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Book Your Appointment Online Call our local rate number 03300 41 46 70 Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Call Us We value your feedback Submit Complaint To submit a complaint, please click the button above. We value all feedback and learn from any suggestions, complaints or expressions of dissatisfaction. We learn by being challenged and spend a lot of time reflecting on opportunities to improve because, ultimately, we are on a journey of continual improvement and can always find new ways to do better. If you are submitting a complaint, a member of our team will respond within 24 hours to acknowledge the form has been received and explain what the next steps are. This may involve arranging a call to discuss your comments further so we can respond appropriately, or we may confirm that we are investigating. We value your feedback To submit a complaint, please click the button above. We value all feedback and learn from any suggestions, complaints or expressions of dissatisfaction. We learn by being challenged and spend a lot of time reflecting on opportunities to improve because, ultimately, we are on a journey of continual improvement and can always find new ways to do better. If you are submitting a complaint, a member of our team will respond within 24 hours to acknowledge the form has been received and explain what the next steps are. This may involve arranging a call to discuss your comments further so we can respond appropriately, or we may confirm that we are investigating. 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Discuss your requirements 020 7480 5976 Services Success Stories News About Contact Us Careers Services Success Stories News About Contact Us Careers Call Us Our Services Sano Physiotherapy Back In Action Back in Action Services Our Services Sano Physiotherapy Back In Action Back in Action Services We offer a wide range of musculoskeletal management solutions to support your employees’ health and wellbeing. Browse our services below or complete the enquiry form a little further down to enquire directly On-site Physiotherapy Our in-house physiotherapy service enables rapid, immediate, effective care as soon as problems arise. Learn more Off-Site Physiotherapy If your company is looking for an occupational physiotherapy service but doesn’t have the want or space for an on-site clinic, then we can treat your employees off-site on an as-needed basis away at one of our Network Practices. Learn more Remote Physiotherapy Immediate and effective specialised physiotherapy intervention for all employees – even those based at home or in remote settings. Learn more Display Screen Equipment Assessments Professional help and advice sourcing the most cost effective equipment Learn more Workstation Assessments We assess employees in their normal work environment and set up so we can analyse the true situation. Learn more Ergonomic Consultancy Ergonomics can help employers to identify poor / inefficient practices and implement strategies to enhance employees’ health, safety and wellbeing, and at the same time, improve productivity and working efficiency. Learn more Manual Handling Training Specific, task based training based on risk profiling, tailored to local conditions Learn more Injury Prevention Training Tailored training solutions to reduce workplace injuries, improve safety, and support employee wellbeing Learn More Health & Wellbeing Promotion Create a Culture of Good Physical Health & Wellbeing with Physical Health Promotion Learn more Download Our Services Brochure A guide to help your decision making Descriptions of all of our services Indicative costs and ROI Suitable to take to decision making meetings Get the brochure Free Download Now Don't see what you're looking for? Contact us for bespoke services For immediate discussions, please call: 03300 41 46 70 Or For more detailed enquiries, please email: rehab@sanophysiotherapy.com Prefer to fill out a form? 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Professional, accredited physiotherapy near you. Find Your Local Clinic Refer into our clinics A professional physiotherapy service, including sports massage and injury rehabilitation throughout clinics in the Midlands, Yorkshire, the North East and Teesside. All treatment is provided by experienced registered healthcare professionals. Sano Physiotherapy Sano Clinics 3 Days We see 98% of our clients within 3 working days Our physiotherapy clinics provide hands-on care when you need it. Professional, accredited physiotherapy near you. Sano Physiotherapy Sano Clinics 3 Days We see 98% of our clients within 3 working days A professional physiotherapy service, including sports massage and injury rehabilitation throughout clinics in the Midlands, Yorkshire, the North East and Teesside. All treatment is provided by experienced registered healthcare professionals. Find Your Local Clinic Refer into our clinics We deliver client centred physiotherapy at scale across the UK 3 Day Average from booking to appointment 40+ Clinics across England 3,000+ In clinic appointments delivered per week Certified Registered Healthcare Professionals Hands-On Care delivered at every appointment 3 Day Average from booking to appointment 40+ Clinics across England 3,000+ In clinic appointments delivered per week Certified Registered Healthcare Professionals Hands-On Care delivered at every appointment Hear what our clients have to say Don't take our word for it, hear what genuine clients have to say about our hands-on physiotherapy services Rapid access to care Diligent professional clinicians Outcome focused and responsive to your needs Find out more Covering England. Find Your Sano Clinic Today... All of our clinics accept self-funding clients and referrals from business customers Appointments available within 3 days 40+ clinics owned and operated directly by Sano Physiotherapy A network of associate practices available across the UK Search Book an appointment Find Your Sano Clinic Today... All of our clinics accept self-funding clients and referrals from business customers Appointments available within 3 days 40+ clinics owned and operated directly by Sano Physiotherapy A network of associate practices available across the UK Search Book an appointment Curious about the Sano client experience? We understand that your first physio appointment can be a daunting experience. Read about our service below or get free advice. 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Call our local rate number 03300 414670 Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Call Us Meet our dedicated team. Any organisation is only as good as it's people. Here are some of the leaders and managers that drive our success. Meet our dedicated team. Any organisation is only as good as it's people. Here are some of the leaders and managers that drive our success. Filter: View All Senior Management Team Service Leaders Managers Navigate Our Teams: Senior Management Team Service Leaders Managers Senior Management Team Matt Taylor Managing Director Matt founded Sano Physiotherapy Ltd in October 2010, setting up the companies first clinic (in a room in a gym) in his hometown of Pudsey. Having worked clinically at Sano until 2018, Matt relinquished his clinical duties following Private Equity investment in the business and, as Group Managing Director, works closely with the Senior Management Team to ensure Sano achieves its goals and objectives and delivers exceptional outcomes for all customers and stakeholders. He leads on new business development and mergers and acquisitions within the Sano group and is passionate about staff development and progression throughout the organisation. Outside of work I am a family man and enjoy nothing more than spending time with my 2 sporty young children and my (very understanding) wife. I enjoy keeping fit, am a passionate Aston Villa fan and a coach for several junior sports teams. On a weekend, you will more than likely find me standing on a pitch side somewhere! Marcus Rogers Head of Operations Marcus joined Sano as employee #2 in 2012, progressing from ‘Finance and Clerical Administrator’ to Operations Manager and then Head of Operations. Marcus leads our operations department which includes Client Care, Marketing, Back in Action Operations and Back in Action Customer Service as well as external contractors and services. Marcus’ focus is always on identifying and delivering excellence, continually improving quality and leading a positive culture throughout the entire company. Outside of work I am a father of 2 wonderful young girls and husband to a long-suffering wife who, as my better half, keeps me on the level while I balance work and more hobbies than is healthy. I am a passionate artist, golfer, gamer, musician, technophile, museum goer and much, much more. Neil Holroyd Head of Clinical Service Delivery Neil is currently the ‘Head of Clinical Services’ and joined Sano in 2013 as a Junior Physiotherapist whilst working part-time in professional Rugby League. Since then, he has progressed through various clinical roles and transitioned in to a managerial role in 2019. Neil leads our clinical team, and is responsible for all clinical delivery across the organisation including, in-clinic, occupational health, FCP and ergonomics. He’s currently undertaking further managerial and leadership CPD University of Leeds aiming to complete a masters in the near future, whilst also continuing to help out covering clinics when needed. Away from Sano, I spend much of my time with my family and a new Golden Retriever, Biffy. I enjoy travelling, socialising, cooking, exercising and particularly running, having recently completed a number of half marathons including the Great North Run last year. Away from this, you’ll find me