name", "adjuster_phone": "Case Manager Phone", "adjuster_title": "Case Manager", "appointment_history": "Appointment History", "appointment_not_cancellable_online": "Sorry, this appointment is no longer cancellable online. Please call to cancel.", "appointment_reminder": "Appointment Reminder", "appointment_reminders": "Appointment Reminders", "auth_number": "Authorisation Code", "back_to_practitioner_list": "Back to Booking Page", "before_appointment": null, "book_an_appointment": "Book an Appointment", "booking_information": "Booking Information", "call_to_cancel": "Contact to Cancel", "cant_find_time": "Can't find a time?", "capacity_warning": "Maximum number of participants for this treatment is %{capacity}", "changed_users": "You have changed users, please wait while the page refreshes.", "claim_awaiting_warning": "This policy’s details have been provided by the %{patient_term} and are currently Awaiting Review. In order to add this policy to any purchases and generate claims, you will first need to review the details below and approve them by clicking \"Save and Approve\"", "click_here_to_reset": "Click here to reset your credentials.", "confirm_bookings": "Confirm Bookings", "confirm_new_password": "Confirm New Password", "confirm_password": "Confirm Password", "create_an_account": "Create an %{phrases_account}", "credit_card_cta": "Go to Credit Cards on File.", "credit_card_expired": "Credit card on file has expired.", "credit_card_expiry_soon": "Credit card on file is expiring soon.", "credit_card_please_update": "Please update your payment details to avoid any interruption in booking appointments and paying balances.", "credit_cards_on_file": "Credit Cards on File", "current_password": "Current Password", "deductible": { "hint": "Enable this field if this insurer ever requires your %{patients_term} to pay a per-visit patient excess or meet an annual excess." }, "done": "Done", "email_address": "Email Address", "enter_contact_info_to_access": "Enter your email address and we will send you an email or text message with instructions to access your %{phrases_account}.", "enter_mobile_phone_number": "Enter your mobile phone number", "enter_your_password": "Enter your password", "family_members": "Family Members", "forgot_u_p": "Forgot your username or password?", "hello_name": "Hello %{first_name},", "hide_password": "Hide", "intake_form": "Intake form", "intake_form_reminder": "Attention: You have forms to complete", "intake_forms": "Intake Forms", "invalid_date": "Invalid date", "let_us_know_contact_info": "Let us know your contact information", "limited_availability": "Limited Availability", "lookup_my_account": "Lookup My %{phrases_account}", "messages": "Messages", "my_account": "My %{phrases_account}", "my_contact_info": "Contact Info", "need_more_time": "I need more time!", "new_password": "New Password", "no_staff_scheduled_for": "No staff scheduled for", "no_thanks_return_home": "No thanks, return to booking page", "optional": "Optional", "password_does_not_work": "Hmm, no luck on that password. Please give it another go.", "pay_balance": "Pay Balance", "phone_call": "Phone Call", "please_confirm_password": "Please confirm password", "please_contact_to_book": "Please contact us to book this %{treatment_term}. %{primary_phone} %{primary_email}", "please_enter": "Please enter %{name}", "please_enter_password": "Please enter a password", "please_enter_phone_number": "Please enter a phone number", "please_enter_u_email_or_mobile": "Please enter a username, email address, or mobile phone number", "please_enter_your_password": "Please enter your password.", "please_sign_in": "Please Sign In", "please_update_u_&_p": "Please update your sign in info.", "please_wait": "Please wait...", "policy_number": "Policy / Membership Number", "policy_number_long": "Policy / Membership / Registration Number", "policy_number_term_short": "Policy #", "provide_one_phone": "Please provide at least one phone number. Your mobile number can be used to look up your %{phrases_account}.", "read_more": "Read More", "reminder_preferences": "Notifications & Reminders", "request_another_code": "Request another code", "reset_password": "Reset Your Password", "reset_password_for": "Reset Password For", "return_home": "Return to Booking Page", "return_to_my_account": "Return to My %{phrases_account}", "return_to_sign_in": "Return to Sign In", "session_expired": "Your session has expired. Please sign in again to continue.", "show_password": "Show", "sign_in": "Sign In", "sign_in_as": "Sign in as...", "sign_in_to_add_account": "Sign in to add this account", "sign_in_to_your_account_page": "Sign In to Your %{phrases_account} Page", "social_link": "Google, Facebook & Twitter", "stay_signed_in": "Stay signed in", "submit": "Submit", "successfully_signed_in": "Successfully Signed In", "text_message": "Text Message (SMS)", "thank_you_comma": "Thank you,", "thank_you_for_booking": "Thank You for Booking", "thanks_for_booking_upcoming_are": "Thanks for booking. Your upcoming appointments are:", "thanks_for_choosing": "Thanks for choosing %{company_name}.", "treatment_with_staff_member": "%{treatment_name} with %{staff_member_name}", "u_or_p": "Username or Email Address", "u_or_p_is_invalid": "Username or password is invalid. Please sign in again.", "upcoming_appointments": "Upcoming Appointments", "update_password": "Update Password", "update_password_for": "Update Password For", "username_password": "Username / Password", "username_password_incorrect": "Your username or password is incorrect. Please try again.", "verification_code": "Verification Code", "verification_code_incorrect": "Sorry, your verification code is incorrect. Please re-enter your verification code.", "view_account_page": "View Your %{phrases_account} Page", "wait_while_we_load_account": "Please wait while we load up your %{phrases_account}...", "weak_password": "The password you entered is quite commonly used. Jane checks your password against a list of the most commonly used passwords to help protect your %{phrases_account} from malicious access. Please enter a new password that is at least 8 characters long. We recommend a few words that tell a memorable story for you, like \"smallredbike\".", "welcome_back_enter_password": "Welcome back. Please enter your password.", "welcome_back_sign_in": "Welcome back. Please sign in...", "welcome_to_online_booking": "Welcome to our online booking site", "you_can_use_email": "You can use your email address or a username that is easy to remember.", "you_have_booked_appointment": "%{first_name}, you have booked an appointment.", "you_have_booked_appointments": "%{first_name}, you have booked %{amount} appointments.", "you_have_upcoming_plural": "Hello %{first_name}, you have %{amount} upcoming appointments.", "you_have_upcoming_single": "Hello %{first_name}, you have an upcoming appointment." }, "relationships": { "options": { "caretakee": "Caretakee", "caretaker": "Caretaker", "child": "Child", "co-parent": "Co-Parent", "dependent": "Dependent", "descendent_child": "Descendent / Child", "father": "Father", "friend": "Friend", "grandchild": "Grandchild", "grandparent": "Grandparent", "guardian": "Guardian", "mother": "Mother", "nanny": "Nanny", "other": "Other", "parent": "Parent", "partner": "Partner", "sibling": "Sibling", "spouse": "Spouse", "step-child": "Step-Child", "step-parent": "Step-Parent" } }, "reminders": { "auto_pay_balance": { "automated_text": "(Automated)" } }, "time": { "formats_js": { "calendar": "%A %B %-d, %Y at %-I:%M%p" } }, "treatments": { "plural_term": "Treatments", "term": "Treatment" }, "user": { "marketing_emails": "Yes, I would like to receive news and special promotions by email", "ratings_emails": "Yes, I would like to provide feedback about my experience" }, "views": { "add_family_member": { "add_button": "Add family member", "buttons": { "back": "Back", "cancel": "Cancel", "confirm_appointment": "Confirm appointment", "continue": "Continue" }, "cancel": "Cancel and go back", "errors": { "country_code_required": "Country code is required", "dob_required": "Date of birth is required", "email_invalid": "Email must be a valid email address", "email_required": "Email is required", "first_name": "First name is required", "health_number_required": "Personal Health Number is required", "invalid_phone_number": "Invalid phone number", "last_name": "Last name is required", "phone_required": "Phone is required", "phone_type_required": "Phone type is required", "relationship_to_you": "Please select the relationship to you" }, "fields": { "billing_permission": "I would like to give permission for this family member to bill their payments to my account", "date_of_birth": "Date of birth", "email": "Email", "first_name": "First name", "last_name": "Last name", "mobile_phone": "Mobile Phone", "phn": "Personal Health Number", "preferred_name": "Preferred name", "pronouns": "Pronouns", "relationship_to_you": "Relationship to you" }, "headings": { "almost_done": "You're almost done!", "appointment_details": "Appointment details", "contact_info": "Tell us about yourself", "create_account": "Create your account", "patient_contact_info": "Tell us about the person you're booking for", "review_appointment": "Review your appointment" }, "helper_text": { "preferred_name": "This is the name you identify with. Providing this allows the staff to address you appropriately." }, "labels": { "booking_for": "Are you booking for yourself?", "booking_for_label": "Booking for", "booking_for_other": "No, for someone else", "booking_for_self": "Yes, for myself", "country_code": "Country", "marketing_emails": "Want to get news and promotional emails?", "marketing_signup": "Yes, sign me up!", "paying_on_behalf": "Will you be paying on this person's behalf?", "personal_health_number": "Personal Health Number", "phone": "Phone", "phone_type": "Phone Type", "practitioner": "Practitioner", "referral_source": "How did you hear about us?", "referring_staff_member": "Who were you referred to?", "relationship_to_you": "Relationship to you", "select_family_member": "Select family member", "time_and_date": "Time and date", "treatment": "Treatment", "will_not_pay_on_behalf": "No", "will_pay_on_behalf": "Yes" }, "messages": { "review_details": "Before confirming, double check that the details are correct." }, "optgroups": { "all_countries": "All Countries", "common_countries": "Common Countries", "dob": "Date of birth is required", "phn": "Personal Health Number is required" }, "optional": "(Optional)", "placeholders": { "phone": "Phone number", "pronouns": "They/Them/Theirs", "select_option": "Select an option" }, "required": "(Required)", "select_options": { "day": "Day", "home": "Home", "mobile": "Mobile", "month": "Month", "staff_member": "Select a staff member", "year": "Year" }, "submit": "Confirm and add family member", "summary": { "heading": { "one": "To add this family member, 1 fix needs to be made:", "other": "To add this family member, %{count} fixes need to be made:" }, "link": "Review and fix the error" }, "title": "Add a family member" }, "mfa": { "2fa_description": "We want to make sure it’s really you who’s signing in by adding an extra layer of protection to your account.", "2fa_phone_code_instruction": "To enable 2-step verification, enter your mobile number below. You will receive a 6-digit code to confirm your number.", "2fa_title": "2-Step Verification", "authenticator_app": "Authenticator App", "authenticator_app_will_show_code": "Your authenticator app will show a code that you can use to sign in.", "check_your_auth_app": "Check your authenticator app", "check_your_messages": "Check your text messages", "choose_2sv_method": "Choose your default verification method to complete the setup.", "clinic_requires_mfa": "Your admin requires you to enable 2-Step Verification", "code_has_been_resent": "Your code has been re-sent", "confirm": "Confirm", "confirm_password_disable_2fa": "Please confirm your password to disable 2-step verification", "confirm_password_enable_2fa": "Enter your password to enable 2-step verification.", "default": "Default", "did_not_receive_code": "I didn't receive a code", "enable_2_step_verification": "Enable 2-step verification", "enter_code": "Enter code", "enter_code_auth_app": "Enter the code generated by your authenticator app to continue.", "enter_code_auth_app_setup": "Enter the code generated by your authenticator app to complete setup.", "enter_your_code": "Enter your code", "enter_your_phone_number_enable_2sv": "Enter your phone number to enable 2-step