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Our experts recruit across 20 sectors, so whether you are looking to hire your next head of finance, or urgently require supply teachers, we can help you.Accountancy & financeReed’s consultants are experienced in the accountancy and finance recruitment market, with each member of our team specialising across sectors and qualification levels.Find out moreBusiness support & administrationBased across the UK, our specialists have a proven track record in quickly finding you high standard business support and administration professionals to meet your needs.Find out moreEducationOur national network of specialist education recruiters work with over 10% of UK schools and understand the complex requirements of the classroom.Find out moreHealth & careFor over 65 years, Reed has delivered a full range of specialist health and care staffing solutions to the public, private, and third sectors.Find out moreScientific, food & FMCGWe specialise in recruiting high-calibre professionals for your key science roles, allowing you to be at the forefront of scientific advancements.Find out moreTechnologyWe are the IT recruitment specialists of choice for a broad range of corporate, public sector and SME organisations recruiting for both permanent and contract positions. Find out moreView all recruitment specialismsDevelop and grow your business with our network of local recruitment specialists behind youWorking with Reed, you don't have to go it alone. With over 65 years' experience in specialist recruitment, our dedicated consultants work with you to find talented professionals, to help your business flourish. Access to22m candidate CVsWe have a4.8average rating on GoogleA database of>390ktemporary workersOur latest success storiesClientSutton Adult Education CollegeReed is now first choice for Sutton Adult Education College, having successfully filled both their interim and permanent roles for a college principal.Read moreClientCountry Land and Business AssociationReed’s financial recruitment expertise helps the Country Land and Business Association find an experienced finance director to enhance their team.Read moreClientMenzies Wealth ManagementMenzies Wealth Management used Reed’s expertise in the insurance and financial services sector to source a senior-level financial planner to expand their private client advisory team.Read moreClientLancashire Teaching AgencyLancashire County Council (LCC) joined forces with Reed to establish the Lancashire Teaching Agency (LTA), combating teacher shortages, while helping to drive forward school standards and educational attainment.Read moreClientBespoke IT Solutions LtdOver the last three years, Reed has built up a strong relationship with Bespoke IT Solutions Ltd, sourcing high-calibre tech professionals for 20 different roles.Read moreClientOncologica UKReed has worked closely with Oncologica to secure hundreds of professionals to support high volumes of Covid and cancer testing throughout the pandemic.Read moreWhat's happeningToolBenefitsYour essential professional guides to UK salaries and benefits in 2025Discover the latest salary trends in the UK for 2025 with our comprehensive guides. Reed’s salary and benchmarking guides provide essential wage data and insights across 10 industries.Read moreToolInterviewingInterview question generator for smarter recruitingMake interview prep easy! Find common interview questions and learn good interview questions to ask with the Reed AI-powered interview question generator tool.Read moreWebinarEmployerEmployee advocacy – your biggest asset or biggest riskWatch our webinar with Linda Moir, the leader hand-picked by Sir Richard Branson to transform Virgin Atlantic’s in-flight experience, for a candid exploration of employee advocacy. This insightful webinar will delve into the power and potential pitfalls of turning your employees into brand champions.Read moreFind a Reed officeOur national coverage allows us to offer a recruitment service tailored to your needs, with accurate local market intelligence on salaries, competitors and the best professionals who can help your business thrive.LondonManchesterBirminghamLeicesterNottinghamLeedsMilton KeynesCoventryLiverpoolCardiffGlasgowBristolTrustpilotFor employersAuthorise timesheetsPermanent recruitmentTemporary recruitmentExecutive searchLearning & developmentAll servicesFor candidatesSubmit timesheetsFind a roleWork with a consultantCourses marketplaceProfessional qualificationsOur expertiseAccountancy & financeBusiness supportEducationTechnologyAll sectorsResourcesArticleseBooks, guides & toolsEventsJames Reed's podcastInterview question generatorAbout ReedOur historyESG & sustainabilityOur companiesWork for ReedFranchise PartnershipsDiversity & inclusionContactFind a Reed officeGet in touchComplaints policyFraudulent employment offersFacebookTwitterLinkedInStay up to date with the latest employer insights & eventsEmail addressBy submitting this completed form to us, you agree to Reed contacting you about our products and services, and content that may be of interest to you. 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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But this will only come from a fully verified account.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How do you identify a verified Reed WhatsApp account?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"There are several ways you can identify that what you are receiving is coming from an official Reed source:","marks":[],"data":{}}]},{"nodeType":"ordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our WhatsApp account has the verified blue tick and following blurb (see image below), the account is also linked to this website (","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"http://www.reed.com"},"content":[{"nodeType":"text","value":"www.reed.com","marks":[],"data":{}}]},{"nodeType":"text","value":").","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To be able to receive WhatsApp communications from our recruiters we will need to have gained your consent, so you shouldn’t be hearing from us unless we have this.