watching and supporting Wakefield Trinity (Rugby League), Yorkshire C.C.C. (Cricket) or Chesterfield FC (Football). Willem Maree Head of Finance and HR Willem is originally from South Africa where he attended university and started his professional career in an Auditing firm. Willem and his wife moved to the UK in 2009. He first started working in the private Physiotherapy sector in 2010 and joined the Sano team in 2018. He now oversees all financial aspects in the Sano Group. On a more personal note, I am married and the father of 2 young twin boys. At weekends I enjoy just about any outdoor activity (following too much screen time during the week). My hobbies include walking, photography, rowing, camping and of course (typical South African) nothing is better than a Braai (BBQ) with family and friends. Rebecca Overend Head of Customer Success In 2022, Beki joined Sano Physiotherapy after working in the NHS as an Operations Manager, leading the Covid vaccination programme mobilisation for a Primary Care Network. After this role, Beki led our Client Care Team before moving into the Senior Management Team as Head of Customer Success in January 2025. As Head of Customer Success, Beki is responsible for overseeing all customer success across the Sano Physiotherapy Group. This includes Back In Action UK, our Sano Physiotherapy in-clinic services, and First Contact Practitioner contracts within the NHS. Outside of Sano, you will find me hiking up a hill or enjoying some retail therapy. I love to travel and believe in maintaining a healthy work/life balance to ensure I bring my best self to both my personal and professional endeavours. Service Leaders Conor Dillon Occupational Health Service Lead Conor Dillon is our newest Occupational Health Service Lead at (Sano) Back in Action. He brings with him a deep understanding of the physical demands of manual labour roles having worked as an Occupational Health Physiotherapist within the construction industry for many years. Conor is dedicated to improving workplace wellbeing, reducing injury risk, and supporting sustainable return-to-work strategies by improving the overall quality of services to all customers. Outside of work, I am a keen Gaelic footballer and basketball enthusiast having played for multiple teams over the years . I also enjoy being outdoors and walking with my two spaniels. Alice Frewin Occupational Physiotherapy Service Lead Alice joined Sano in 2018 as part of a business acquisition. She initially worked as a Senior Physiotherapist before progressing into a Clinical Operations post and has been in her current role as Occupational Health Service Lead since January 2023. Alice has worked within the Occupational Physiotherapy space for the past 10 years and enjoys working with multiple stake holders to deliver quality Occupational Physiotherapy services to Back in Action customers. Outside of work, there’s nothing better than being a mum to my little girl. I’m a sociable person and cherish time with friends and family. I love all things food, drink, and travel and often in my free time (not that there’s too much), you’ll find me up hiking in the hills somewhere, trying not to get lost! Managers Olayemi Oladeji Clinical Operations Manager With over 12 years of experience in clinical physiotherapy, Olayemi has supported patients from all walks of life on their journey to better health. His passion lies in improving patient outcomes and ensuring that every interaction he has—no matter how small—is one that motivates, promotes healing, and helps restore physical wellbeing. Olayemi’s goal is to help create an environment where clinicians are empowered to deliver the highest standard of care, and where clients consistently feel seen, supported, and encouraged. Outside of work, I’m a big football fan and a loyal Newcastle United supporter. I also enjoy playing video games and spending quality time with my loved ones. I believe that balance, connection, and a positive mindset are just as important in life as they are in recovery—and I try to bring that same energy into my role every day at Sano. Mohsan Shehzad Client Care Manager Mohsan became part of the Sano Physiotherapy team in 2025, bringing valuable experience from his previous role as a Team Manager for the NHS Cervical Screening Admin Service. As Client Care Manager, he is dedicated to delivering outstanding service from the very first interaction through every stage of the client journey. Leading our Client Care team, Mohsan’s strong communication skills and understanding ensure that every client feels supported and valued. His commitment plays a key role in upholding Sano’s reputation as a trusted leader in physiotherapy care. Outside of work, my hobbies include, gym, eating, long walks and more recently trying my hand at DIY. I recently completed a plastering course and will be putting that to use for the kitchen renovation soon. I also try to maintain a good social life going out with my friends to any activities from golfing to axe-throwing. Leora Penkar Regional Operations Manager Leora is one of our Clinical Operations Manager who joined Sano Physiotherapy in 2022 as a Senior Physiotherapist, bringing a wealth of experience from years in the MSK and Sports industry working with the teams like the Loughborough U-19 football team and the Leicester Riders basketball team. She also has an M.Sc. in MSK and sports physiotherapy from Loughborough University. With a comprehensive understanding of injury management and rehabilitation, she is dedicated to making a meaningful impact on people’s lives every day and in her own words, absolutely loves being a physiotherapist! Outside of work, I am an extrovert and a fitness enthusiast, always seeking adventure and love meeting new people. Whether it’s traveling to new destinations, dancing the night away, or paddling along the water as an avid paddleboarder, I believe in balancing the excitement of exploring, with the fulfilment that comes from helping others. Anamaria Nedelcu Regional Operations Manager Anamaria joined Sano Physiotherapy in 2021 as a Junior. By the end of 2022, she was promoted to Senior, and in 2024, she successfully joined the Management team. She graduated in Romania, where she gained diverse and valuable experience in both the hospital and sports sectors. Additionally, Anamaria works as an occupational physiotherapist for our team, Back in Action. Outside of work, I’m always pushing myself beyond my comfort zone. Learning new things is something I find enjoyable, as well as exploring nature! Beth Seasman Regional Operations Manager Beth joined Sano in January 2023 after working as an Operations Manager in the Leisure Industry. She currently oversees the in-clinic team and works within the occupational health and FCP teams in Yorkshire as the Regional Operations Manager. I have a BSc in Sport and Exercise Science and a MSc in Strength and Conditioning. I am also a mad Liverpool fan who has also played football both at a professional and semi-professional level. Kerry Obia Back In Action Operations Manager Kerry joined Sano in February 2024 as our Back in Action Operations Manager, having previously worked with Back in Action UK Ltd for 12 years in Operations and Account Management roles. She is responsible for overseeing our multisite Occupational Physiotherapy service from an efficiency and quality perspective, helping to deliver end-to-end processes in which client care is the priority. Kerry is also responsible for the day-to-day management and leadership of the Back in Action Customer service team. I am a sun-loving, fair-weather outdoorsman, who is often found in the Cumbrian mountains either in a pair of muddy walking boots or on a muddy gravel bike. I love to travel and be outdoors, and if the British weather allowed, I would happily dine alfresco every day of the year. When I’m not outside, I can be found studying Spanish and dancing to Spanish lyrics as a keen Latin and ballroom dancer. All Staff Olayemi Oladeji Clinical Operations Manager With over 12 years of experience in clinical physiotherapy, Olayemi has supported patients from all walks of life on their journey to better health. His passion lies in improving patient outcomes and ensuring that every interaction he has—no matter how small—is one that motivates, promotes healing, and helps restore physical wellbeing. Olayemi’s goal is to help create an environment where clinicians are empowered to deliver the highest standard of care, and where clients consistently feel seen, supported, and encouraged. Outside of work, I’m a big football fan and a loyal Newcastle United supporter. I also enjoy playing video games and spending quality time with my loved ones. I believe that balance, connection, and a positive mindset are just as important in life as they are in recovery—and I try to bring that same energy into my role every day at Sano. Conor Dillon Occupational Health Service Lead Conor Dillon is our newest Occupational Health Service Lead at (Sano) Back in Action. He brings with him a deep understanding of the physical demands of manual labour roles having worked as an Occupational Health Physiotherapist within the construction industry for many years. Conor is dedicated to improving workplace wellbeing, reducing injury risk, and supporting sustainable return-to-work strategies by improving the overall quality of services to all customers. Outside of work, I am a keen Gaelic footballer and basketball enthusiast having played for multiple teams over the years . I also enjoy being outdoors and walking with my two spaniels. Mohsan Shehzad Client Care Manager Mohsan became part of the Sano Physiotherapy team in 2025, bringing valuable experience from his previous role as a Team Manager for the NHS Cervical Screening Admin Service. As Client Care Manager, he is dedicated to