Verification.", "incorrect_code": "Your code is incorrect. Please try again.", "invalid_code_error": "Invalid code", "learn_more": "Learn more", "lost_access_to_mobile": "Lost access to your mobile?", "open_authenticator_app": "Install or open an authenticator app (such as Authy or 1Password) and scan the QR code below.", "please_enter_verification_code": "Please enter a verification code", "raw_code": "Or enter this setup key manually:", "remember_this_device": "Trust this browser to skip 2-step verification for 30 days", "secure_your_account_with_2sv": "Secure your account with 2-step verification", "set_as_default": "Set as default", "set_up_auth_app": "Set up authenticator app", "setup_steps": "Step %{current_step} of %{total_steps}", "skip_and_enable_later": "Skip and enable later", "skip_and_setup_later": "Skip and setup later", "sms_description": "Receive a code via text message (SMS) to your mobile phone.", "sms_title": "Text Messages", "text_message_sent_to": "A text message with a 6-digit code was just sent to", "text_message_sent_to_number_ending_html": "A text message with a 6-digit code was just sent to a number ending in <b>%{last_four_digits_phone_number}</b>.", "text_message_sms": "Text Message (SMS)", "totp_description": "The most secure method, and it even works without mobile service.", "totp_title": "Authenticator App (Recommended)", "will_receive_code_text_message": "You will receive a one-time code via text message to your mobile phone number each time you sign in.", "your_account_now_requires_2sv": "Your account now requires 2-step verification.", "your_admin_requires_2sv": "Your admin requires 2-Step Verification" }, "onboarding": { "bookmark_page": "Bookmark this page", "company_name_set_up": "%{company_name} Setup", "setup_username_and_password": "Set up a username and password", "step_one_of_three": "Step 1 of 3", "step_one_of_two": "Step 1 of 2", "step_three_of_three": "Step 3 of 3", "step_two_of_three": "Step 2 of 3", "step_two_of_two": "Step 2 of 2" }, "pay": { "index": { "balance_owing": "your balance owing is", "items_title": "Items", "page_title": "Pay" } }, "pre_pay": { "index": { "appointment_name_with_patient": "%{appointment_name} for %{patient_name}", "belonging_to": "(Belongs to %{relation_name})", "ccv_code": "CVV Code", "ccv_is": "A CVV code is the 3 or 4 digit code to the right of your signature strip on the back of your credit card.", "complete_card_on_file": "%{first_name}, to complete your booking, please put a credit card on file. It won't be charged at this time.", "complete_deposit": "%{first_name}, to complete your booking, please pay a deposit amount of", "complete_pay": "%{first_name}, to complete your booking, please pay the balance owing of", "ending_in": "ending in", "enter_card_number": "Enter your credit card number...", "enter_new_card": "Enter a New Card:", "enter_new_payment_method": "Enter a new payment method:", "expiry_month": "Expiry Month...", "expiry_year": "Expiry Year...", "items_title": "Appointments", "online_payments_processed_with": "Online payments processed with Jane Payments.", "other_invoices_warning": "We’re going to have to process your payment in multiple steps because you have items to pay to different practitioners or locations at %{company_name}. We’ll process %{primary_amount} first, and then the remaining %{other_amount} as separate transactions.", "pay": "Pay", "pay_with_card": "Pay with Card on File", "please_enter_valid": "Please enter a valid credit card", "please_pay": "%{first_name}, please pay", "please_provide": "Please provide payment information", "privacy_policy": "Privacy Policy", "save_credit_card": "Save Credit Card", "security_info": "Security Information", "use_card_on_file": "Use Your Card on File:", "use_other_payment_methods": "Pay using:", "we_accept": "We accept %{cards}.", "what_is_this": "What is this?" } }, "time_zone": { "change_time_zone": "Change Time Zone", "clinic_time_zone": "Clinic Time Zone", "hint": "Time will adjust automatically for daylight savings if appropriate for your region.", "intro": "You can select your preferred time zone for booking and managing appointments. It is helpful if you live in a different time zone from the clinic or travel between time zones before an appointment.", "preference_mismatch_banner": "The timezone used to book was <strong>%{logged_out_time_zone}</strong>. If this was correct and you want to save this, adjust the time zone on the <strong>My Account</strong> page within the <strong>Time Zone</strong> section to avoid future warnings.", "time_zone": "Time Zone", "time_zone_change_failure": "Unable to save Time Zone, please try again", "time_zone_change_success": "Your time zone has been saved. The page will refresh automatically in a few seconds to reflect the update throughout Jane." } } } }; var userTranslations = {"en-GB":{"patients":{"term":"Client","referral_sources":"Friend or Family Recommendation \r\nGoogle or Internet Search\r\nRadio Ad\r\nPassing By Clinic\r\nGP or Specialist Referral\r\n(Digital) Road Side Ad\r\nLeaflet\r\nFacebook\r\nLinked In\r\nPetrol Pump Ad\r\nSaw the Spine Plus Car!\r\nOther"},"reminders":{"sms":{"single":{"not_cancellable":"%{company} - You have an appointment at %{location} with %{staff_member} %{relative_date} at %{time}. See you soon."}}},"online_booking":{"cancellation_policy":"Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require %{cancellation_period_in_words} notice for any cancellations or changes to your appointment. Patients who provide less than %{cancellation_period_in_words} notice, or miss their appointment, will be charged a cancellation fee equal to the full amount of the missed appointment.","agree_to_cancellation_policy":"Please note that by booking on our website, you are agreeing to the cancellation policy below.","banner_notice":"**FOR IDD SPINAL DECOMPRESSION THERAPY (AVAILABLE AT OUR CHIGWELL \u0026 HORNCHURCH CLINICS) OR FOR ANY INSURANCE BOOKINGS \r\nPLEASE CALL OUR BOOKING TEAM ON 020 8501 0937**\r\n\r\nPlease note you will be required to (have) enter(ed) a valid credit / debit card, the details of which will be held securely on our system. These details will not be visible to anyone and your credit / debit card will NOT BE CHARGED unless you breach our cancellation policy (fail to arrive for your appointment or give less than 24 hour notice of cancellation / rescheduling - in which case the full fee will apply)."},"email":{"cancellation_policy":"POLITE NOTICE, NB: If you don't turn up for your appointment or if you fail to give adequate notice (24hrs) of cancelling an appointment we likely won't be able to offer that appointment slot to another patient (who may be in desperate need of an appointment), PLUS we won't cover our staffing and premises costs. PLEASE NOTE that our CANCELLATION POLICY: if you cancel with less than 24 hours notice or fail to arrive for your appointment the FULL FEE will apply for your appointment. Thank you for understanding.","welcome":{"intro":"Thanks for choosing Us\r\n\r\nA couple of things to know about me \u0026 my team:\r\n\r\n1.\tI established our clinic in Chigwell in 2000, Woodford in 2014, Hornchurch in 2020.\r\n\r\n2.\tMost of our long term successes are achieved with 3 phases: PAIN RELIEF - HEALING - CORRECTION, so we don't just provide TEMPORARY relief but also address any underlying causes such as muscle imbalance, poor posture. I want you to leave EVERY session confident and clear about the PLAN.\r\n\r\nRobert Shanks - \r\nDirector","details":"\r\nYou can call our friendly reception team anytime (020 8501 0937).\r\n\r\nOr you can manage your account and book online. For online access, please click the link ABOVE to set up access to your (online) account."},"booking_reminder":{"details":"Further to your last booked appt with us which was some time ago, we were just wondering how you are doing and if you needed or wanted to try any of our (other) services: \r\n[OSTEOPATHY](https://www.spineplus.co.uk/osteopath-in-london),\r\n[MEDICAL](https://www.spineplus.co.uk/acupuncture-treatment-in-london/) or [ELECTRO](https://www.spineplus.co.uk/electro-acupuncture/) - ACUPUNCTURE\r\n[IDD THERAPY (Intervertebral Disc Decompression,)](https://www.spineplus.co.uk/idd-therapy-essex/)\r\n[SHOCK WAVE THERAPY](https://www.spineplus.co.uk/shockwave-therapy/),\r\n[TECAR THERAPY,](https://www.spineplus.co.uk/tecar/)\r\n[LASER THERAPY](https://www.spineplus.co.uk/laser/),\r\n1:1 PILATES,\r\nONSITE ULTRASOUND SCAN,, GUiDED INJECTION or referral for an [MRI SCAN from £350](https://www.spineplus.co.uk/diagnostics/).\r\n\r\nYou can (re-)book with anyone of the [SPINE PLUS TEAM](https://www.spineplus.co.uk/about-us/)","default":"We haven't seen you for a while, just wondering how you were doing, if you needed any further (top up) treatment from us, or wanted to try any of our other services:\r\n\r\nOSTEOPATHY: manipulation \u0026 massage to help alignment, mobility and reduce muscle tension.\r\nMEDICAL or ELECTRO- ACUPUNCTURE: to release stubborn muscle tension \u0026 knots that can cause tension headaches, chronic low back pain \u0026 referred pain.\r\nIDD THERAPY Intervertebral Disc Decompression: for disc bulges, spondylosis or stenosis in your spine.\r\nSHOCK WAVE THERAPY for tendon problems.\r\nTECAR THERAPY for enhanced healing following injury or orthopaedic surgery\r\nLASER THERAPY to reduce inflammation \u0026 speed healing\r\n1:1 PILATES for improved posture and core stability.\r\nONSITE ULTRASOUND SCAN, GUiDED INJECTION or referral for an MRI scan\r\n\r\nOr if you just want a chat to see what might be best, we'd be happy to help. Your most recent practitioner and treatment type are shown below, though you can re-book with anyone of the TEAM"},"thank_you":{"details":"Please be aware that we require 24 hours notice for any cancellations or rescheduling of your appointment otherwise your credit / debit will be charged the full amount of the appointment fee."},"reminder":{"details":" \r\nYou can call our friendly reception team anytime (020 8501 0937).\r\n\r\nOr you can manage your account and book online. For online access, please click the link below to set up access to your account"}},"views":{"ratings":{"thank_you":{"positive_reviews_prompt":"Great! We wonder, could you be so kind to add your review to our Google Business page, it's just one step away. We would be so appreciative if you could :-)","negative_reviews_prompt":"Oh no! Our practitioners always aim for 5 star service. Give them / us a chance to win back those stars by leaving us feedback. We'll work hard to make your next experience a better one."}},"appointments":{"confirm":{"reason_for_visit":"What is the reason for your visit? \r\nIf you have a discount code please enter it here."}}},"mass_welcome_email":"Just letting you know we've recently updated our **online appointment booking software**. As a former / existing patient of **SPINE PLUS** (Osteopathy \u0026 Physiotherapy) Clinics this is a ONE TIME* email, welcoming you to our new online booking system. With our new system it will be super easy for you to schedule appointments, cancel upcoming appointments and view your appointment history. However you can of course continue to ring our booking line on 020 8501 0937 (for all three clinics) if you'd like speak to someone, or email us on reception@spineplus.co.uk\r\n\r\nThe link below will let you set up a username and password for your Spine Plus (Essex) profile.\r\n\r\n*We apologise if this email reaches you and is inappropriate or unwanted - we had no other way or reaching our existing clients than sending this type of (one time) email message, you are not on an email marketing list and will not receive any further such emails from us on this matter.*","user":{"marketing_emails":"Yes, I would like to receive news, tips on injury prevention and special promotions by email. (We will not share you email address with ANY third parties)."