\n","marks":[],"data":{}}]},{"nodeType":"embedded-asset-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"38CN8kCZJsrKOQmI1T5S5B","type":"Asset","createdAt":"2025-06-24T09:01:50.606Z","updatedAt":"2025-06-24T09:01:50.606Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":3,"revision":1,"locale":"en-US"},"fields":{"title":"Blue tick Reed wide image","description":"","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/38CN8kCZJsrKOQmI1T5S5B/ee19b99a1145c8469f0958b1c84b84b7/Blue_tick_Reed_wide_image.jpg","details":{"size":172745,"image":{"width":1890,"height":1417}},"fileName":"Blue tick Reed wide image.jpg","contentType":"image/jpeg"}}}},"content":[]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]}]}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"How can you identify a scam?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In the digital age, scammers have found new avenues to exploit unsuspecting job seekers. Social media and messaging apps have become a breeding ground for fraudulent employment offers. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To protect yourself from falling victim to these scams, it's crucial to learn how to identify them. Here are some key tips to help you recognise fraudulent employment offers on all platforms:\n\n1. Too good to be true: If the job offer seems too good to be true, it probably is. Scammers often lure victims with promises of high salaries, minimal work, and luxurious benefits. Be sceptical of job offers that sound unrealistic.\n\n2. Unsolicited job offers: Legitimate employers usually don't reach out to job seekers on WhatsApp without prior communication and consent, or from an unverified account. If you receive a job offer out of the blue from an unknown number, be cautious.\n\n3. No verifiable information: Scammers often provide vague or unverifiable information about the company and the job. Legitimate employers should be willing to share details about the company's name, location, website, and a proper job description.\n\n4. Request for personal information: Be wary of job offers that immediately ask for personal information such as your bank account details, or passport information. Legitimate employers typically gather such information later in the hiring process.\n\n5. Poor grammar and spelling: Scammers often have poor language skills. If you notice frequent grammatical errors and awkward language in job offers, it's a red flag.\n\n6. Too much urgency: Scammers use tactics like creating a sense of urgency, pressuring you to make quick decisions. They may say things like, \"This opportunity won't last long.\" Take your time to research and evaluate any job offer.\n\n7. Unprofessional communication: Pay attention to how the recruiter communicates. Legitimate companies typically use professional email addresses, not generic Gmail or Yahoo accounts. Verify the legitimacy of the company's email domain.\n\n8. Fake websites: Scammers often create fake websites that mimic legitimate companies. Verify the website's authenticity by checking for an ‘About us’ page, contact information, and conducting an online search for reviews.\n\n9. Request for money: Never send money to secure a job offer. Scammers may ask for fees, background check payments, or training costs. Legitimate employers do not require candidates to pay upfront.\n\n10. No face-to-face interaction: If the entire hiring process happens through messaging without any face-to-face or video interviews, it's suspicious. Legitimate employers often want to meet candidates in person or via video.\n\n11. Trust your instincts: If something feels off or makes you uncomfortable, trust your instincts. It's better to decline a potentially fraudulent offer than to become a victim.\n\nIt is vital that you remain vigilant, these scams are no different from those you receive relating to other services including banking, car insurance, mortgages etc. Remember that scammers prey on desperation and hope, so approach job offers with a healthy dose of scepticism, and always prioritise your safety and security.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"What should I do if I think I have been scammed?","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reed does not use WhatsApp, Telegram, Facebook, SMS/RSC, or any other type of instant messaging app, to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/screening/articles/how-candidates-can-spot-job-scams"},"content":[{"nodeType":"text","value":"recruitment scam","marks":[],"data":{}}]},{"nodeType":"text","value":", please report this to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.jobsaware.co.uk/report"},"content":[{"nodeType":"text","value":"JobsAware","marks":[],"data":{}}]},{"nodeType":"text","value":" are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. 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This means organisations need to use phone or video interviews to assess jobseekers. While some are continuing to use phone interviews as a method of filtering applicants, others requiring quick turnarounds are using easy-to-arrange phone interviews as the only stage in the process.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Phone interviews present different experience to face-to-face and video interviews. It might seem like a relief not to have an interviewer scrutinising your appearance and body language, but it also means it can be harder for you to make a good impression on them.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Below are some tips to ensuring you give the best phone interview you possibly can:\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Prepare like it is a face-to-face interview\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Regardless of whether your interviewer is using this as a single interview or as a first interview to shortlist candidates, you should still prepare as though this is a face-to-face meeting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Find out as much as you can about the organisation who you would be working for. Research your interviewer and what they do at the company. List your key achievements and areas which demonstrate your skills.