delivering outstanding service from the very first interaction through every stage of the client journey. Leading our Client Care team, Mohsan’s strong communication skills and understanding ensure that every client feels supported and valued. His commitment plays a key role in upholding Sano’s reputation as a trusted leader in physiotherapy care. Outside of work, my hobbies include, gym, eating, long walks and more recently trying my hand at DIY. I recently completed a plastering course and will be putting that to use for the kitchen renovation soon. I also try to maintain a good social life going out with my friends to any activities from golfing to axe-throwing. Leora Penkar Regional Operations Manager Leora is one of our Clinical Operations Manager who joined Sano Physiotherapy in 2022 as a Senior Physiotherapist, bringing a wealth of experience from years in the MSK and Sports industry working with the teams like the Loughborough U-19 football team and the Leicester Riders basketball team. She also has an M.Sc. in MSK and sports physiotherapy from Loughborough University. With a comprehensive understanding of injury management and rehabilitation, she is dedicated to making a meaningful impact on people’s lives every day and in her own words, absolutely loves being a physiotherapist! Outside of work, I am an extrovert and a fitness enthusiast, always seeking adventure and love meeting new people. Whether it’s traveling to new destinations, dancing the night away, or paddling along the water as an avid paddleboarder, I believe in balancing the excitement of exploring, with the fulfilment that comes from helping others. Anamaria Nedelcu Regional Operations Manager Anamaria joined Sano Physiotherapy in 2021 as a Junior. By the end of 2022, she was promoted to Senior, and in 2024, she successfully joined the Management team. She graduated in Romania, where she gained diverse and valuable experience in both the hospital and sports sectors. Additionally, Anamaria works as an occupational physiotherapist for our team, Back in Action. Outside of work, I’m always pushing myself beyond my comfort zone. Learning new things is something I find enjoyable, as well as exploring nature! Matt Taylor Managing Director Matt founded Sano Physiotherapy Ltd in October 2010, setting up the companies first clinic (in a room in a gym) in his hometown of Pudsey. Having worked clinically at Sano until 2018, Matt relinquished his clinical duties following Private Equity investment in the business and, as Group Managing Director, works closely with the Senior Management Team to ensure Sano achieves its goals and objectives and delivers exceptional outcomes for all customers and stakeholders. He leads on new business development and mergers and acquisitions within the Sano group and is passionate about staff development and progression throughout the organisation. Outside of work I am a family man and enjoy nothing more than spending time with my 2 sporty young children and my (very understanding) wife. I enjoy keeping fit, am a passionate Aston Villa fan and a coach for several junior sports teams. On a weekend, you will more than likely find me standing on a pitch side somewhere! Marcus Rogers Head of Operations Marcus joined Sano as employee #2 in 2012, progressing from ‘Finance and Clerical Administrator’ to Operations Manager and then Head of Operations. Marcus leads our operations department which includes Client Care, Marketing, Back in Action Operations and Back in Action Customer Service as well as external contractors and services. Marcus’ focus is always on identifying and delivering excellence, continually improving quality and leading a positive culture throughout the entire company. Outside of work I am a father of 2 wonderful young girls and husband to a long-suffering wife who, as my better half, keeps me on the level while I balance work and more hobbies than is healthy. I am a passionate artist, golfer, gamer, musician, technophile, museum goer and much, much more. Neil Holroyd Head of Clinical Service Delivery Neil is currently the ‘Head of Clinical Services’ and joined Sano in 2013 as a Junior Physiotherapist whilst working part-time in professional Rugby League. Since then, he has progressed through various clinical roles and transitioned in to a managerial role in 2019. Neil leads our clinical team, and is responsible for all clinical delivery across the organisation including, in-clinic, occupational health, FCP and ergonomics. He’s currently undertaking further managerial and leadership CPD University of Leeds aiming to complete a masters in the near future, whilst also continuing to help out covering clinics when needed. Away from Sano, I spend much of my time with my family and a new Golden Retriever, Biffy. I enjoy travelling, socialising, cooking, exercising and particularly running, having recently completed a number of half marathons including the Great North Run last year. Away from this, you’ll find me watching and supporting Wakefield Trinity (Rugby League), Yorkshire C.C.C. (Cricket) or Chesterfield FC (Football). Willem Maree Head of Finance and HR Willem is originally from South Africa where he attended university and started his professional career in an Auditing firm. Willem and his wife moved to the UK in 2009. He first started working in the private Physiotherapy sector in 2010 and joined the Sano team in 2018. He now oversees all financial aspects in the Sano Group. On a more personal note, I am married and the father of 2 young twin boys. At weekends I enjoy just about any outdoor activity (following too much screen time during the week). My hobbies include walking, photography, rowing, camping and of course (typical South African) nothing is better than a Braai (BBQ) with family and friends. Alice Frewin Occupational Physiotherapy Service Lead Alice joined Sano in 2018 as part of a business acquisition. She initially worked as a Senior Physiotherapist before progressing into a Clinical Operations post and has been in her current role as Occupational Health Service Lead since January 2023. Alice has worked within the Occupational Physiotherapy space for the past 10 years and enjoys working with multiple stake holders to deliver quality Occupational Physiotherapy services to Back in Action customers. Outside of work, there’s nothing better than being a mum to my little girl. I’m a sociable person and cherish time with friends and family. I love all things food, drink, and travel and often in my free time (not that there’s too much), you’ll find me up hiking in the hills somewhere, trying not to get lost! Rebecca Overend Head of Customer Success In 2022, Beki joined Sano Physiotherapy after working in the NHS as an Operations Manager, leading the Covid vaccination programme mobilisation for a Primary Care Network. After this role, Beki led our Client Care Team before moving into the Senior Management Team as Head of Customer Success in January 2025. As Head of Customer Success, Beki is responsible for overseeing all customer success across the Sano Physiotherapy Group. This includes Back In Action UK, our Sano Physiotherapy in-clinic services, and First Contact Practitioner contracts within the NHS. Outside of Sano, you will find me hiking up a hill or enjoying some retail therapy. I love to travel and believe in maintaining a healthy work/life balance to ensure I bring my best self to both my personal and professional endeavours. Beth Seasman Regional Operations Manager Beth joined Sano in January 2023 after working as an Operations Manager in the Leisure Industry. She currently oversees the in-clinic team and works within the occupational health and FCP teams in Yorkshire as the Regional Operations Manager. I have a BSc in Sport and Exercise Science and a MSc in Strength and Conditioning. I am also a mad Liverpool fan who has also played football both at a professional and semi-professional level. Kerry Obia Back In Action Operations Manager Kerry joined Sano in February 2024 as our Back in Action Operations Manager, having previously worked with Back in Action UK Ltd for 12 years in Operations and Account Management roles. She is responsible for overseeing our multisite Occupational Physiotherapy service from an efficiency and quality perspective, helping to deliver end-to-end processes in which client care is the priority. Kerry is also responsible for the day-to-day management and leadership of the Back in Action Customer service team. I am a sun-loving, fair-weather outdoorsman, who is often found in the Cumbrian mountains either in a pair of muddy walking boots or on a muddy gravel bike. I love to travel and be outdoors, and if the British weather allowed, I would happily dine alfresco every day of the year. When I’m not outside, I can be found studying Spanish and dancing to Spanish lyrics as a keen Latin and ballroom dancer. Fully accredited Occupational Health Providers Contact us Helping people makes us smile! For business enquiries and opportunity development please use the Business to Business form. 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Book Your Appointment Online Call our local rate number 03300 41 46 70 Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Call Us Sano Physiotherapy NHS First Contact Practictioners. FCP’s with a history in, and passion for, the NHS. Integrate our Staff Secondary Care Sano Physiotherapy Ltd is an independent provider of First Contact Practitioner Physiotherapists (FCPs) that delivers the highest quality of clinical care with best-in-class practitioner training, supervision and support. 