}}}; var baseTranslations = deepMerge(staticTranslations, userTranslations); var adaptedTranslations = { "en-GB": { patients: { plural_term: "Clients" }, treatments: { plural_term: "Treatments" } } }; window.locale = "en-GB"; window.translations = deepMerge(baseTranslations, adaptedTranslations); if (window.sentryClient && window.sentryClient.addBreadcrumb) { sentryClient.addBreadcrumb({ message: "script after public vendor chunk executed" }) } if (window.sentryClient && window.sentryClient.addBreadcrumb) { sentryClient.addBreadcrumb({ message: "script after public chunk executed" }) } // Taken from `app/assets/javascripts/common/storage.ts` var storageSupported = function(getStorage) { try { var storage = getStorage() if (!storage) { return false } var key = '6a3b7014725868e837b69f4a7e4d0a5f6e72d70a3aba001e3b5cd91d38080260' // a random sha-256 hash storage.setItem(key, key) storage.removeItem(key) return true } catch (error) { return false } } var localStorageSupported = function() { return storageSupported(function() { return window.localStorage }) } var sessionStorageSupported = function() { return storageSupported(function() { return window.sessionStorage }) } window.checkBundleLoaded && window.checkBundleLoaded({ chunkNames: ["public","vendor_public"], accountsAppHost: "https://accounts.janeapp.com", }) jQuery(function() { App.Config || (App.Config = {}); App.Config.browser_session_id = "a5d8fdb8ca55d37ba0bb77e8c7"; App.Config.today = "2025-11-04T00:00:00"; App.Config.reschedule_id = null App.Config.current_user = false App.Config.patient_preferences = {} return App.Config.version = "7.2.106"; }); $(function() { App.Config.allow_patient_requested_appointments = true App.Config.upcoming_appointments_limit = 0 App.Config.online_booking_by_staff_member = true App.Config.clinic_timezone = "Europe/London" App.Config.company_guid = "27213" App.Config.verify_new_users = false App.Config.display_timezone = true App.location_id = 1 moment.locale("en-GB") moment.tz.setDefault("Europe/London") const routerOptions = { treatments: [{"id":17,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,3,121],"discipline_id":1,"online_only":false,"price":87.0},{"id":23,"name":"60 min Appointment MASSAGE with Osteo / Physio","treatment_duration":3600,"scheduled_duration":3600,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[121,3],"discipline_id":12,"online_only":false,"price":95.0},{"id":20,"name":"Physiotherapy New Patient Appointment","treatment_duration":3600,"scheduled_duration":3600,"description":"Consultation, examination + treatment and advice (as appropriate).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":87.0},{"id":508,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with senior osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[14,2],"discipline_id":1,"online_only":false,"price":97.0},{"id":4,"name":"30 min Appt with Advanced Electrotherapy (Laser +/- Radial Shockwave +/- Tecar)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[14,2,121,3,115],"discipline_id":9,"online_only":false,"price":90.0},{"id":21,"name":"Physiotherapy New Patient Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Consultation, examination, advice +/- treatment (as appropriate). NB. may not be enough time for (full) treatment. To ensure treatment on the first appointment please book 60 min version.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0},{"id":24,"name":"30 min Appointment MASSAGE with Osteo / Physio","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[121,3],"discipline_id":12,"online_only":false,"price":60.0},{"id":510,"name":"(NP) Initial Assessment 30 mins (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination (as appropriate), treatment planning and, where time allows, first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":1,"online_only":false,"price":75.0},{"id":22,"name":"Physiotherapy Follow Up Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes mini review and plenty of treatment time!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0},{"id":494,"name":"Focused Shock Wave Therapy","treatment_duration":1800,"scheduled_duration":1800,"description":"Focus or Piezoelectric Shock Wave Therapy is the most advanced form of Shock Wave Therapy available, it is more power, goes deeper and yet is less painful than the more common \u0026quot;Radial\u0026quot; shock wave therapy available within clinics. As well as being able to treat all the conditions applicable to radial shock wave, focussed shock wave is particularly useful for patients or areas with a low threshold tolerance to pain such as bony or delicate area such as the wrist, feet (as well as being able to treat some types of Erectile Dysfunction). The only additional contraindication for focused shockwave is that it is not suitable for patients fitted with electrical devices such as pace makers.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,14,3,2,121],"discipline_id":9,"online_only":false,"price":150.0},{"id":18,"name":"(30 min) Osteopathy Follow Up Appt (with osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,3,121],"discipline_id":21,"online_only":false,"price":60.0},{"id":509,"name":"(30 min) Follow Up Appointment (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2,14],"discipline_id":21,"online_only":false,"price":75.0}], disciplines: [{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths","professional_title_with_article":"an osteopath","treatments":[{"id":17,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,3,121],"discipline_id":1,"online_only":false,"price":87.0},{"id":508,"name":"(NP) Initial Assessment \u0026amp; 1st Treatment 60 mins (with senior osteopath)","treatment_duration":3600,"scheduled_duration":3600,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination, treatment planning and first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[14,2],"discipline_id":1,"online_only":false,"price":97.0},{"id":510,"name":"(NP) Initial Assessment 30 mins (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes case history, consultation, orthopaedic \u0026amp; neurological examination (as appropriate), treatment planning and, where time allows, first treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2],"discipline_id":1,"online_only":false,"price":75.0}],"slug":"initial-appointment-with-osteopath"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths","professional_title_with_article":"an osteopath","treatments":[{"id":18,"name":"(30 min) Osteopathy Follow Up Appt (with osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,3,121],"discipline_id":21,"online_only":false,"price":60.0},{"id":509,"name":"(30 min) Follow Up Appointment (with senior osteopath)","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[2,14],"discipline_id":21,"online_only":false,"price":75.0}],"slug":"follow-up-osteopathy-appointment"},{"id":5,"name":"PHYSIOTHERAPY","professional_title":"PHYSIOTHERAPY","professional_title_plural":"physiotherapies","professional_title_with_article":"a physiotherapy","treatments":[{"id":20,"name":"Physiotherapy New Patient Appointment","treatment_duration":3600,"scheduled_duration":3600,"description":"Consultation, examination + treatment and advice (as appropriate).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":87.0},{"id":21,"name":"Physiotherapy New Patient Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Consultation, examination, advice +/- treatment (as appropriate). NB. may not be enough time for (full) treatment. To ensure treatment on the first appointment please book 60 min version.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0},{"id":22,"name":"Physiotherapy Follow Up Appointment","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes mini review and plenty of treatment time!","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[140],"discipline_id":5,"online_only":false,"price":60.0}],"slug":"physiotherapy"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths","professional_title_with_article":"an osteopath","treatments":[{"id":4,"name":"30 min Appt with Advanced Electrotherapy (Laser +/- Radial Shockwave +/- Tecar)","treatment_duration":1800,"scheduled_duration":1800,"description":"Includes treatment which may include one or more of the following: osteopathic manual therapy (adjustments \u0026amp; advanced soft tissue massage), medical acupuncture, basic \u0026amp; advanced electrotherapy (ultrasound, radial shockwave, laser, TECAR).","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[14,2,121,3,115],"discipline_id":9,"online_only":false,"price":90.0},{"id":494,"name":"Focused Shock Wave Therapy","treatment_duration":1800,"scheduled_duration":1800,"description":"Focus or Piezoelectric Shock Wave Therapy is the most advanced form of Shock Wave Therapy available, it is more power, goes deeper and yet is less painful than the more common \u0026quot;Radial\u0026quot; shock wave therapy available within clinics. As well as being able to treat all the conditions applicable to radial shock wave, focussed shock wave is particularly useful for patients or areas with a low threshold tolerance to pain such as bony or delicate area such as the wrist, feet (as well as being able to treat some types of Erectile Dysfunction). The only additional contraindication for focused shockwave is that it is not suitable for patients fitted with electrical devices such as pace makers.","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[115,14,3,2,121],"discipline_id":9,"online_only":false,"price":150.0}],"slug":"advanced-electrotherapy"},{"id":12,"name":"MASSAGE - with Physio or Osteopath","professional_title":"Physiotherapist / Oteopath","professional_title_plural":"physiotherapist / oteopaths","professional_title_with_article":"a physiotherapist / oteopath","treatments":[{"id":23,"name":"60 min Appointment MASSAGE with Osteo / Physio","treatment_duration":3600,"scheduled_duration":3600,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[121,3],"discipline_id":12,"online_only":false,"price":95.0},{"id":24,"name":"30 min Appointment MASSAGE with Osteo / Physio","treatment_duration":1800,"scheduled_duration":1800,"description":"","call_to_book":false,"booking_type":"one_on_one_booking","display_duration":true,"staff_member_ids":[121,3],"discipline_id":12,"online_only":false,"price":60.0}],"slug":"massage-with-physio-or-osteopath"}], staff_members: [{"id":2,"full_name":"Mr. Akin Celik (senior osteopath)","professional_name":"Mr. Akin Celik (senior osteopath)","pronouns":null,"suffix":"M.Ost (Osteopath GOSC Reg: 9883)","treatment_order":[17,18,2,4,494,1,506,19,25,26,23,24,487,488,493,495,496,507,508,510,509,513,514,515,516,517,518,519,520],"location_ids":[1],"disciplines":[{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":12,"name":"MASSAGE - with Physio or Osteopath","professional_title":"Physiotherapist / Oteopath","professional_title_plural":"physiotherapist / oteopaths"}],"description":"\u0026lt;p\u0026gt;Akin originates from Turkey and in 2018 graduated from the University College of Osteopathy with a Masters in Osteopathy. From a young age, he knew he wanted to be an osteopath having been treated by one following several injuries after a horse riding incident. Additionally, he has many years experience in sports massage, medical acupuncture/dry needling, Kinesio and active taping which he can use to enhance his osteopathic treatments. Akin always aims to provide therapy with both enthusiasm and professionalism in an effort to encourage wellness in all his patients. Languages: English \u0026amp;amp; Turkish.\u0026lt;/p\u0026gt;\n","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMDkzNTM1L2NjODU3MzQ1LWYyZmMtNDQ4OC04OTcwLTgyODkyZDg5ODBlOS9Ba2luLUNlbGlrLU9zdGVvcGF0aC5qcGVnIl0sWyJwIiwidGh1bWIiLCIyMDB4MjYwIyJdXQ?sha=da3a1f1f24b65cda\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMDkzNTM1L2NjODU3MzQ1LWYyZmMtNDQ4OC04OTcwLTgyODkyZDg5ODBlOS9Ba2luLUNlbGlrLU9zdGVvcGF0aC5qcGVnIl0sWyJwIiwidGh1bWIiLCI4MDB4MTA0MCMiXV0?sha=da4c2a9b6f6883fd\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":115,"full_name":"Louise Hodge (osteopath)","professional_name":"Louise Hodge (osteopath)","pronouns":"","suffix":"(Osteopath, GOSC Reg: 11177)","treatment_order":[17,18,2,4,494,1,19,495,496,493,506,507,508,510,509,513,514,515,516,517,518,519,520],"location_ids":[1],"disciplines":[{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"}],"description":"\u0026lt;p\u0026gt;Louise gained her Masters degree at the renowned University College of Osteopathy with a distinction. Louise’s treatment approach is patient-centered and aims to integrate your goals and priorities into a tailored treatment plan that will enhance your body’s capacity to heal and recover.\u0026lt;/p\u0026gt;\n\n\u0026lt;p\u0026gt;Having worked as a personal trainer for over 12 years she thrives on empowering her patients to make healthy lifestyle choices and guide them in preventative steps to achieve their goals for future health.\u0026lt;/p\u0026gt;\n\n\u0026lt;p\u0026gt;Louise has a specialised interest in guiding her patients towards optimal health through comprehensive postural correction to manage pain and enhance overall well-being.