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Make sure that you write down any questions you want to ask. A phone interview is an ideal time to find out more about the role you have applied for, company culture and personal development opportunities.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Have your preparation to hand\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When preparing for a face-to-face interview, it is important to memorise information, as consistently referring to pieces of paper does not create a flowing conversation and can count against you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In a phone interview, an interviewer cannot see you referring to your notes, so you can do this much more often than in a face-to-face setting.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"As part of your preparation, make a note of any important figures you can quote back to your interviewer, such as your sales figures, number of customers you have helped and other areas where you have gone above and beyond targets.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Have your CV and anything else you used in your application to hand, such as a cover letter, to ensure that you can refer to what you have listed on them; your interviewer will be doing the same.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"However, do not fall into the trap of simply reading off a piece of paper, as this will be apparent to your interviewer. Instead, drop any information in naturally, ensuring that conversation continues to flow freely.\r","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Communicate clearly and concisely\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"It is more difficult to have a naturally flowing conversation over the phone than face to face. There are actions you can take to help the conversation progress naturally.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The most important element is listening hard to your interviewer. Take on board all elements of their questions, making a note of anything that seems particularly important, in case they refer back to it later.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Always leave a pause when an interviewer stops speaking, just to make sure that you are not interrupting them. This pause will also give you some time to frame your answer in your mind.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"When answering questions, put on your best ‘telephone voice’ and speak with enthusiasm and energy. Enunciate as much as you can, not forgetting to breathe. Having a glass of water to hand will also help you.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Just because there is no visual element, it does not mean you have to speak as much as possible. Well-formed, concise answers will make a far better impression than you rambling to make the same point over five minutes that you could have made in 30 seconds.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Finally, before the interview begins, make sure you can take the call in a quiet area where you will not be interrupted.\r","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"By following these steps, and applying face-to-face interview practice, you will make a great impression on your potential employer.\r\n\r\n","marks":[],"data":{}},{"nodeType":"text","value":"If you are looking for a job, permanent or temporary, across one of our 20 specialisms, ","marks":[{"type":"bold"}],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.reed.com/employers/get-in-touch"},"content":[{"nodeType":"text","value":"contact your local Reed office","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":".","marks":[{"type":"bold"}],"data":{}}]}]},"tagsToLink":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"topicinterviewing"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1frH8TLsWZcpwNRITUJc8h","type":"Entry","createdAt":"2021-05-27T10:55:24.325Z","updatedAt":"2023-04-28T10:55:19.593Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":60,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"page"}},"locale":"en-US"},"fields":{"cmsName":"Page (Topic) \u003e Interview advice","type":"Topic","urlPath":"/articles/interview-advice","publishedDate":"2021-05-24T00:00+01:00","htmlTitle":"Interview advice","metaDescription":"Interview advice supporting employers in conducting the best possible interviews and helping candidates impress prospective employers","ogTitle":"Interview advice","ogImage":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"7qqwgjna58ct"}},"id":"1GXSOOLIBFU8icseeDUxbx","type":"Asset","createdAt":"2021-06-15T15:45:56.235Z","updatedAt":"2021-06-15T15:45:56.235Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":1,"locale":"en-US"},"fields":{"title":"Interview questions square image","file":{"url":"//images.ctfassets.net/7qqwgjna58ct/1GXSOOLIBFU8icseeDUxbx/b50a1d55d19f275d46cd828950e877b1/shutterstock_1414700966__1_.png","details":{"size":317433,"image":{"width":424,"height":424}},"fileName":"shutterstock_1414700966 (1).png","contentType":"image/png"}}},"markUpCode":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the best piece of interview advice?","acceptedAnswer":{"@type":"Answer","text":"The best piece of interview advice is to understand exactly what you are looking for before the interview starts – preparation is key. Writing a checklist of expectations can help you when you come to comparing interviewees. Conducting the perfect interview is not always easy – there are many things you need to consider. Are your questions relevant to the job? Do you have unconscious biases that you need to be aware of? How do you ensure you get the most out of the interview? 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