4.8/5 Patient satisfaction score Sano Physiotherapy NHS First Contact Practictioners. FCP’s with a history in, and passion for, the NHS. 4.8/5 Patient satisfaction score Sano Physiotherapy Ltd is an independent provider of First Contact Practitioner Physiotherapists (FCPs) that delivers the highest quality of clinical care with best-in-class practitioner training, supervision and support. Integrate our Staff Secondary Care Fully accredited NHS Experienced Physiotherapists What is FCP According to the NHS Long Term Plan, NHS England plan to have a First Contact Physiotherapist in every GP clinic across the country by 2024 to relieve pressure on GPs and assist patients is getting the right care in the right place at the right time. Patients access their FCP through their GP receptionist. The receptionist identifies if the patient is appropriate for FCP contact and triages the patient to an FCP assessment rather than a GP contact. Local, immediate access to Advance Practice Physiotherapists allows patients to access musculoskeletal (MSK) services directly, without the need for a GP referral or lengthy wait for an outpatient appointment. “Patients with back and joint pain, including conditions such as arthritis, will now be able to contact their local physiotherapist directly, rather than waiting to see a GP or being referred to hospital. Patients can also see a physiotherapist by speaking to the GP practice receptionist or by being referred by their GP.” Sano deliver a year-round, contingent clinical service and are innovative, adaptable and proactive in their approach. I highly recommend Sano’s FCP services to other PCNs. Dr. Sab Gogna PCN Clinical Director As regulated MSK practitioners, FCPs work at an Advanced Clinical Practice(ACP) level. This “is a level of practice characterised by a high degree of autonomy and complex decision making. It includes the analysis and synthesis of complex problems across a range of settings, enabling innovative solutions to enhance people’s experience and improve outcomes”. The skills and knowledge required for this role are attained through postgraduate-level MSK learning, which may include independent prescribing skills, injection therapy skills and imaging expertise. Evidence demonstrating the value of FCP is growing with NHS England’s evaluation of over 25,000 consultations across more than 40 FCP services. Common outcomes include fewer referrals into secondary care, fewer requests for imaging and improved conversion rates to surgery. Following its recent inclusion in the NHS Long Term Plan, more general practices are reaping the benefits of FCP. Peer Review Hear from the team at Armley PCN We have been successfully working with Armley PCN in Leeds for many years, hear what Clinical Director Carl Foster and ARRS manager Sinead Brannigan have to say about our service: Saving GP time Providing rapid access to the care patients need Managing the entire service Sitting atop the list of valuable services to avoid budget cuts Find out more What Our Data Shows A 12-month PCN-wide study involving 1,813 referrals into our FCP service which delivered exceptional clinical outcomes: 89.3% of service users self-managed their MSK condition with a single contact 98.6% of all service users ‘highly recommended’ our FCP services 9.8% of referrals required ongoing treatment via an MSK pathway/advanced skills 95% Patients will use our FCP over a GP or a Nurse for MSK 89.3% of service users self-managed their MSK condition with a single contact 98.6% of all service users ‘highly recommended’ our FCP services 9.8% of referrals required ongoing treatment via an MSK pathway/advanced skills 95% Patients will use our FCP over a GP or a Nurse for MSK Following this successful pilot, our FCP services have significantly reduced the strain on GP’s and secondary NHS services and empowered patients to self-manage their MSK conditions via rapid access to appropriately skilled practitioners. Sano’s FCP model is focussed on patient empowerment in just a single contact and a recent audit of their services to 1,823 patients at the Morley and District PCN demonstrated that 87% of patients referred into Sano’s FCP services were able to self-manage their MSK condition in just a single contact, which is 26.4% higher than UK primary care data (taken from Br J Gen Pract 2019; DOI) It's benefit is that it saves GP appointments, it gets people's problems sorted out. They just don't come back, they're not coming for sick notes, or pain medication. The contact with Sano Physiotherapy has been, in my opinion, excellent. In terms of fitting in, it's providing a service we didn't have before Carl Foster Clinical Director|Armley PCN Fully integrated practitioners delivering success Read Carls Success Story Our network of chartered physiotherapists has national coverage. Wherever you are based, we can accommodate your needs and have a completely self-sufficient FCP model Fully self-sufficient and aligned to the role requirements of the PCN DES specification Flexible to meet the demands and needs of individual PCN’s and their demographic Data-driven to provide accurate, timely and appropriate reporting to demonstrate the impact our FCP services deliver Proven to reduce patient bounce-back into GP diaries Focussed on increasing patient satisfaction and empowerment (our data demonstrates that 89.3% of all patients using our services self-manage with just a single contact) Reducing pressure on secondary/tertiary NHS services Contact Us Our network of chartered physiotherapists has national coverage. Wherever you are based, we can accommodate your needs and have a completely self-sufficient FCP model Fully self-sufficient and aligned to the role requirements of the PCN DES specification Flexible to meet the demands and needs of individual PCN’s and their demographic Data-driven to provide accurate, timely and appropriate reporting to demonstrate the impact our FCP services deliver Proven to reduce patient bounce-back into GP diaries Focussed on increasing patient satisfaction and empowerment (our data demonstrates that 89.3% of all patients using our services self-manage with just a single contact) Reducing pressure on secondary/tertiary NHS services Contact Us Learn about our unique care-first approach to First Contact Practitioners. Our FCP brochure is designed to give you all the necessary information about the service we provide. Email me a brochure Free! Download now Get in touch for more information Notice: JavaScript is required for this content. var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='6';form.settings={"objectType":"Form Setting","editActive":true,"title":"FCP Contact Me","created_at":"2023-11-13 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Give our team a call or send us an email and we will get back to you with the answers you need! Call: 02074805976 Or Email: enquiries@backinactionuk.com Permanently reducing absence by understanding the injury profile of your industry. We prevent injury through a program of discovery and practice. See how we help companies across the UK Explore the Industries we work in Fully accredited Occupational Health Providers {"prefetch":[{"source":"document","where":{"and":[{"href_matches":"\/*"},{"not":{"href_matches":["\/wp-*.php","\/wp-admin\/*","\/wp-content\/uploads\/*","\/wp-content\/*","\/wp-content\/plugins\/*","\/wp-content\/themes\/frogspark\/*","\/*\\?(.+)"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]} <div class="wcc-btn-revisit-wrapper wcc-revisit-hide" data-tag="revisit-consent" data-tooltip="Consent Preferences"> <button class="wcc-btn-revisit" aria-label="Consent Preferences"> <img src="https://www.sanophysiotherapy.com/wp-content/plugins/webtoffee-cookie-consent/lite/frontend/images/revisit.svg" alt="Revisit consent button"> </button> <span class="wcc-revisit-help-text"> Consent Preferences </span></div><div class="wcc-consent-container wcc-hide wcc-popup-center" role="dialog" aria-live="assertive" aria-label="We value your privacy"> <div class="wcc-consent-bar" data-tag="notice" style="background-color:#FFFFFF;border-color:#f4f4f4"> <div class="wcc-notice"> <p id="wcc-title" class="wcc-title" data-tag="title" role="heading" aria-level="1" aria-labelledby="wcc-title" style="color:#212121">We value your privacy</p><div class="wcc-notice-group"> <div id="wcc-notice-des" class="wcc-notice-des" data-tag="description" aria-describedby="wcc-notice-des" style="color:#212121"> <p>We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. 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Discuss your requirements 020 7480 5976 Services Success Stories News About Contact Us Careers Services Success Stories News About Contact Us Careers Call Us Meet our dedicated team. Any organisation is only as good as it's people. Here are some of the leaders and managers that drive our success. Meet our dedicated team. Any organisation is only as good as it's people. Here are some of the leaders and managers that drive our success. Filter: View All Senior Management Team Service Leaders Managers Navigate Our Teams: Senior Management Team Service Leaders Managers Senior Management Team Matt Taylor Managing Director Matt founded Sano Physiotherapy Ltd in October 2010, setting up the companies first clinic (in a room in a gym) in his hometown of Pudsey. Having worked clinically at Sano until 2018, Matt relinquished his clinical duties following Private Equity investment in the business and, as Group Managing Director, works closely with the Senior Management Team to ensure Sano achieves its goals and objectives and delivers exceptional outcomes for all customers and stakeholders. He leads on new business development and mergers and acquisitions within the Sano group and is passionate about staff development and progression throughout the organisation. Outside of work I am a family man and enjoy nothing more than spending time with my 2 sporty young children and my (very understanding) wife. I enjoy keeping fit, am a passionate Aston Villa fan and a coach for several junior sports teams. On a weekend, you will more