\u0026lt;/p\u0026gt;\n","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjQtMDgtMTEvMTMzMTI0LzM5MjQ1ZjM5LWFjZWUtNDc1ZC05MTMxLWI0Nzg3OTIwMTk2YS8yMDI0MDgxMV8xMzEyMjUucG5nIl0sWyJwIiwidGh1bWIiLCIyMDB4MjYwIyJdXQ?sha=899f8ab4fd4bc515\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjQtMDgtMTEvMTMzMTI0LzM5MjQ1ZjM5LWFjZWUtNDc1ZC05MTMxLWI0Nzg3OTIwMTk2YS8yMDI0MDgxMV8xMzEyMjUucG5nIl0sWyJwIiwidGh1bWIiLCI4MDB4MTA0MCMiXV0?sha=cab330526a627f78\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":3,"full_name":"Matthew Irvine (osteopath)","professional_name":"Matthew Irvine (osteopath)","pronouns":null,"suffix":"(Osteopath GOSC Reg: 10282)","treatment_order":[17,19,18,2,4,23,24,494,1,25,26,11,12,13,487,488,495,496,506,507,508,510,509,513,514,515,516,517,518,519,520],"location_ids":[1],"disciplines":[{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":12,"name":"MASSAGE - with Physio or Osteopath","professional_title":"Physiotherapist / Oteopath","professional_title_plural":"physiotherapist / oteopaths"},{"id":6,"name":"ONLINE / TELEPHONE PATIENT CONSULTATIONS","professional_title":"Orthopaedic Therapist","professional_title_plural":"orthopaedic therapists"}],"description":"\u0026lt;p\u0026gt;Matthew joined Spine Plus in 2020 shortly after having completed his undergraduate education as of the few other elite students to study and train in Melbourne’s prestigious Victoria university. Additionally Matthew has now completed our in-house training program to become a highly skilled Osteopath with great breath and depth to his clinical Practice in Osteopathic treatment, electrotherapy, medical acupuncture, IDD spinal Decompression, Manuthera treatment couch techniques (available at Hornchurch only) and Spinal MRI analysis . Matthew has even written his own book to help patients better understand their options and manage their own back pain: Back Pain Solutions (Book). In 2023 Matthew was appointed as Deputy Manager of our Hornchurch clinic.\u0026lt;/p\u0026gt;\n","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMDkzNzMxLzQ3YmMwYTYxLThjYzUtNDc3NS05OGY4LTBkODgxODIyMTlkMy9NYXRoZXcuanBnIl0sWyJwIiwidGh1bWIiLCIyMDB4MjYwIyJdXQ?sha=ca5fd56ad60544ff\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMDkzNzMxLzQ3YmMwYTYxLThjYzUtNDc3NS05OGY4LTBkODgxODIyMTlkMy9NYXRoZXcuanBnIl0sWyJwIiwidGh1bWIiLCI4MDB4MTA0MCMiXV0?sha=08768aebdecbf936\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":121,"full_name":"Lidiya Ivanova (osteopath)","professional_name":"Lidiya Ivanova (osteopath)","pronouns":null,"suffix":"(Osteopath. GOSC Reg: 11662)","treatment_order":[17,18,1,4,23,24,494,2,19,495,496,506,507,508,510,509,513,514,515,516,517,518,519,520],"location_ids":[1],"disciplines":[{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":12,"name":"MASSAGE - with Physio or Osteopath","professional_title":"Physiotherapist / Oteopath","professional_title_plural":"physiotherapist / oteopaths"}],"description":"\u0026lt;p\u0026gt;Having worked as a massage therapist for over 10 years Lidiya qualified as Osteopath from The College of Osteopaths (5 years programme) where she also worked in their teaching clinic in Borehamwood. Lidiya is highly motivated, enthusiastic, deeply committed to her patients, and driven to help them mprove movement and manage pain.\u0026lt;/p\u0026gt;\n","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjMtMTEtMDYvMTIxNDA3LzA2Nzg1OGI2LThhZDgtNDZiYS04ODIyLTM3ZjhjNDA5ZjViZC9XaGF0c0FwcCBJbWFnZSAyMDIzLTEwLTI5IGF0IDE1LjI0LjUzLmpwZWciXSxbInAiLCJ0aHVtYiIsIjIwMHgyNjAjIl1d?sha=0e11efe55a5275e4\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjMtMTEtMDYvMTIxNDA3LzA2Nzg1OGI2LThhZDgtNDZiYS04ODIyLTM3ZjhjNDA5ZjViZC9XaGF0c0FwcCBJbWFnZSAyMDIzLTEwLTI5IGF0IDE1LjI0LjUzLmpwZWciXSxbInAiLCJ0aHVtYiIsIjgwMHgxMDQwIyJdXQ?sha=869d9262b4b29cf6\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":14,"full_name":"Ben Medniuk (senior osteopath)","professional_name":"Ben Medniuk (senior osteopath)","pronouns":null,"suffix":"(Osteopath. GOSC Reg: 5137)","treatment_order":[508,509,18,1,2,4,494,17,19,25,26,495,496,506,507,510,513,514,515,516,517,518,519,520],"location_ids":[1],"disciplines":[{"id":1,"name":"INITIAL APPOINTMENT WITH OSTEOPATH","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":21,"name":"FOLLOW UP OSTEOPATHY APPOINTMENT","professional_title":"Osteopath","professional_title_plural":"osteopaths"},{"id":7,"name":"IDD THERAPY (Intervertebral Disc Decompression)","professional_title":"IDD Operator","professional_title_plural":"idd operators"},{"id":9,"name":"(ADVANCED) ELECTROTHERAPY:","professional_title":"Osteopath","professional_title_plural":"osteopaths"}],"description":"\u0026lt;p\u0026gt;Ben is one of our most senior osteopaths, having worked at our Chigwell clinic for over 18 years. Ben is recognised by all (major) medical insurance companies including BUPA and AXA PPP. Having supplemented his osteopathic training with post graduate courses in medical acupuncture and electrotherapy, Ben is able to offer treatment for a wide range of conditions using a combination of various approaches. His special interests lie in classical osteopathy and treatment of the elderly.\u0026lt;/p\u0026gt;\n","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMTExMTUwLzVjOTQ3YjhlLTY4ODktNDIxYS05ODgwLWU1ODRiMjkxYTUyNS9CZW4tTWVkbml1ay1Pc3Rlb3BhdGguanBlZyJdLFsicCIsInRodW1iIiwiMjAweDI2MCMiXV0?sha=daa8d420f11aee61\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjEtMTAtMTQvMTExMTUwLzVjOTQ3YjhlLTY4ODktNDIxYS05ODgwLWU1ODRiMjkxYTUyNS9CZW4tTWVkbml1ay1Pc3Rlb3BhdGguanBlZyJdLFsicCIsInRodW1iIiwiODAweDEwNDAjIl1d?sha=b86f3d91ed6cc650\u0026amp;for=spineplusessex.janeapp.co.uk"},{"id":140,"full_name":"Emily Seymour-Perry (HPC PH150807)","professional_name":"Emily Seymour-Perry (HPC PH150807)","pronouns":null,"suffix":null,"treatment_order":[20,21,22,521],"location_ids":[1],"disciplines":[{"id":5,"name":"PHYSIOTHERAPY","professional_title":"PHYSIOTHERAPY","professional_title_plural":"physiotherapies"}],"description":"","photo":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjUtMTEtMDQvMTMzMTIzLzhmNjMwZmVhLWVlN2YtNGJkMS1iOTQyLWY5YTQwNTBkZTljOC9FbWlseSBibGFjayBhbmQgd2hpdGUgMi5wbmciXSxbInAiLCJ0aHVtYiIsIjIwMHgyNjAjIl1d?sha=5bf9f735a9070ef1\u0026amp;for=spineplusessex.janeapp.co.uk","photo_lg":"https://assets-jane-euw2-46.janeapp.net/pub/W1siZiIsImRyYWdvbmZseS8yNzIxMy91c2VyL3Bob3RvLzIwMjUtMTEtMDQvMTMzMTIzLzhmNjMwZmVhLWVlN2YtNGJkMS1iOTQyLWY5YTQwNTBkZTljOC9FbWlseSBibGFjayBhbmQgd2hpdGUgMi5wbmciXSxbInAiLCJ0aHVtYiIsIjgwMHgxMDQwIyJdXQ?sha=3689093f08250009\u0026amp;for=spineplusessex.janeapp.co.uk"}], multiple_locations: true, business_hours: { start: 7, end: 22, limitDisplay: true }, primary_email: "reception@spineplus.co.uk", primary_phone: "02085010937", primary_phone_strict: "+GB2085010937", } function initializeRouter() { window.router = new App.Routers.BookingRouter(routerOptions) Backbone.history.start() } // A race condition will occur if we initialize the BookingRouter before we mount the PatientBookingCalendar. // We pass in our initializeRouter function to the PatientBookingCalendar so that we can initialize the router after the calendar has been mounted. var el = document.getElementById('calendar') el && mountPatientBookingCalendarApp({el, onMountedInitRouter: initializeRouter, locale: "en-GB" }) }) const handleSidebarTabClick = function (e) { e.preventDefault(); const clickedId = $(this).attr('id') if (clickedId == 'online-gift-card-link') { $('.list-group-item.active').removeClass('active'); $("#online_gift_cards").delay(401).fadeIn(400); $("#public_package_checkout").fadeOut(400); $("#disciplines").fadeOut(400); } else if (clickedId == 'package-checkout-link') { $('.list-group-item.active').removeClass('active'); $("#public_package_checkout").delay(401).fadeIn(400); $("#online_gift_cards").fadeOut(400); $("#disciplines").fadeOut(400); try { if (window.mountPublicPackageCheckout) { window.mountPublicPackageCheckout({ el: document.getElementById('public-package-checkout'), heading: 'Buy a Package' }) } } catch(err) { window.reportJaneError && window.reportJaneError(err) } } else { $("#online_gift_cards").fadeOut(400); $("#public_package_checkout").fadeOut(400); } } $('#online-gift-card-link, #package-checkout-link').on('click', handleSidebarTabClick); var notices = [] var handleFlash = () => { if(notices && notices.length ){ notices.forEach( n => { try { notify(n.msg, {type: n.type, title: n.title}) } catch(e) { alert((n.title || "") + " " + n.msg) } }) } } if (window.notify){ handleFlash() } else { document.addEventListener("chunksLoaded", handleFlash) } try { if (sessionStorage && sessionStorage.getItem && sessionStorage.setItem) { var browser_tab_id = sessionStorage.getItem('browser_tab_id') if (!browser_tab_id) { browser_tab_id = Math.random().toString(36).substring(2, 15) + Math.random().toString(36).substring(2, 15); sessionStorage.setItem('browser_tab_id', browser_tab_id); } document.addEventListener('DOMContentLoaded', function(event) { // Add browser_tab_id to all rails form POSTs var input = document.createElement('input') input.type = 'hidden' input.name = 'browser_tab_id' input.value = browser_tab_id var forms = document.getElementsByTagName('form') for (var i = 0; i < forms.length; i++) { forms[i].appendChild(input) } }); } } catch (e) {} var antiCSRFTokenMetaElement = document.querySelector('head meta[name="csrf-token"]') if (antiCSRFTokenMetaElement && antiCSRFTokenMetaElement.content && typeof setAntiCSRFToken !== 'undefined') { setAntiCSRFToken(antiCSRFTokenMetaElement.content) }

Toggle navigation Hello. Are you a current client? Sign in Back Account Links Sign In or Sign Up document.addEventListener('DOMContentLoaded', function() { const logoutRefreshEnabled = true const current_user_guid = null try { if (logoutRefreshEnabled && current_user_guid && window && typeof window.userSessionCheck === 'function') { window.userSessionCheck(current_user_guid, '/') } } catch (error) { // eslint-disable-next-line no-console console.error('Unable to check user id to reload', error) } }); Welcome to our online booking site FOR IDD SPINAL DECOMPRESSION THERAPY (AVAILABLE AT OUR CHIGWELL & HORNCHURCH CLINICS) OR FOR ANY INSURANCE BOOKINGS PLEASE CALL OUR BOOKING TEAM ON 020 8501 0937 Please note you will be required to (have) enter(ed) a valid credit / debit card, the details of which will be held securely on our system. These details will not be visible to anyone and your credit / debit card will NOT BE CHARGED unless you breach our cancellation policy (fail to arrive for your appointment or give less than 24 hour notice of cancellation / rescheduling - in which case the full fee will apply). Spine Plus (Chigwell) 2a Oak Lodge Ave, Chigwell Book an Appointment at Spine Plus (Chigwell) Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Matthew Irvine (osteopath) Matthew Irvine (osteopath) Lidiya Ivanova (osteopath) Lidiya Ivanova (osteopath) Ben Medniuk (senior osteopath) Ben Medniuk (senior osteopath) Emily Seymour-Perry (HPC PH150807) Emily Seymour-Perry (HPC PH150807) Spine Plus (Woodford) 5 Jubillee Market, St Barnabas Rd, Woodford Green Book an Appointment at Spine Plus (Woodford) Mr. Akin Celik (senior osteopath) Mr. Akin Celik (senior osteopath) Louise Hodge (osteopath) Louise Hodge (osteopath) Inan Orman (sports therapist) Inan Orman (sports therapist) Emily Seymour-Perry (HPC PH150807) Emily Seymour-Perry (HPC PH150807) Spine Plus (Online) Online or telephone consultations 2a Oak Lodge Ave, Chigwell Book an Appointment at Spine Plus (Online) Louise Hodge (osteopath) Louise Hodge (osteopath) Looks like you are using an old web browser Jane uses many modern web browser features and not all browsers are supported. On a computer, we recommend using a recent version of Chrome or Safari. If you're on a tablet or mobile device, make sure your OS is up to date. Using this browser could result in lost data. Learn More I have been warned Booking by Jane. See Jane run your practice. Terms of Use Privacy Policy function deepMerge(obj1, obj2) { for (let key in obj2) { if (!obj2.hasOwnProperty(key)) { continue; } if (obj2[key] instanceof Object && obj1[key] instanceof Object) { obj1[key] = deepMerge(obj1[key], obj2[key]); } else { obj1[key] = obj2[key]; } } return obj1; } var staticTranslations = { "en-GB": { "assets": { "javascript": { "insurance_upload": { "add_additional_policy": "Add Additional Policy", "back": "Back", "browse_files": "Browse Files", "camera_off": "Close", "confirm_photo": "Looks Good", "delete_file": "Remove File", "delete_insurance_image_error": "There was a problem deleting your insurance card