than likely find me standing on a pitch side somewhere! Marcus Rogers Head of Operations Marcus joined Sano as employee #2 in 2012, progressing from ‘Finance and Clerical Administrator’ to Operations Manager and then Head of Operations. Marcus leads our operations department which includes Client Care, Marketing, Back in Action Operations and Back in Action Customer Service as well as external contractors and services. Marcus’ focus is always on identifying and delivering excellence, continually improving quality and leading a positive culture throughout the entire company. Outside of work I am a father of 2 wonderful young girls and husband to a long-suffering wife who, as my better half, keeps me on the level while I balance work and more hobbies than is healthy. I am a passionate artist, golfer, gamer, musician, technophile, museum goer and much, much more. Neil Holroyd Head of Clinical Service Delivery Neil is currently the ‘Head of Clinical Services’ and joined Sano in 2013 as a Junior Physiotherapist whilst working part-time in professional Rugby League. Since then, he has progressed through various clinical roles and transitioned in to a managerial role in 2019. Neil leads our clinical team, and is responsible for all clinical delivery across the organisation including, in-clinic, occupational health, FCP and ergonomics. He’s currently undertaking further managerial and leadership CPD University of Leeds aiming to complete a masters in the near future, whilst also continuing to help out covering clinics when needed. Away from Sano, I spend much of my time with my family and a new Golden Retriever, Biffy. I enjoy travelling, socialising, cooking, exercising and particularly running, having recently completed a number of half marathons including the Great North Run last year. Away from this, you’ll find me watching and supporting Wakefield Trinity (Rugby League), Yorkshire C.C.C. (Cricket) or Chesterfield FC (Football). Willem Maree Head of Finance and HR Willem is originally from South Africa where he attended university and started his professional career in an Auditing firm. Willem and his wife moved to the UK in 2009. He first started working in the private Physiotherapy sector in 2010 and joined the Sano team in 2018. He now oversees all financial aspects in the Sano Group. On a more personal note, I am married and the father of 2 young twin boys. At weekends I enjoy just about any outdoor activity (following too much screen time during the week). My hobbies include walking, photography, rowing, camping and of course (typical South African) nothing is better than a Braai (BBQ) with family and friends. Rebecca Overend Head of Customer Success In 2022, Beki joined Sano Physiotherapy after working in the NHS as an Operations Manager, leading the Covid vaccination programme mobilisation for a Primary Care Network. After this role, Beki led our Client Care Team before moving into the Senior Management Team as Head of Customer Success in January 2025. As Head of Customer Success, Beki is responsible for overseeing all customer success across the Sano Physiotherapy Group. This includes Back In Action UK, our Sano Physiotherapy in-clinic services, and First Contact Practitioner contracts within the NHS. Outside of Sano, you will find me hiking up a hill or enjoying some retail therapy. I love to travel and believe in maintaining a healthy work/life balance to ensure I bring my best self to both my personal and professional endeavours. Service Leaders Conor Dillon Occupational Health Service Lead Conor Dillon is our newest Occupational Health Service Lead at (Sano) Back in Action. He brings with him a deep understanding of the physical demands of manual labour roles having worked as an Occupational Health Physiotherapist within the construction industry for many years. Conor is dedicated to improving workplace wellbeing, reducing injury risk, and supporting sustainable return-to-work strategies by improving the overall quality of services to all customers. Outside of work, I am a keen Gaelic footballer and basketball enthusiast having played for multiple teams over the years . I also enjoy being outdoors and walking with my two spaniels. Alice Frewin Occupational Physiotherapy Service Lead Alice joined Sano in 2018 as part of a business acquisition. She initially worked as a Senior Physiotherapist before progressing into a Clinical Operations post and has been in her current role as Occupational Health Service Lead since January 2023. Alice has worked within the Occupational Physiotherapy space for the past 10 years and enjoys working with multiple stake holders to deliver quality Occupational Physiotherapy services to Back in Action customers. Outside of work, there’s nothing better than being a mum to my little girl. I’m a sociable person and cherish time with friends and family. I love all things food, drink, and travel and often in my free time (not that there’s too much), you’ll find me up hiking in the hills somewhere, trying not to get lost! Managers Olayemi Oladeji Clinical Operations Manager With over 12 years of experience in clinical physiotherapy, Olayemi has supported patients from all walks of life on their journey to better health. His passion lies in improving patient outcomes and ensuring that every interaction he has—no matter how small—is one that motivates, promotes healing, and helps restore physical wellbeing. Olayemi’s goal is to help create an environment where clinicians are empowered to deliver the highest standard of care, and where clients consistently feel seen, supported, and encouraged. Outside of work, I’m a big football fan and a loyal Newcastle United supporter. I also enjoy playing video games and spending quality time with my loved ones. I believe that balance, connection, and a positive mindset are just as important in life as they are in recovery—and I try to bring that same energy into my role every day at Sano. Mohsan Shehzad Client Care Manager Mohsan became part of the Sano Physiotherapy team in 2025, bringing valuable experience from his previous role as a Team Manager for the NHS Cervical Screening Admin Service. As Client Care Manager, he is dedicated to delivering outstanding service from the very first interaction through every stage of the client journey. Leading our Client Care team, Mohsan’s strong communication skills and understanding ensure that every client feels supported and valued. His commitment plays a key role in upholding Sano’s reputation as a trusted leader in physiotherapy care. Outside of work, my hobbies include, gym, eating, long walks and more recently trying my hand at DIY. I recently completed a plastering course and will be putting that to use for the kitchen renovation soon. I also try to maintain a good social life going out with my friends to any activities from golfing to axe-throwing. Leora Penkar Regional Operations Manager Leora is one of our Clinical Operations Manager who joined Sano Physiotherapy in 2022 as a Senior Physiotherapist, bringing a wealth of experience from years in the MSK and Sports industry working with the teams like the Loughborough U-19 football team and the Leicester Riders basketball team. She also has an M.Sc. in MSK and sports physiotherapy from Loughborough University. With a comprehensive understanding of injury management and rehabilitation, she is dedicated to making a meaningful impact on people’s lives every day and in her own words, absolutely loves being a physiotherapist! Outside of work, I am an extrovert and a fitness enthusiast, always seeking adventure and love meeting new people. Whether it’s traveling to new destinations, dancing the night away, or paddling along the water as an avid paddleboarder, I believe in balancing the excitement of exploring, with the fulfilment that comes from helping others. Anamaria Nedelcu Regional Operations Manager Anamaria joined Sano Physiotherapy in 2021 as a Junior. By the end of 2022, she was promoted to Senior, and in 2024, she successfully joined the Management team. She graduated in Romania, where she gained diverse and valuable experience in both the hospital and sports sectors. Additionally, Anamaria works as an occupational physiotherapist for our team, Back in Action. Outside of work, I’m always pushing myself beyond my comfort zone. Learning new things is something I find enjoyable, as well as exploring nature! Beth Seasman Regional Operations Manager Beth joined Sano in January 2023 after working as an Operations Manager in the Leisure Industry. She currently oversees the in-clinic team and works within the occupational health and FCP teams in Yorkshire as the Regional Operations Manager. I have a BSc in Sport and Exercise Science and a MSc in Strength and Conditioning. I am also a mad Liverpool fan who has also played football both at a professional and semi-professional level. Kerry Obia Back In Action Operations Manager Kerry joined Sano in February 2024 as our Back in Action Operations Manager, having previously worked with Back in Action UK Ltd for 12 years in Operations and Account Management roles. She is responsible for overseeing our multisite Occupational Physiotherapy service from an efficiency and quality perspective, helping to deliver end-to-end processes in which client care is the priority. Kerry is also responsible for the day-to-day management and leadership of the Back in Action Customer service team. I am a sun-loving, fair-weather outdoorsman, who is often found in the Cumbrian mountains either in a pair of muddy walking boots or on a muddy gravel bike. I love to travel and be outdoors, and if the British weather allowed, I would happily dine alfresco every day of the year. When I’m not outside, I can be found studying Spanish and dancing to Spanish lyrics as a keen Latin and ballroom dancer. All Staff Olayemi Oladeji Clinical Operations Manager With over 12 years of experience in clinical physiotherapy, Olayemi has supported patients from all walks of life on their journey to better health. His passion lies in improving patient outcomes and ensuring that every interaction he has—no matter how small—is one that motivates, promotes healing, and helps restore physical wellbeing. Olayemi’s goal is to help create an environment where clinicians are empowered to deliver the highest standard of care, and where clients consistently feel seen, supported, and encouraged. Outside of work, I’m a big football fan and a loyal Newcastle United supporter. I also enjoy playing video games and spending quality time with my loved ones. I believe that balance, connection, and a positive mindset are just as important in life as they are in recovery—and I try to bring that same energy into my role every day at Sano. Conor Dillon Occupational Health Service Lead Conor Dillon is our newest Occupational Health Service Lead at (Sano) Back in Action. He brings with him a deep understanding of the physical demands of manual labour roles having worked as an Occupational Health Physiotherapist within the construction industry for many years. Conor is dedicated to improving workplace wellbeing, reducing injury risk, and supporting sustainable return-to-work strategies by improving the overall quality of services to all customers. Outside of work, I am a keen Gaelic footballer and basketball enthusiast having played for multiple teams over the years . I also enjoy being outdoors and walking with my two spaniels. Mohsan Shehzad Client Care Manager Mohsan became part of the Sano Physiotherapy team in 2025, bringing valuable experience from his previous role as a Team Manager for the NHS Cervical Screening Admin Service. As Client Care Manager, he is dedicated to delivering outstanding service from the very first interaction through every stage of the client journey. Leading our Client Care team, Mohsan’s strong communication skills and understanding ensure that every client feels supported and valued. His commitment plays a key role in upholding Sano’s reputation as a trusted leader in physiotherapy care. Outside of work, my hobbies include, gym, eating, long walks and more recently trying my hand at DIY. I recently completed a plastering course and will be putting that to use for the kitchen renovation soon. I also try to maintain a good social life going out with my friends to any activities from golfing to axe-throwing. Leora Penkar Regional Operations Manager Leora is one of our Clinical Operations Manager who joined Sano Physiotherapy in 2022 as a Senior Physiotherapist, bringing a wealth of experience from years in the MSK and Sports industry working with the teams like the Loughborough U-19 football team and the Leicester Riders basketball team. She also has an M.Sc. in MSK and sports physiotherapy from Loughborough University. With a comprehensive understanding of injury management and rehabilitation, she is dedicated to making a meaningful impact on people’s lives every day and in her own words, absolutely loves being a physiotherapist! Outside of work, I am an extrovert and a fitness enthusiast, always seeking adventure and love meeting new people. Whether it’s traveling to new destinations, dancing the night away, or paddling along the water as an avid paddleboarder, I believe in balancing the excitement of exploring, with the fulfilment that comes from helping others. Anamaria Nedelcu Regional Operations Manager Anamaria joined Sano Physiotherapy in 2021 as a Junior. By the end of 2022, she was promoted to Senior, and in 2024, she successfully joined the Management team. She graduated in Romania, where she gained diverse and valuable experience in both the hospital and sports sectors. Additionally, Anamaria works as an occupational physiotherapist for our team, Back in Action. Outside of work, I’m always pushing myself beyond my comfort zone. Learning new things is something I find enjoyable, as well as exploring nature! Matt Taylor Managing Director Matt founded Sano Physiotherapy Ltd in October 2010, setting up the companies first clinic (in a room in a gym) in his hometown of Pudsey. Having worked clinically at Sano until 2018, Matt relinquished his clinical duties following Private Equity investment in the business and, as Group Managing Director, works closely with the Senior Management Team to ensure Sano achieves its goals and objectives and delivers exceptional outcomes for all customers and stakeholders. He leads on new business development and mergers and acquisitions within the Sano group and is passionate about staff development and progression throughout the organisation. Outside of work I am a family man and enjoy nothing more than spending time with my 2 sporty young children and my (very understanding) wife. I enjoy keeping fit, am a passionate Aston Villa fan and a coach for several junior sports teams. On a weekend, you will more than likely find me standing on a pitch side somewhere! Marcus Rogers Head of Operations Marcus joined Sano as employee #2 in 2012, progressing from ‘Finance and Clerical Administrator’ to Operations Manager and then Head of Operations. Marcus leads our operations department which includes Client Care, Marketing, Back in Action Operations and Back in Action Customer Service as well as external contractors and services. Marcus’ focus is always on identifying and delivering excellence, continually improving quality and leading a positive culture throughout the entire company. Outside of work I am a father of 2 wonderful young girls and husband to a long-suffering wife who, as my better half, keeps me on the level while I balance work and more hobbies than is healthy. I am a passionate artist, golfer, gamer, musician, technophile, museum goer and much, much more. Neil Holroyd Head of Clinical Service Delivery Neil is currently the ‘Head of Clinical Services’ and joined Sano in 2013 as a Junior Physiotherapist whilst working part-time in professional Rugby League. Since then, he has progressed through various clinical roles and transitioned in to a managerial role in 2019. Neil leads our clinical team, and is responsible for all clinical delivery across the organisation including, in-clinic, occupational health, FCP and ergonomics. He’s currently undertaking further managerial and leadership CPD University of Leeds aiming to complete a masters in the near future, whilst also continuing to help out covering clinics when needed. Away from Sano, I spend much of my time with my family and a new Golden Retriever, Biffy. I enjoy travelling, socialising, cooking, exercising and particularly running, having recently completed a number of half marathons including the Great North Run last year. Away from this, you’ll find me watching and supporting Wakefield Trinity (Rugby League), Yorkshire C.C.C. (Cricket) or Chesterfield FC (Football). Willem Maree Head of Finance and HR Willem is originally from South Africa where he attended university and started his professional career in an Auditing firm. Willem and his wife moved to the UK in 2009. He first started working in the private Physiotherapy sector in 2010 and joined the Sano team in 2018. He now oversees all financial aspects in the Sano Group. On a more personal note, I am married and the father of 2 young twin boys. At weekends I enjoy just about any outdoor activity (following too much screen time during the week). My hobbies include walking, photography, rowing, camping and of course (typical South African) nothing is better than a Braai (BBQ) with family and friends. Alice Frewin Occupational Physiotherapy Service Lead Alice joined Sano in 2018 as part of a business acquisition. She initially worked as a Senior Physiotherapist before progressing into a Clinical Operations post and has been in her current role as Occupational Health Service Lead since January 2023. Alice has worked within the Occupational Physiotherapy space for the past 10 years and enjoys working with multiple stake holders to deliver quality Occupational Physiotherapy services to Back in Action customers. Outside of work, there’s nothing better than being a mum to my little girl. I’m a sociable person and cherish time with friends and family. I love all things food, drink, and travel and often in my free time (not that there’s too much), you’ll find me up hiking in the hills somewhere, trying not to get lost! Rebecca Overend Head of Customer Success In 2022, Beki joined Sano Physiotherapy after working in the NHS as an Operations Manager, leading the Covid vaccination programme mobilisation for a Primary Care Network. After this role, Beki led our Client Care Team before moving into the Senior Management Team as Head of Customer Success in January 2025. As Head of Customer Success, Beki is responsible for overseeing all customer success across the Sano Physiotherapy Group. This includes Back In Action UK, our Sano Physiotherapy in-clinic services, and First Contact Practitioner contracts within the NHS. Outside of Sano, you will find me hiking up a hill or enjoying some retail therapy. I love to travel and believe in maintaining a healthy work/life balance to ensure I bring my best self to both my personal and professional endeavours. Beth Seasman Regional Operations Manager Beth joined Sano in January 2023 after working as an Operations Manager in the Leisure Industry. She currently oversees the in-clinic team and works within the occupational health and FCP teams in Yorkshire as the Regional Operations Manager. I have a BSc in Sport and Exercise Science and a MSc in Strength and Conditioning. I am also a mad Liverpool fan who has also played football both at a professional and semi-professional level. Kerry Obia Back In Action Operations Manager Kerry joined Sano in February 2024 as our Back in Action Operations Manager, having previously worked with Back in Action UK Ltd for 12 years in Operations and Account Management roles. She is responsible for overseeing our multisite Occupational Physiotherapy service from an efficiency and quality perspective, helping to deliver end-to-end processes in which client care is the priority. Kerry is also responsible for the day-to-day management and leadership of the Back in Action Customer service team. I am a sun-loving, fair-weather outdoorsman, who is often found in the Cumbrian mountains either in a pair of muddy walking boots or on a muddy gravel bike. I love to travel and be outdoors, and if the British weather allowed, I would happily dine alfresco every day of the year. When I’m not outside, I can be found studying Spanish and dancing to Spanish lyrics as a keen Latin and ballroom dancer. Fully accredited Occupational Health Providers Contact us Helping people makes us smile! For business enquiries and opportunity development please use the Business to Business form. 