image", "delete_policy_error": "There was a problem deleting your policy", "drag_and_drop_here": "Drag and drop image here", "drag_drop_instructions": "Drag and drop to upload or browse to choose a file", "existing_claim": { "add_new_policy": "Add Additional Policy", "card_mode": { "both_sides": "Both Sides of the Insurance Card", "front": "Front of the Insurance Card", "none": "None" }, "existing_policy": "You already have a policy on file", "insurance_info": "Insurance Information", "insurer": "Insurer", "referring_physician": "Referring Physician" }, "existing_policy": { "multiple_policies": "multiple insurance policies", "single_policy": "an insurance policy", "you_already_have_on_file": "You already have %{policy_phrase} on file", "you_can_add": "If your coverage has updated recently, you can add your new insurance policy below." }, "insurance_card_mode": { "options": { "back": "Back", "both_sides": "Both Sides", "disabled": "Disabled", "front": "Front", "optional": "Optional" } }, "insurance_information": "Insurance Information", "insured_persons_address": "Insured person's address", "insured_persons_birth_date": "Insured person's birth date", "insured_persons_information": "Insured person's information", "insureds_country": "Country", "insureds_first_name": "First Name", "insureds_last_name": "Last Name", "insureds_middle_initial": "Middle Initial", "insureds_relationship": { "options": { "child": "Child", "disabled": "Disabled Dependent", "domestic_partner": "Domestic Partner", "full_time_student": "Student (Full-time)", "other": "Other", "part_time_student": "Student (Part-time)", "self": "Self", "spouse": "Spouse" } }, "insureds_sex": "Sex", "insureds_sex_prompt": "Select a sex", "insureds_street": "Street Address", "insurer": "Insurer", "insurer_back_description": "Back of the card", "insurer_front_description": "Front of the card", "insurer_prompt": "Select an insurer", "member_id": "Claim Number / Authorisation Code", "notify_photo_file_type_requirement": "Incompatible file type (jpg, jpeg, png, tiff, tif, bmp, heic, or heif file types only)", "or": "or", "photo_file_type_requirement": "Supported files: JPEG, JPG and PNG", "photo_required": "Photo(s) required - Please upload image(s) of your insurance card.", "photo_size_requirement": "Maximum file size: 12MB", "plan_number": "Policy / Membership Number", "relationship_insurer": "Relationship to the insured person", "relationship_insurer_prompt": "Select an Insurer", "relationship_prompt": "Select a relationship", "remove_policy": "Remove Policy", "required": "Required", "retake_photo": "Retake", "save_and_continue": "Save and Continue", "skip_modal": { "are_you_sure": "Are you sure you want to skip?", "cancel": "Cancel", "skip": "Skip", "will_not_be_saved": "The insurance information added to this intake form will not be saved.", "yes_skip": "Yes, skip" }, "submit_error": "There was a problem submitting your insurance information", "submit_insurance_image_error": "There was a problem uploading your insurance card image", "submit_insurance_image_oversize_error": "You cannot upload an image exceeding 12MB.", "take_photo": "Take Photo", "update_file": "Update File", "upload_photo": "Upload Photo", "validation_errors": { "claim_number": "Please enter your Claim Number or Authorisation Code.", "policy_number": "Please enter your Policy or Membership Number.", "relationship": "Please enter your relationship to the insured person." }, "video_input": "Video Input", "your_insurance_policy": "Your insurance policy" }, "jane_payments_edit": { "payout_description": "You'll receive your Jane Payments payout, minus the fees, every 3 business days. You can check your Jane Payments Transactions and Payouts reports for details. If you need to update or verify your banking info, you can click the 'Go to Stripe' button." }, "notification_prefs": { "email": "Email", "phone": "Telephone", "send_notifications": "I would like email notifications of new, cancelled, and rescheduled appointments", "sms": "Text Message (SMS)", "sms_rates_may_apply": "Standard messaging & data rates may apply, messaging frequency can vary and you can update your preferences anytime." }, "payments_get_started": { "payout_timing": "Transactions are paid out 3 business days later" }, "pronouns": { "pronouns": "Pronouns" }, "public": { "formats": { "hour": "HH:00" }, "templates": { "calendar": { "add_to_list": "Add yourself to the wait list.", "add_to_staff_list": "Add yourself to %{staff_name}'s wait list.", "available": "Available", "book_more": "Book More", "booked": "Booked", "call_to_book": "Contact To Book", "close": "Close", "cookies_required": { "header": "You don't want Jane's cookies?", "header2": "They're needed to book online with Jane", "required1": "Cookies are a technical requirement for you to interact and book with Jane. A cookie is a small encrypted file that lets Jane identify you as you click around. The cookie does not contain any sensitive personal information.", "required2": "You may need to set your browser to accept cookies from this site. <a href=\"http://www.whatarecookies.com/enable.asp\"><u>Here is a helpful site</u></a> with instructions on how to enable cookies in your browser.</p>", "required3": "To find out more about how cookies are used on this site, you can read our <a href=\"https://jane.app/privacy\"><u>privacy policy</u></a>." }, "event_group": { "one_available": "time available.", "two_or_more_available": "times available." }, "event_view": { "please_call": "Please contact us to book this %{treatment_term}: %{primary_phone} %{email}.", "sorry_not_available": "Sorry, this appointment time is no longer available" }, "heads_up": "%{staff_member_name}'s first availability is %{date}. We've jumped ahead to that date for you.", "heads_up_header": "Heads Up!", "heads_up_profession": "The first availability for %{profession} is %{date}. We've jumped ahead to that date for you.", "im_done": "I'm Done", "next_2": "Next 2 Days", "next_7": "Next 7 Days", "next_day": "Next Day", "next_days": "Next Days", "no_appointments": "No Availability", "open_calendar": "Open Calendar", "previous_2": "Previous 2 Days", "previous_7": "Previous 7 Days", "previous_day": "Previous Day", "previous_days": "Previous Days", "rescheduled": "Your appointment has been rescheduled.", "reserve": { "_on": "on", "book_more": "Book More", "complete_booking": "Continue...", "held": "The following time is being held for 10 minutes:", "not_done": "You're not done yet.", "whoops": "Whoops, don't book that!" }, "select_visit_time": "Select a visit time:", "staff_nav_title": "Available appointments for %{staff_name} on %{date}", "thanks_for_booking": "Thanks for Booking", "to": "To", "today": "Today", "unavailable": "Unavailable", "view_staff_name_schedule": "View %{staff_name}'s Weekly Schedule", "whoops": "Whoops, don't book that!", "youve_just_booked": "You've just booked a %{description} on %{date} at %{time}.", "youve_just_rescheduled": "You've just rescheduled your %{description} visit from %{previous_date} to %{date} at %{time}." }, "selected_appointments": { "index": { "appointment": "Appointment", "appointments": "Appointments", "confirm_bookings": "Confirm Bookings", "no_appointments": "No Availability", "not_selected": "You have not selected any appointments." } }, "treatments": { "index_discipline": { "add_yourself": "add yourself to the wait list.", "back_to_practitioner_list": "Back to Booking Page", "cant_find_time": "Can't find a time?", "no_treatments": "No %{treatments_term}", "select_a_treatment": "Select a %{treatment_term} to view available appointment times for all %{professional_title_plural}:", "view_all": "View all %{professional_title_plural}" }, "index_staff_member": { "no_online_bookable": "No Online Bookable %{treatments_term}", "see_availability_of_all": "See availability of all", "select_a_treatment": "Select a %{treatment_term}", "try_shorter": "Try selecting a shorter %{treatment_term}." } } }, "views": { "account": { "confirm_email_update": "Confirm", "create_password": "Don't have a password? Click here to create one.", "create_password_label": "By clicking this, an email with the link to create a username and password will be sent to you.", "current_email": "Current Email", "current_mobile_phone": "Current Mobile Phone", "edit_email_btn_text": "Edit", "edit_email_modal_label": "Enter the new email address for %{name}, or leave it blank to remove the existing email.", "edit_email_modal_title": "Edit Email", "edit_mobile_phone_modal_label": "Enter the new mobile phone number for %{name}, or leave it blank to remove the existing mobile phone.", "edit_mobile_phone_modal_title": "Edit Mobile Phone", "email_update_instructions": "For security purposes, please identify yourself by confirming your password", "fail_to_send_password_create_link": "Something went wrong", "forgot_password_label": "This action will require you to revisit this section again", "forgot_your_password": "Forgot your password?", "new_email": "New Email", "new_email_error": "Please enter a valid email, we only allow letters (a-z), numbers (0-9), and a few extra characters.", "new_mobile_phone": "New Mobile Phone", "password_error": "Please enter your password", "password_strength": { "levels": { "excellent": "Excellent", "good": "Good", "okay": "Okay", "very_weak": "Very Weak", "weak": "Weak" }, "warnings": { "common": "This is a commonly used password.", "common_names": "Common names and surnames are easy to guess.", "dates": "Dates are easy to guess.", "extended_repeat": "Repeated character patterns like \"abcabcabc\" are easy to guess.", "key_pattern": "Short keyboard patterns are easy to guess.", "names_by_themselves": "Single names or surnames are easy to guess.", "recent_years": "Recent years are easy to guess.", "sequences": "Common character sequences like \"abc\" are easy to guess.", "similar_to_common": "This is similar to a commonly used password.", "simple_repeat": "Repeated characters like \"aaa\" are easy to guess.", "straight_row": "Straight rows of keys are easy to guess.", "top_hundred": "This is a frequently used password.", "top_ten": "This is a heavily used password.", "word_by_itself": "Single words are easy to guess." } }, "sent_password_create_link": "An email has been sent with a link to create your username and password", "successfully_updated_email": "The email address of the account has been changed.", "successfully_updated_mobile_phone": "The mobile phone number of the account has been changed.", "your_password": "Your Password" }, "calendar": { "no_bookings_selected": "No Bookings Selected", "no_staff_scheduled": "No staff scheduled for %{date}.", "sorry_could_not_be_cancelled": "Sorry, this appointment could not be cancelled. Please check your %{phrases_account} page or contact us to confirm." } } }, "signature_widget": { "change_style": "Change Style", "clear": "Clear", "draw": "Draw", "sign_again": "Sign Again", "signature": "Signature", "type": "Type", "type_here": "Type your signature here" } } }, "companies": { "setup": { "begin": { "next_step": "Continue" }, "bookmark": { "admin_site": "<strong>Admin Site</strong> for you and your staff", "bookmark_pages": "Bookmark these pages", "next_step": "Got it!", "online_booking_site": "<strong>Online Booking Site</strong> for your %{patient_term}", "share_and_bookmark_url": "Here are important URLs to Share & Bookmark" }, "loading": "Loading..." } }, "date": { "formats_js": { "weekday_month_day": "%{weekday} %{day} %{month}" }, "order": [ "day", "month", "year" ] }, "dictionary": { "address": { "city": "City", "postal": "Postal Code", "province": "County", "state": "State", "street_address_2": "Flat Number", "street_address_2_placeholder": "Flat Number (i.e. Flat #100)" }, "amount": "Amount", "at": "at", "at_time": "at", "author": "Author", "available": "Available", "back": { "term": "Back" }, "before_appointment": "before appointment", "cancel": { "past_tense": "cancelled", "present": "cancel", "term": "Cancel" }, "card_number": "Card number", "cash": "cash", "close": "Close", "collapse": "Collapse", "colon_symbol": ":", "continue": "Continue", "copied": "Copied", "copy": "Copy", "date": "Date", "day": { "one": "day", "other": "days" }, "deductible": { "term": "Excess", "unmet_term": "Unmet Excess" }, "delete": "delete", "details": "Details", "document": { "plural": "Documents" }, "email": "Email", "expand": "Expand", "family_doctor": "GP", "get_started": "Get Started", "hour": { "one": "hour", "other": "hours" }, "language": "language", "license": "License", "minute": { "one": "minute", "other": "minutes" }, "mobile_phone_number": "Mobile