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Discuss your requirements 020 7480 5976 Services Success Stories News About Contact Us Careers Services Success Stories News About Contact Us Careers Call Us About Back in Action UK Our history, and our patient focused approach to occupational physiotherapy. Back in Action UK was founded in 2001 and our reputation for first rate service and specialist occupational physiotherapy services is well established in the corporate world. About Back in Action UK Our history, and our patient focused approach to occupational physiotherapy. Back in Action UK was founded in 2001 and our reputation for first rate service and specialist occupational physiotherapy services is well established in the corporate world. Some of the companies we are proud to support Back in Action UK are a national specialist Occupational Physiotherapy service. We provide physiotherapy and related services to many corporate and public sector clients throughout the UK and work closely with many Occupational Health Companies and Physicians who refer to us for our specialist knowledge and services. In 2001, Back In Action UK was founded following first-hand experience in industrial rehabilitation in the USA. We discovered that physiotherapy interventions in the workplace helped companies to get their injured employees back to work safely and more quickly. At this time, this pro-active, forward thinking approach was an uncommon practice in the UK. Using proven results and our experience in workplace health and customer care excellence, we began to deliver a unique, innovative service to our corporate clients in the heart of London. Alongside delivering excellent clinical outcomes for our patients, we were keen to understand how we could improve our offering further to deliver the very best outcomes for our patients and our expanding corporate client base. Fully accredited Occupational Physiotherapy Providers In 2014, we made the seminal decision to sell our London-based private clinics and move forward with our vision of delivering services on our clients sites around the UK in order to further improve the effectiveness of their service. Delivering our services onsite enabled us to move away from providing an isolated solution for our patients by engaging with them in the workplace. From this position we could provide real long term solutions by getting to the source of the problem and being proactive. Our approach enabled us to reduce the risk of work-related musculoskeletal disorders (WRMSDs) and injuries from happening in the first place. The in-house model enabled us to develop as a specialist in the delivery of workplace ergonomics and occupational physiotherapy to the benefit of our clients and patients alike. Following our emergence as a workplace specialist we have become a true partner to our corporate customers, helping to deliver company objectives and goals in the health and wellbeing space whilst also improving the bottom line, reducing absence levels, and helping to create a healthier, more productive workforce. The physio service has been vital, not just for the business here at Polypipe Civils & GU, but also for our employees. It has allowed us to manage and support our people to get them back to normal duties when they have had musculoskeletal issues. The business can fulfil customer requirements a lot quicker with a healthy workforce. Without this service the business would not be as efficient and it has also allowed us to look at best practices within production. Genuit Group Nathan Rawdon - Production Manager | Recycling and Extrusion Our History. 2001 Founded in London Back in Action UK was born in London, providing private physiotherapy services to those working in the Capital’s Square Mile , and onsite occupational physiotherapy intervention to the gardeners of Regent’s Park. 2004 Expansion within London Expansion of private clinics and occupational physiotherapy services around the UK leads to the opening of BIA UK’s Head Office in Royal Mint Court. 2007 Continued growth Continued growth of BIA UK’s occupational physiotherapy arm across the UK leads to onboarding of new shareholder director and support staff. 2013 Focus on occupational physio BIA UK sell their private London physiotherapy clinics to focus solely on occupational physiotherapy services 2023 BIA partners with Sano BIA UK partner with The Sano Group to become one of the largest providers of occupational health physiotherapy in the UK. About Sano Physiotherapy The benefits of having this was measured in a demonstrable reduction in MSK absence and an increase in engagement. I could not recommend Sano highly enough for any business looking to invest in such a service, well worth any money spent! Suzanne Bishop Group Occupational Health and Wellbeing|Polypipe Polypipe saved 324 sick days over 6 months... Read Suzannes Success Story Learn more about our services We provide services aross a wealth of sectors and environments. Learn more here. Our Services On-site or off-site there are a wealth of options to our partners Learn more Our Team Learn about the team that facilitates our services from behind the scenes. Our Team 13.9 179 450 495 295 How much is team absence costing you? Get a ballpark look at the cost to your business. 1 2 3 Your Employees Your Industry Your Sick Pay How many employees do you have? Next What is your company industry? Education Insurance Law Logistics Manufacturing NHS Other Public Sector Real Estate Transportation Warehousing Waste Previous Next Do your employees recieve enhanced or statutory sick pay? 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Call our local rate number 03300 414670 Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Call Us Who are Sano Physiotherapy? Learn about our company, including our mission, values and successes Sano Physiotherapy About Sano Physiotherapy Who are Sano Physiotherapy? Learn about our company, including our mission, values and successes Sano Physiotherapy About Sano Physiotherapy Leading national provider of MSK physiotherapy services. We are a diverse and dynamic company operating across a broad range of sectors, providing expert physiotherapy services with a focus on quality and outcomes. In Clinic Services Self-funding, network referrals, in-clinic occupational physio, medico-legal and much more Learn more Occupational Physiotherapy Our on-site physiotherapy brand Back in Action UK, delivers services for private and public sector customers across the UK. Learn more NHS Services First contact practitioners supporting the NHS in primary care Learn more Our mission is to continually enhance the quality of physiotherapy services in the UK by being people and data focused, and empowering individuals in order to improve outcomes for our Clients, Customers and Colleagues. Fully accredited Across Occupational Health, Quality and Data Protection Our Values Client Focus Helping people makes us smile Quality Consistent quality in everything we do Diversity Respecting diversity and difference Mindful Everyone is an individual, we consider the impact of our actions. Solutions The right people in the right places, pushing in the right direction. Client Focus Helping people makes us smile Quality Consistent quality in everything we do Diversity Respecting diversity and difference Mindful Everyone is an individual, we consider the impact of our actions. Solutions The right people in the right places, pushing in the right direction. Our Values Explained At Sano Physiotherapy, our values are the foundation of everything we do, shaping how we deliver care and interact with our patients, colleagues, and community. Built upon a survey we sent to every staff member, our new values video brings these principles to life, offering an inside look at what it means to be a part of Sano Physiotherapy. In the video, various team members share how they think and feel about our values. This illustrates how they impact and drive our daily lives. You’ll see how our values aren’t just words—they’re a commitment that we live by every day. They reflect who we are at our core, impacting not just the care we deliver, but the connections we build with our patients, colleagues, and community. Our Occupational Physiotherapy Services Deliver Customers across the UK are receiving the benefits of our industry leading services Supporting employee wellbeing in domestic and international businesses Delivering multi-year services on rolling contracts Backed by an ISO:9001 certified Quality Management System Learn more Growth in our On-Site Physiotherapy Services Successful delivery of our on-site physiotherapy services is a key objective for our business. As our services mature and develop across the country and we onboard more customers thanks to fantastic outcomes with existing customers. This chart shows the growth in turnover in our on-site physiotherapy services. Supporting the NHS in primary care Delivering First Contact Practitioner services across the UK Embedded practitioners within primary care teams Reducing GP appointments Delivering excellent outcomes for Primary Care Networks and GP Practices Learn more Growth in our NHS Services The last 4 years have been a fantastic growth journey for Sano in the NHS First Contact Practitioners space. We have more than quadrupled our service delivery, as shown here by a chart describing the number of completed appointments we have delivered to our NHS customers. Our History. 2010 Founded Company incorporated by founder, Matthew Taylor in Pudsey, Yorkshire. Formerly operating as a sole-trader, 'MT Physio'. 2012 Expansion across Yorkshire Clinics opened across Leeds, Bradford, Wakefield, Castleford and York 2014 First high street clinic opened Pudsey clinic opened, representing our first fixed clinic as Sano 2014 Clinics opened in the North East Organic growth into Teesside and the Northeast of England, including Redcar, Sunderland, North Shields and Newcastle 2017 Sano takes on private equity backing Significant financial investment received for the company to buy-and-build, expanding across the UK. 2018 Acquired Griffiths and Hartley Expanding into occupational physiotherapy field through acquisition of a local company in Leeds 2018 Opened clinics in the West Midlands Organic growth into Smethwick, Walsall, Acock's Green, Wolverhampton and Coventry 2018 Acquired Physio Direct Sherwood Ltd Doubling the size of Sano's geographical footprint, expanding us into the East Midlands. 2019 - 2021 Continued growth through acquisition and organic success Opening new clinics, onboarding new occupational physiotherapy customers and expanding our NHS offering. 2023 Acquired Back in Action Physiotherapy Ltd Expanding our occupational physiotherapy service into new industries, giving us UK wide coverage. Also acquiring the KUBIA platform, a bespoke case management software and management system. 2024 Acquired Tudor Physiotherapy Ltd Self-funding focused clinics in Stratford-upon-Avon, Warwick and Shipton-upon-Stour, increasing and improving our offerings self-funding clients. ‘We have been using the BIA on-site physio service for the past 12 months. Staff have welcomed the initiative and have found it beneficial particularly our manual staff who do lots of bending, lifting and carrying and sustain Musculo skeletal injuries. Staff have praised the service and have reported improvement in their conditions.’ Melissa Francis Head of CityClean | Back in Action - On-site Service National coverage across the UK Whatever the service, we've got you covered 40+ clinics owned and operated by Sano Physiotherapy Ltd Full coverage for on-site and off-site physiotherapy A network of 750+ associate clinics to cover all areas Remote services available Learn more National coverage across the UK Whatever the service, we've got you covered 40+ clinics owned and operated by Sano Physiotherapy Ltd Full coverage for on-site and off-site physiotherapy A network of 750+ associate clinics to cover all areas Remote services available Learn more {"prefetch":[{"source":"document","where":{"and":[{"href_matches":"\/*"},{"not":{"href_matches":["\/wp-*.php","\/wp-admin\/*","\/wp-content\/uploads\/*","\/wp-content\/*","\/wp-content\/plugins\/*","\/wp-content\/themes\/frogspark\/*","\/*\\?(.+)"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]} <div class="wcc-btn-revisit-wrapper wcc-revisit-hide" data-tag="revisit-consent" data-tooltip="Consent Preferences"> <button class="wcc-btn-revisit" aria-label="Consent Preferences"> <img src="https://www.sanophysiotherapy.com/wp-content/plugins/webtoffee-cookie-consent/lite/frontend/images/revisit.svg" alt="Revisit consent button"> </button> <span class="wcc-revisit-help-text"> Consent Preferences </span></div><div class="wcc-consent-container wcc-hide wcc-popup-center" role="dialog" aria-live="assertive" aria-label="We value your privacy"> <div class="wcc-consent-bar" data-tag="notice" style="background-color:#FFFFFF;border-color:#f4f4f4"> <div class="wcc-notice"> <p id="wcc-title" class="wcc-title" data-tag="title" role="heading" aria-level="1" aria-labelledby="wcc-title" style="color:#212121">We value your privacy</p><div class="wcc-notice-group"> <div id="wcc-notice-des" class="wcc-notice-des" data-tag="description" aria-describedby="wcc-notice-des" style="color:#212121"> <p>We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. 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Book Your Appointment Online Call our local rate number 03300 41 46 70 Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Our Clinics Our Clinics Back Find Your Clinic Our Pricing Your Client Experience What To Expect Client Portal Our Mobile App Client Success Stories Refer Into Our Clinics The Knowledge Neck Shoulder Upper Back Lower Back Wrist & Hand Hip Knee Ankle & Foot About us Accreditations News Close Menu Occupational Physio Occupational Physio Back Services On-site Off-site Ergonomic Consultancy Display Screen Equipment Assessments Injury Prevention Training About BIA UK Our Team Back In Action Case Studies Contact Back in Action UK Careers BIA UK News Close Menu NHS Services NHS Services Back First Contact Practitioners Case Studies Secondary Care Careers Blog and Info Close Menu About About Back About Sano Physiotherapy About Back In Action UK Our Team Accreditations Sano News BIA News Contact Careers Call Us Your Health. Our Priority. Our Physio Clinics Occupational Physiotherapy Client centred, values driven physiotherapy services for private individuals, case handlers, employers and the NHS. Exceptional care delivered In Our Physio Clinics. Find out about our clinics Proactive, results focused Occupational Physio. Reduce employee absence First Contact Practitioners that know the NHS. Our NHS work High quality care empowering clients in our clinics. Bespoke, outcome focused care journeys delivered in our clinics across England. Helping you makes us smile! Hands-on, no nonsense care to reduce symptoms fast Positive client centred approach focused on goals and outcomes Personalised post appointment care in our App. Find your nearest clinic Refer into our clinics 9/10 Client satisfaction We’ll care for your team like they’re our own. On-site and in-clinic occupational physiotherapy to boost employee wellbeing Proven 5x return on investment Proactive intervention to improve employee wellbeing Bespoke services for your industry Our Services Our Successes 99.5% of clients say our services met their needs First Contact Practitioners who love the NHS. Our FCP’s work to bolster your team with skill, care - and real passion for the NHS Fully managed services, providing staff and governance Fully funded ARRS roles Staff with a proud history working in the NHS Partner with us Case studies 95% Would re-use our FCP rather than seeing their GP Proudly Supporting Supporting valued customers across the UK Our Back in Action UK occupational physiotherapy services deliver a return on investment of more than 7 to 1. Hear what our customers have to say about our on-site physio services. Learn about our services Helping people makes us smile! Our mission is to continually enhance the quality of physiotherapy services in the UK by being people and data focused and empowering individuals in order to improve outcomes for our Clients, Customers and Colleagues. Hear more success stories The benefits of having this was measured in a demonstrable reduction in MSK absence and an increase in engagement. I could not recommend Sano highly enough for any business looking to invest in such a service, well worth any money spent! Suzanne Bishop Group Occupational Health and Wellbeing|Polypipe Polypipe saved 324 sick days over 6 months... Read Polypipe's Success Story Our business area undertook a 6 month pilot with Sano Physio to offer our employees physio sessions to support their musculoskeletal health. This was undertaken to avoid staff becoming unwell or help them return to work sooner. The pilot was successful, with some really good outcomes and we are now about to move forward with a 12 month agreement. Feedback from staff supported by Sano physiotherapists has been really positive. We have found Sano to be a really professional and well organised company to work with. Katrina Creswick Attendance Co Ordinator|Leeds City Council Leeds City Council reported saving £272,000 in a 12 month period, after service costs. Read Leeds City Council's Success Story From mobilisation to pilot completion, Sano have been flexible in their approach to working with Bakkavor and have helped us effectively manage MSDs in the workplace. Sano are proactive in collating and analysing data and have demonstrated significant ROI for Bakkavor whilst delivering multiple intangible benefits for our employees. Simon Cumpsty Head of HR|Bakkavor A successful pilot that has led to a national roll-out supporting 17,000+ colleagues Read Bakkavor's Success Story We are incredibly fortunate to have Sano physiotherapy as part of our network. Their skilled practitioners, robust clinical governance and adaptability to change have consistently delivered outstanding results. Their commitment to patient well-being aligns perfectly with our mission, making them a highly valued collaborator. Jack Salters Supplier Manager|HCML Sano are delivering SLA beating performance for HCML Read HCML's Success Story It's benefit is that it saves GP appointments, it gets people's problems sorted out. They just don't come back, they're not coming for sick notes, or pain medication. The contact with Sano Physiotherapy has been, in my opinion, excellent. 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