Phone Number", "month": { "one": "month", "other": "months" }, "more": "more", "name": "Name", "next": "Next", "no_show": { "one": "%{count} DNA", "other": "%{count} DNA's", "plural": "Did Not Arrive", "term": "Did Not Arrive" }, "on": "on", "or": "or", "other": "Other", "password": "Password", "payment": "Payment", "practitioner": "Practitioner", "preview": "Preview", "previous": "Previous", "print": "Print", "profile": "profile", "profiles": "profiles", "public_holiday": "Bank holiday", "ratings": { "errors": { "and": "and ", "every": "every", "first": "first ", "first_visit_and": "first visit and ", "other": " other", "recurring_visit_counts_text": [ "", "every", "second", "third", "fourth", "fifth", "sixth", "seventh", "eighth", "ninth", "tenth" ] } }, "receipt": "Receipt", "receipts": "Receipts", "required": "Required", "required_dash": "- Required", "reschedule": { "past_tense": "rescheduled" }, "save": "Save", "schedule": { "lowercase": "diary", "term": "Diary" }, "sms": "Text", "statement": "Statement", "statement_alternate": "", "status": "Status", "statuses": { "complete": "Complete", "deleted": "Deleted", "incomplete": "Incomplete" }, "today": "today", "tomorrow": "tomorrow", "user": "User", "username": "Username", "week": { "one": "week", "other": "weeks" }, "with": "with", "year": { "one": "year", "other": "years" } }, "email": { "pay": { "balance": { "intro": "You have an account balance of %{amount} which you can pay through the patient portal." } } }, "helpers": { "account_helper": { "email_or_phone": "An email address or a phone number is required for your %{phrases_account}.", "email_sent": "Email Sent. Please check your email and click the link to confirm your email address.", "password_reset_link_text": "Forgot your password? Click here to receive an email to reset your password", "problem_with_email": "There is a problem with your email address. Please check that it is entered correctly.", "problem_with_number": "There is a problem with your mobile number. Please check that it is entered correctly.", "sending_email": "Sending email...", "verified": "Verified", "verify_email_address": "Verify Email Address", "verify_mobile_number": "Verify Mobile Number" }, "page_entries_info": { "entry": { "one": "entry", "other": "entries", "zero": "entries" }, "more_pages": { "display_entries": "Displaying %{entry_name} <b>%{first}&nbsp;-&nbsp;%{last}</b> of <b>%{total}</b> in total" }, "one_page": { "display_entries": { "one": "Displaying <b>1</b> %{entry_name}", "other": "Displaying <b>all %{count}</b> %{entry_name}", "zero": "No %{entry_name} found" } } }, "prefixes": "Dr\nMrs\nMs\nMiss\nMr\nMx", "provider_number_names": { "default": [ "License", "SSN", "SIN" ], "us_specific": [ "License", "EIN", "NPI", "SSN", "SIN", "TIN", "Taxonomy" ] }, "select": { "prompt": "Please select" }, "submit": { "create": "Create %{model}", "submit": "Save %{model}", "update": "Update %{model}" }, "users_helper": { "account_cancel_view": "With your Online %{phrases_account} you will be able to cancel upcoming appointments, and view your appointment history.", "account_schedule_cancel_view": "With your Online %{phrases_account} you will be able to schedule appointments, cancel upcoming appointments, and view your appointment history.", "account_schedule_view": "With your Online %{phrases_account} you will be able to schedule appointments, and view your appointment history." } }, "intake_forms": { "account": { "create": { "button": "Create Account", "description": "Create an account to manage or review your intake forms." }, "logged_in": { "button": "My Account", "description": "Visit your account to manage or review your intake forms." }, "sign_in": { "button": "Sign In", "description": "Sign in to your account to manage or review your intake forms." } }, "archived_form": "No need to fill out this form - it is no longer required", "complete": { "go_to_my_account": "Go to My %{phrases_account}", "thank_you": "Thank you!" }, "consents": { "appointment_notifications": "Appointment Notifications and Reminders", "communication": "Communication", "consents": "Consents", "email_communication": "Email Communication", "marketing_emails": "News and Special Promotions", "marketing_emails_agree": "Yes, I would like to receive news and special promotions by email", "opt_in": "You can opt to receive emails to keep you informed of new bookings, changes to your bookings, and reminders for upcoming appointments.", "submit_form": "Submit Intake Form", "transactional_emails": "Transactional Emails" }, "credit_card": { "add_credit_card_title": "Add a credit card", "credit_card_information": "Credit Card Information", "we_accept": "We accept %{cards}." }, "credit_card_information": "Credit Card Information", "dob": "Date of Birth", "email": "Email", "emergency_contact": { "name": "Emergency Contact", "phone": "Emergency Contact Phone", "relationship": "Emergency Contact Relationship" }, "employer": "Employer", "family_doctor": { "email": "Family Doctor Email (if known)", "name": "Family Doctor", "phone": "Family Doctor Phone (if known)" }, "fill_new_intake_form": { "go_to_my_account": "Go to My %{phrases_account}", "message": "You've received an updated Intake Form. Please go to your My Account page and select Intake Forms." }, "first_name": "First Name", "form_error": "There was an error saving this form. Please review and try again.", "gender": "Sex", "guardian_name": "Guardian", "hints": { "gender": "This field may be used for submitting claims to your insurance provider. Please ensure the sex you provide here matches what your insurance provider has on file or what is indicated on your medical record.", "identifying_gender": "Refers to current gender which may be different than what is indicated on your insurance policies or medical record.", "mobile_phone": "A mobile phone is required if you would like to receive SMS appointment reminders." }, "identifying_gender": "Gender", "in_progress_by_other_author": "No need to fill out this form--it's already being worked on", "insurance_information": "Insurance Information", "last_name": "Last Name", "last_updated": "Last Updated", "new": { "agree_and_continue": "Agree & Continue", "consent_agreement": "Your answers will be submitted at the end of each step and may be reviewed by your clinic along the way to support your care. By continuing, you consent to the collection and use of your personal information.", "contact_us_for_other": "If you need to fill out an intake form for someone other than %{patient_name}, such as a family member or child, please contact us.", "patient_name": "%{patient_name}", "you_are_filling_form_for": "You are filling out an intake form for" }, "occupation": "Occupation", "only_staff_members_can_edit": "Only staff members can edit this information on an intake form.", "phone": { "fax": "Fax Phone", "home": "Home Phone", "mobile": "Mobile Phone", "work": "Work Phone" }, "policy_item_description": "Insurance Policy %{index}", "prefix": "Prefix / Title", "profile": { "female": "Female", "male": "Male", "other_gender": "X" }, "profile_info": "Profile Information", "questionnaires": { "error_message": "Please check that all required questions have been answered.", "questionnaires": "Questionnaires" }, "referral_source": "How Did You Hear About Us?", "referred_to": "Who Were You Referred To?", "referring_professional": { "email": "Referring Professional Email (if known)", "name": "Name of Referring Professional", "phone": "Referring Professional Phone (if known)" }, "required": "This field is required", "resend_token": { "check_email": "You can go ahead and close this tab now, a new link should be arriving in your email shortly.", "token_sent": "Thanks, a new link is on the way!" }, "step": "Step %{current} of %{steps}", "street_address": "Street Address", "submitted_form": { "author": "You’ve already submitted this form", "non_author": "This form has already been submitted" }, "thanks": "Thanks, we've received your info.", "token_expired": { "expired_header": "Uh oh! Your token is expired", "send_new_token": "Send a fresh link to my email", "send_new_token_helper": "In order to keep your data secure, we'll need to send you a new link. Click the button below to have a new link sent to your email." }, "you_are_completing": "You are completing the following intake forms: %{form_names}", "you_are_completing_one": "You are completing the intake form: **%{form_names}** for **%{patient_name}**" }, "language": "english", "notifications": { "email": { "failed": "Email not sent. Please check notification settings", "success": "Email successfully sent" } }, "number": { "currency": { "format": { "delimiter": ",", "format": "%u%n", "negative_format": "-%u%n", "precision": 2, "round_mode": "default", "separator": ".", "significant": false, "string": "%{unit}%{number}", "strip_insignificant_zeros": false, "unit": "£" } }, "format": { "delimiter": ",", "precision": 3, "round_mode": "default", "separator": ".", "significant": false, "strip_insignificant_zeros": false }, "human": { "decimal_units": { "format": "%n %u", "units": { "billion": "Billion", "million": "Million", "quadrillion": "Quadrillion", "thousand": "Thousand", "trillion": "Trillion", "unit": "" } }, "format": { "delimiter": "", "precision": 3, "significant": true, "strip_insignificant_zeros": true }, "storage_units": { "format": "%n %u", "units": { "byte": { "one": "Byte", "other": "Bytes" }, "eb": "EB", "gb": "GB", "kb": "KB", "mb": "MB", "pb": "PB", "tb": "TB", "zb": "ZB" } } }, "nth": {}, "percentage": { "format": { "delimiter": "", "format": "%n%" } }, "precision": { "format": { "delimiter": "" } } }, "patients": { "home_or_mobile": { "help_text": "A mobile OR home phone number is required to update your contact info." }, "personal_health_number": { "term": "Personal Health Number" }, "plural_term": "Patients", "preferred_name": { "help_text": "This is the name you identify with. Providing this allows the staff to address you appropriately.", "term": "Preferred Name (if different)" }, "referral_sources": "Friend\nPhysician / Specialist\nOnline Ad\nWeb Search\nOther", "term": "Patient" }, "phrases": { "account": "Account", "account_lookup": "%{phrases_account} Lookup", "add_this_account": "Add this account", "adjuster_email": "Case Manager Email", "adjuster_name": "Case Manager Name", "adjuster_phone": "Case Manager Phone", "adjuster_title": "Case Manager", "appointment_history": "Appointment History", "appointment_not_cancellable_online": "Sorry, this appointment is no longer cancellable online. Please call to cancel.", "appointment_reminder": "Appointment Reminder", "appointment_reminders": "Appointment Reminders", "auth_number": "Authorisation Code", "back_to_practitioner_list": "Back to Booking Page", "before_appointment": null, "book_an_appointment": "Book an Appointment", "booking_information": "Booking Information", "call_to_cancel": "Contact to Cancel", "cant_find_time": "Can't find a time?", "capacity_warning": "Maximum number of participants for this treatment is %{capacity}", "changed_users": "You have changed users, please wait while the page refreshes.", "claim_awaiting_warning": "This policy’s details have been provided by the %{patient_term} and are currently Awaiting Review. In order to add this policy to any purchases and generate claims, you will first need to review the details below and approve them by clicking \"Save and Approve\"", "click_here_to_reset": "Click here to reset your credentials.", "confirm_bookings": "Confirm Bookings", "confirm_new_password": "Confirm New Password", "confirm_password": "Confirm Password", "create_an_account": "Create an %{phrases_account}", "credit_card_cta": "Go to Credit Cards on File.", "credit_card_expired": "Credit card on file has expired.", "credit_card_expiry_soon": "Credit card on file is expiring soon.", "credit_card_please_update": "Please update your payment details to avoid any interruption in booking appointments and paying balances.", "credit_cards_on_file": "Credit Cards on File", "current_password": "Current Password", "deductible": { "hint": "Enable this field if this insurer ever requires your %{patients_term} to pay a per-visit patient excess or meet an annual excess." }, "done": "Done", "email_address": "Email Address", "enter_contact_info_to_access": "Enter your email address and we will send you an email or text message with instructions to access your %{phrases_account}.", "enter_mobile_phone_number": "Enter your mobile phone number", "enter_your_password": "Enter your password", "family_members": "Family Members", "forgot_u_p": "Forgot your username or password?", "hello_name": "Hello %{first_name},", "hide_password": "Hide", "intake_form": "Intake form", "intake_form_reminder": "Attention: You have forms to complete", "intake_forms": "Intake Forms", "invalid_date": "Invalid date", "let_us_know_contact_info": "Let us know your contact information", "limited_availability": "Limited Availability", "lookup_my_account": "Lookup My %{phrases_account}", "messages": "Messages", "my_account": "My %{phrases_account}", "my_contact_info": "Contact Info", "need_more_time": "I need more time!", "new_password": "New Password", "no_staff_scheduled_for": "No staff scheduled for", "no_thanks_return_home": "No thanks, return to booking page", "optional": "Optional", "password_does_not_work": "Hmm, no luck on that password. Please give it another go.", "pay_balance": "Pay Balance", "phone_call": "Phone Call", "please_confirm_password": "Please confirm password", "please_contact_to_book": "Please contact us to book this %{treatment_term}. %{primary_phone} %{primary_email}", "please_enter": "Please enter %{name}", "please_enter_password": "Please enter a password", "please_enter_phone_number": "Please enter a phone number", "please_enter_u_email_or_mobile": "Please enter a username, email address, or mobile phone number", "please_enter_your_password": "Please enter your password.", "please_sign_in": "Please Sign In", "please_update_u_&_p": "Please update your sign in info.", "please_wait": "Please wait...", "policy_number": "Policy / Membership Number", "policy_number_long": "Policy / Membership / Registration Number", "policy_number_term_short": "Policy #", "provide_one_phone": "Please provide at least one phone number. Your mobile number can be used to look up your %{phrases_account}.", "read_more": "Read More", "reminder_preferences": "Notifications & Reminders", "request_another_code": "Request another code", "reset_password": "Reset Your Password", "reset_password_for": "Reset Password For", "return_home": "Return to Booking Page", "return_to_my_account": "Return to My %{phrases_account}", "return_to_sign_in": "Return to Sign In", "session_expired": "Your session has expired. Please sign in again to continue.", "show_password": "Show", "sign_in": "Sign In", "sign_in_as": "Sign in as...", "sign_in_to_add_account": "Sign in to add this account", "sign_in_to_your_account_page": "Sign In to Your %{phrases_account} Page", "social_link": "Google, Facebook & Twitter", "stay_signed_in": "Stay signed in", "submit": "Submit", "successfully_signed_in": "Successfully Signed In", "text_message": "Text Message (SMS)", "thank_you_comma": "Thank you,", "thank_you_for_booking": "Thank You for Booking", "thanks_for_booking_upcoming_are": "Thanks for booking. Your upcoming appointments are:", "thanks_for_choosing": "Thanks for choosing %{company_name}.", "treatment_with_staff_member": "%{treatment_name} with %{staff_member_name}", "u_or_p": "Username or Email Address", "u_or_p_is_invalid": "Username or password is invalid. Please sign in again.", "upcoming_appointments": "Upcoming Appointments", "update_password": "Update Password", "update_password_for": "Update Password For", "username_password": "Username / Password", "username_password_incorrect": "Your username or password is incorrect. Please try again.", "verification_code": "Verification Code", "verification_code_incorrect": "Sorry, your verification code is incorrect. Please re-enter your verification code.", "view_account_page": "View Your %{phrases_account} Page", "wait_while_we_load_account": "Please wait while we load up your %{phrases_account}...", "weak_password": "The password you entered is quite commonly used. Jane checks your password against a list of the most commonly used passwords to help protect your %{phrases_account} from malicious access. Please enter a new password that is at least 8 characters long. We recommend a few words that tell a memorable story for you, like \"smallredbike\".", "welcome_back_enter_password": "Welcome back. Please enter your password.", "welcome_back_sign_in": "Welcome back. Please sign in...", "welcome_to_online_booking": "Welcome to our online booking site", "you_can_use_email": "You can use your email address or a username that is easy to remember.", "you_have_booked_appointment": "%{first_name}, you have booked an appointment.", "you_have_booked_appointments": "%{first_name}, you have booked %{amount} appointments.", "you_have_upcoming_plural": "Hello %{first_name}, you have %{amount} upcoming appointments.", "you_have_upcoming_single": "Hello %{first_name}, you have an upcoming appointment." }, "relationships": { "options": { "caretakee": "Caretakee", "caretaker": "Caretaker", "child": "Child", "co-parent": "Co-Parent", "dependent": "Dependent", "descendent_child": "Descendent / Child", "father": "Father", "friend": "Friend", "grandchild": "Grandchild", "grandparent": "Grandparent", "guardian": "Guardian", "mother": "Mother", "nanny": "Nanny", "other": "Other", "parent": "Parent", "partner": "Partner", "sibling": "Sibling", "spouse": "Spouse", "step-child": "Step-Child", "step-parent": "Step-Parent" } }, "reminders": { "auto_pay_balance": { "automated_text": "(Automated)" } }, "time": { "formats_js": { "calendar": "%A %B %-d, %Y at %-I:%M%p" } }, "treatments": { "plural_term": "Treatments", "term": "Treatment" }, "user": { "marketing_emails": "Yes, I would like to receive news and special promotions by email", "ratings_emails": "Yes, I would like to provide feedback about my experience" }, "views": { "add_family_member": { "add_button": "Add family member", "buttons": { "back": "Back", "cancel": "Cancel", "confirm_appointment": "Confirm appointment", "continue": "Continue" }, "cancel": "Cancel and go back", "errors": { "country_code_required": "Country code is required", "dob_required": "Date of birth is required", "email_invalid": "Email must be a valid email address", "email_required": "Email is required", "first_name": "First name is required", "health_number_required": "Personal Health Number is required", "invalid_phone_number": "Invalid phone number", "last_name": "Last name is required", "phone_required": "Phone is required", "phone_type_required": "Phone type is required", "relationship_to_you": "Please select the relationship to you" }, "fields": { "billing_permission": "I would like to give permission for this family member to bill their payments to my account", "date_of_birth": "Date of birth", "email": "Email", "first_name": "First name", "last_name": "Last name", "mobile_phone": "Mobile Phone", "phn": "Personal Health Number", "preferred_name": "Preferred name", "pronouns": "Pronouns", "relationship_to_you": "Relationship to you" }, "headings": { "almost_done": "You're almost done!", "appointment_details": "Appointment details", "contact_info": "Tell us about yourself", "create_account": "Create your account", "patient_contact_info": "Tell us about the person you're booking for", "review_appointment": "Review your appointment" }, "helper_text": { "preferred_name": "This is the name you identify with. Providing this allows the staff to address you appropriately." }, "labels": { "booking_for": "Are you booking for yourself?", "booking_for_label": "Booking for", "booking_for_other": "No, for someone else", "booking_for_self": "Yes, for myself", "country_code": "Country", "marketing_emails": "Want to get news and promotional emails?", "marketing_signup": "Yes, sign me up!", "paying_on_behalf": "Will you be paying on this person's behalf?", "personal_health_number": "Personal Health Number", "phone": "Phone", "phone_type": "Phone Type", "practitioner": "Practitioner", "referral_source": "How did you hear about us?", "referring_staff_member": "Who were you referred to?", "relationship_to_you": "Relationship to you", "select_family_member": "Select family member", "time_and_date": "Time and date", "treatment": "Treatment", "will_not_pay_on_behalf": "No", "will_pay_on_behalf": "Yes" }, "messages": { "review_details": "Before confirming, double check that the details are correct." }, "optgroups": { "all_countries": "All Countries", "common_countries": "Common Countries", "dob": "Date of birth is required", "phn": "Personal Health Number is required" }, "optional": "(Optional)", "placeholders": { "phone": "Phone number", "pronouns": "They/Them/Theirs", "select_option": "Select an option" }, "required": "(Required)", "select_options": { "day": "Day", "home": "Home", "mobile": "Mobile", "month": "Month", "staff_member": "Select a staff member", "year": "Year" }, "submit": "Confirm and add family member", "summary": { "heading": { "one": "To add this family member, 1 fix needs to be made:", "other": "To add this family member, %{count} fixes need to be made:" }, "link": "Review and fix the error" }, "title": "Add a family member" }, "mfa": { "2fa_description": "We want to make sure it’s really you who’s signing in by adding an extra layer of protection to your account.", "2fa_phone_code_instruction": "To enable 2-step verification, enter your mobile number below. You will receive a 6-digit code to confirm your number.", "2fa_title": "2-Step Verification", "authenticator_app": "Authenticator App", "authenticator_app_will_show_code": "Your authenticator app will show a code that you can use to sign in.", "check_your_auth_app": "Check your authenticator app", "check_your_messages": "Check your text messages", "choose_2sv_method": "Choose your default verification method to complete the setup.", "clinic_requires_mfa": "Your admin requires you to enable 2-Step Verification", "code_has_been_resent": "Your code has been re-sent", "confirm": "Confirm", "confirm_password_disable_2fa": "Please confirm your password to disable 2-step verification", "confirm_password_enable_2fa": "Enter your password to enable 2-step verification.", "default": "Default", "did_not_receive_code": "I didn't receive a code", "enable_2_step_verification": "Enable 2-step verification", "enter_code": "Enter code", "enter_code_auth_app": "Enter the code generated by your authenticator app to continue.", "enter_code_auth_app_setup": "Enter the code generated by your authenticator app to complete setup.", "enter_your_code": "Enter your code", "enter_your_phone_number_enable_2sv": "Enter your phone number to enable 2-step Verification.", "incorrect_code": "Your code is incorrect. Please try again.", "invalid_code_error": "Invalid code", "learn_more": "Learn more", "lost_access_to_mobile": "Lost access to your mobile?", "open_authenticator_app": "Install or open an authenticator app (such as Authy or 1Password) and scan the QR code below.", "please_enter_verification_code": "Please enter a verification code", "raw_code": "Or enter this setup key manually:", "remember_this_device": "Trust this browser to skip 2-step verification for 30 days", "secure_your_account_with_2sv": "Secure your account with 2-step verification", "set_as_default": "Set as default", "set_up_auth_app": "Set up authenticator app", "setup_steps": "Step %{current_step} of %{total_steps}", "skip_and_enable_later": "Skip and enable later", "skip_and_setup_later": "Skip and setup later", "sms_description": "Receive a code via text message (SMS) to your mobile phone.", "sms_title": "Text Messages", "text_message_sent_to": "A text message with a 6-digit code was just sent to", "text_message_sent_to_number_ending_html": "A text message with a 6-digit code was just sent to a number ending in <b>%{last_four_digits_phone_number}</b>.", "text_message_sms": "Text Message (SMS)", "totp_description": "The most secure method, and it even works without mobile service.", "totp_title": "Authenticator App (Recommended)", "will_receive_code_text_message": "You will receive a one-time code via text message to your mobile phone number each time you sign in.", "your_account_now_requires_2sv": "Your account now requires 2-step verification.", "your_admin_requires_2sv": "Your admin requires 2-Step Verification" }, "onboarding": { "bookmark_page": "Bookmark this page", "company_name_set_up": "%{company_name} Setup", "setup_username_and_password": "Set up a username and password", "step_one_of_three": "Step 1 of 3", "step_one_of_two": "Step 1 of 2", "step_three_of_three": "Step 3 of 3", "step_two_of_three": "Step 2 of 3", "step_two_of_two": "Step 2 of 2" }, "pay": { "index": { "balance_owing": "your balance owing is", "items_title": "Items", "page_title": "Pay" } }, "pre_pay": { "index": { "appointment_name_with_patient": "%{appointment_name} for %{patient_name}", "belonging_to": "(Belongs to %{relation_name})", "ccv_code": "CVV Code", "ccv_is": "A CVV code is the 3 or 4 digit code to the right of your signature strip on the back of your credit card.", "complete_card_on_file": "%{first_name}, to complete your booking, please put a credit card on file. It won't be charged at this time.", "complete_deposit": "%{first_name}, to complete your booking, please pay a deposit amount of", "complete_pay": "%{first_name}, to complete your booking, please pay the balance owing of", "ending_in": "ending in", "enter_card_number": "Enter your credit card number...", "enter_new_card": "Enter a New Card:", "enter_new_payment_method": "Enter a new payment method:", "expiry_month": "Expiry Month...", "expiry_year": "Expiry Year...", "items_title": "Appointments", "online_payments_processed_with": "Online payments processed with Jane Payments.", "other_invoices_warning": "We’re going to have to process your payment in multiple steps because you have items to pay to different practitioners or locations at %{company_name}. We’ll process %{primary_amount} first, and then the remaining %{other_amount} as separate transactions.", "pay": "Pay", "pay_with_card": "Pay with Card on File", "please_enter_valid": "Please enter a valid credit card", "please_pay": "%{first_name}, please pay", "please_provide": "Please provide payment information", "privacy_policy": "Privacy Policy", "save_credit_card": "Save Credit Card", "security_info": "Security Information", "use_card_on_file": "Use Your Card on File:", "use_other_payment_methods": "Pay using:", "we_accept": "We accept %{cards}.", "what_is_this": "What is this?" } }, "time_zone": { "change_time_zone": "Change Time Zone", "clinic_time_zone": "Clinic Time Zone", "hint": "Time will adjust automatically for daylight savings if appropriate for your region.", "intro": "You can select your preferred time zone for booking and managing appointments. It is helpful if you live in a different time zone from the clinic or travel between time zones before an appointment.", "preference_mismatch_banner": "The timezone used to book was <strong>%{logged_out_time_zone}</strong>. If this was correct and you want to save this, adjust the time zone on the <strong>My Account</strong> page within the <strong>Time Zone</strong> section to avoid future warnings.", "time_zone": "Time Zone", "time_zone_change_failure": "Unable to save Time Zone, please try again", "time_zone_change_success": "Your time zone has been saved. The page will refresh automatically in a few seconds to reflect the update throughout Jane." } } } }; var userTranslations = {"en-GB":{"patients":{"term":"Client","referral_sources":"Friend or Family Recommendation \r\nGoogle or Internet Search\r\nRadio Ad\r\nPassing By Clinic\r\nGP or Specialist Referral\r\n(Digital) Road Side Ad\r\nLeaflet\r\nFacebook\r\nLinked In\r\nPetrol Pump Ad\r\nSaw the Spine Plus Car!\r\nOther"},"reminders":{"sms":{"single":{"not_cancellable":"%{company} - You have an appointment at %{location} with %{staff_member} %{relative_date} at %{time}. See you soon."}}},"online_booking":{"cancellation_policy":"Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require %{cancellation_period_in_words} notice for any cancellations or changes to your appointment. Patients who provide less than %{cancellation_period_in_words} notice, or miss their appointment, will be charged a cancellation fee equal to the full amount of the missed appointment.","agree_to_cancellation_policy":"Please note that by booking on our website, you are agreeing to the cancellation policy below.","banner_notice":"**FOR IDD SPINAL DECOMPRESSION THERAPY (AVAILABLE AT OUR CHIGWELL \u0026 HORNCHURCH CLINICS) OR FOR ANY INSURANCE BOOKINGS \r\nPLEASE CALL OUR BOOKING TEAM ON 020 8501 0937**\r\n\r\nPlease note you will be required to (have) enter(ed) a valid credit / debit card, the details of which will be held securely on our system. These details will not be visible to anyone and your credit / debit card will NOT BE CHARGED unless you breach our cancellation policy (fail to arrive for your appointment or give less than 24 hour notice of cancellation / rescheduling - in which case the full fee will apply)."},"email":{"cancellation_policy":"POLITE NOTICE, NB: If you don't turn up for your appointment or if you fail to give adequate notice (24hrs) of cancelling an appointment we likely won't be able to offer that appointment slot to another patient (who may be in desperate need of an appointment), PLUS we won't cover our staffing and premises costs. PLEASE NOTE that our CANCELLATION POLICY: if you cancel with less than 24 hours notice or fail to arrive for your appointment the FULL FEE will apply for your appointment. Thank you for understanding.","welcome":{"intro":"Thanks for choosing Us\r\n\r\nA couple of things to know about me \u0026 my team:\r\n\r\n1.\tI established our clinic in Chigwell in 2000, Woodford in 2014, Hornchurch in 2020.\r\n\r\n2.\tMost of our long term successes are achieved with 3 phases: PAIN RELIEF - HEALING - CORRECTION, so we don't just provide TEMPORARY relief but also address any underlying causes such as muscle imbalance, poor posture. I want you to leave EVERY session confident and clear about the PLAN.\r\n\r\nRobert Shanks - \r\nDirector","details":"\r\nYou can call our friendly reception team anytime (020 8501 0937).\r\n\r\nOr you can manage your account and book online. For online access, please click the link ABOVE to set up access to your (online) account."},"booking_reminder":{"details":"Further to your last booked appt with us which was some time ago, we were just wondering how you are doing and if you needed or wanted to try any of our (other) services: \r\n[OSTEOPATHY](https://www.spineplus.co.uk/osteopath-in-london),\r\n[MEDICAL](https://www.spineplus.co.uk/acupuncture-treatment-in-london/) or [ELECTRO](https://www.spineplus.co.uk/electro-acupuncture/) - ACUPUNCTURE\r\n[IDD THERAPY (Intervertebral Disc Decompression,)](https://www.spineplus.co.uk/idd-therapy-essex/)\r\n[SHOCK WAVE THERAPY](https://www.spineplus.co.uk/shockwave-therapy/),\r\n[TECAR THERAPY,](https://www.spineplus.co.uk/tecar/)\r\n[LASER THERAPY](https://www.spineplus.co.uk/laser/),\r\n1:1 PILATES,\r\nONSITE ULTRASOUND SCAN,, GUiDED INJECTION or referral for an [MRI SCAN from £350](https://www.spineplus.co.uk/diagnostics/).\r\n\r\nYou can (re-)book with anyone of the [SPINE PLUS TEAM](https://www.spineplus.co.uk/about-us/)","default":"We haven't seen you for a while, just wondering how you were doing, if you needed any further (top up) treatment from us, or wanted to try any of our other services:\r\n\r\nOSTEOPATHY: manipulation \u0026 massage to help alignment, mobility and reduce muscle tension.\r\nMEDICAL or ELECTRO- ACUPUNCTURE: to release stubborn muscle tension \u0026 knots that can cause tension headaches, chronic low back pain \u0026 referred pain.\r\nIDD THERAPY Intervertebral Disc Decompression: for disc bulges, spondylosis or stenosis in your spine.\r\nSHOCK WAVE THERAPY for tendon problems.\r\nTECAR THERAPY for enhanced healing following injury or orthopaedic surgery\r\nLASER THERAPY to reduce inflammation \u0026 speed healing\r\n1:1 PILATES for improved posture and core stability.\r\nONSITE ULTRASOUND SCAN, GUiDED INJECTION or referral for an MRI scan\r\n\r\nOr if you just want a chat to see what might be best, we'd be happy to help. Your most recent practitioner and treatment type are shown below, though you can re-book with anyone of the TEAM"},"thank_you":{"details":"Please be aware that we require 24 hours notice for any cancellations or rescheduling of your appointment otherwise your credit / debit will be charged the full amount of the appointment fee."},"reminder":{"details":" \r\nYou can call our friendly reception team anytime (020 8501 0937).\r\n\r\nOr you can manage your account and book online. For online access, please click the link below to set up access to your account"}},"views":{"ratings":{"thank_you":{"positive_reviews_prompt":"Great! We wonder, could you be so kind to add your review to our Google Business page, it's just one step away. We would be so appreciative if you could :-)","negative_reviews_prompt":"Oh no! Our practitioners always aim for 5 star service. Give them / us a chance to win back those stars by leaving us feedback. We'll work hard to make your next experience a better one."}},"appointments":{"confirm":{"reason_for_visit":"What is the reason for your visit? \r\nIf you have a discount code please enter it here."}}},"mass_welcome_email":"Just letting you know we've recently updated our **online appointment booking software**. As a former / existing patient of **SPINE PLUS** (Osteopathy \u0026 Physiotherapy) Clinics this is a ONE TIME* email, welcoming you to our new online booking system. With our new system it will be super easy for you to schedule appointments, cancel upcoming appointments and view your appointment history. However you can of course continue to ring our booking line on 020 8501 0937 (for all three clinics) if you'd like speak to someone, or email us on reception@spineplus.co.uk\r\n\r\nThe link below will let you set up a username and password for your Spine Plus (Essex) profile.\r\n\r\n*We apologise if this email reaches you and is inappropriate or unwanted - we had no other way or reaching our existing clients than sending this type of (one time) email message, you are not on an email marketing list and will not receive any further such emails from us on this matter.*","user":{"marketing_emails":"Yes, I would like to receive news, tips on injury prevention and special promotions by email. (We will not share you email address with ANY third parties)."}}}; var baseTranslations = deepMerge(staticTranslations, userTranslations); var adaptedTranslations = { "en-GB": { patients: { plural_term: "Clients" }, treatments: { plural_term: "Treatments" } } }; window.locale = "en-GB"; window.translations = deepMerge(baseTranslations, adaptedTranslations); if (window.sentryClient && window.sentryClient.addBreadcrumb) { sentryClient.addBreadcrumb({ message: "script after public vendor chunk executed" }) } if (window.sentryClient && window.sentryClient.addBreadcrumb) { sentryClient.addBreadcrumb({ message: "script after public chunk executed" }) } // Taken from `app/assets/javascripts/common/storage.ts` var storageSupported = function(getStorage) { try { var storage = getStorage() if (!storage) { return false } var key = '6a3b7014725868e837b69f4a7e4d0a5f6e72d70a3aba001e3b5cd91d38080260' // a random sha-256 hash storage.setItem(key, key) storage.removeItem(key) return true } catch (error) { return false } } var localStorageSupported = function() { return storageSupported(function() { return window.localStorage }) } var sessionStorageSupported = function() { return storageSupported(function() { return window.sessionStorage }) } window.checkBundleLoaded && window.checkBundleLoaded({ chunkNames: ["public","vendor_public"], accountsAppHost: "https://accounts.janeapp.com", }) jQuery(function() { App.Config || (App.Config = {}); return App.Config.compatible_patient_browser = "true"; }); $(function() { if (App.Config.compatible_patient_browser != "true") { $('#patient-browser-compatibility').modal('show'); } }); var notices = [] var handleFlash = () => { if(notices && notices.length ){ notices.forEach( n => { try { notify(n.msg, {type: n.type, title: n.title}) } catch(e) { alert((n.title || "") + " " + n.msg) } }) } } if (window.notify){ handleFlash() } else { document.addEventListener("chunksLoaded", handleFlash) } try { if (sessionStorage && sessionStorage.getItem && sessionStorage.setItem) { var browser_tab_id = sessionStorage.getItem('browser_tab_id') if (!browser_tab_id) { browser_tab_id = Math.random().toString(36).substring(2, 15) + Math.random().toString(36).substring(2, 15); sessionStorage.setItem('browser_tab_id', browser_tab_id); } document.addEventListener('DOMContentLoaded', function(event) { // Add browser_tab_id to all rails form POSTs var input = document.createElement('input') input.type = 'hidden' input.name = 'browser_tab_id' input.value = browser_tab_id var forms = document.getElementsByTagName('form') for (var i = 0; i < forms.length; i++) { forms[i].appendChild(input) } }); } } catch (e) {} var antiCSRFTokenMetaElement = document.querySelector('head meta[name="csrf-token"]') if (antiCSRFTokenMetaElement && antiCSRFTokenMetaElement.content && typeof setAntiCSRFToken !== 'undefined') { setAntiCSRFToken(antiCSRFTokenMetaElement.content) }